28 director customer operations jobs at 17 companies in Vista, CA

4d
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Director of Operations and Customer Service
Irvine, California, United States
$80k-$110k/yr OnsiteFull Time
Quest International: Provides aftermarket service and repair solutions for technology manufacturers.
5+ YOE2+ MgmtRequires 5+ years of progressive operations leadership, 2+ years directing managers and distributed teams, financial management experience, and a bachelor's degree in engineering, supply chain, operations, business, logistics, or related field.
Lean, Six Sigma, FSM, ERP, WMS, TMS, CRM, AI
2w
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Center Operations Director
Murrieta, California, United States
$76k-$100k/yr OnsiteFull Time
Concentra
ConcentraNYSE: CON: Provider of occupational health, urgent care, and physical therapy.
3+ MgmtMinimum three years leadership or operations management experience, healthcare or customer-service background preferred; college coursework or equivalent experience; strong communication, problem-solving, and personnel management skills.
Microsoft Word, Microsoft Excel
3mo
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Director of Operations - North Orange County
Rancho Santa Margarita, California, United States
$120k-$140k/yr OnsiteFull Time
Cotti Foods
Cotti Foods: Operates quick-service restaurant franchises including Wendy's and Ta Bell.
3+ YOE2-3 years in high-volume operational management in QSR/retail; strong leadership, budgeting, analytics, and customer satisfaction focus.
Microsoft Excel, Microsoft Office
3mo
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Director, Customer Experience (CX)
Irvine, California, United States
$171k-$300k/yr OnsiteFull Time
Ingram Micro
Ingram MicroNYSE: INGM: Global distributor of technology products and supply chain solutions.
10+ YOE10+ MgmtBachelor's degree in business, technology, or related field required; MBA preferred. Requires 10+ years of progressive leadership in customer experience, operations, product, or platform environments and digital CX transformation experience.
AI, automation, digital platform, UX Design, UX Research
1mo
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Center Operations Director
Murrieta, California, United States
$76k-$100k/yr OnsiteFull Time
Concentra
ConcentraNYSE: CON: Provider of occupational health and urgent care services.
3+ YOE3+ MgmtThree or more years of leadership or operations management experience; healthcare or customer service experience preferred. Bachelor's degree preferred or equivalent education and experience. Requires communication, customer service, personnel management, and computer skills.
Microsoft Word, Microsoft Excel, HIPAA, PHI
3mo
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Director, Oncology Customer Experience
San Diego, California, United States
$151k-$269k/yr OnsiteFull Time
Hologic
HologicNASDAQ: HOLX: Develops medical technology for women's healthcare and diagnostics.
5+ YOE10+ MgmtBachelor's degree; 5+ years medical customer service leadership and 10+ years experience in medical customer service; HIPAA/PHI knowledge; CRM/LIS proficiency; leadership experience; oncology experience a plus.
Salesforce, LIS, CRM, Data Analysis
5d
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Hotel and Park Director Of Operations
San Diego, California, United States
$110k-$125k/yr FieldFull Time
One Source Housekeeping Solutions
One Source Housekeeping Solutions: Provides outsourced professional housekeeping and facility management for resorts.
7+ YOERequires 7+ years of progressive hospitality or high-volume service operations leadership, experience leading managers and large teams, and expertise in labor management, scheduling, budgeting, client relations, and performance improvement.
1w
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Sr. Strategic Operations Director
Carlsbad, California, United States
$123k-$344k/yr OnsiteFull Time
IQVIA
IQVIANYSE: IQV: Provides clinical research and data analytics for pharmaceutical companies.
15+ YOERequires a life science, business management, or related degree and 15 years in pharmaceutical, CRO, or related industries, plus leadership, negotiation, communication, customer account, and operational governance expertise.
Microsoft Office
1w
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Sr. Strategic Operations Director
Carlsbad, California, United States
$123k-$344k/yr RemoteFull Time
IQVIA
IQVIANYSE: IQV: Provides clinical research and healthcare data analytics services.
15+ YOEDegree in life science, business management, or related field; 15 years in pharmaceutical, CRO, or related industry; leadership, communication, negotiation, customer management, and MS Office skills.
Microsoft Office
1w
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Director of Dining Operations - 140719
San Diego, California, United States
$150k-$200k/yr OnsiteFull Time
University of California, San Diego
University of California, San Diego: A public research university providing higher education and healthcare.
Requires extensive food service operations, sanitation, financial management, budgeting, analytics, communication, conflict resolution, strategic planning, customer service, and leadership expertise.
LEAN, Six Sigma, artificial intelligence (AI), automation platforms, business intelligence
2mo
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Director, Customer Experience (CX)
Irvine, California, United States
$171k-$300k/yr HybridFull Time
Ingram Micro
Ingram MicroNYSE: INGM: Distributes information technology products and provides supply chain solutions.
10+ YOE10+ Mgmt10+ years in senior CX/operations roles; MBA preferred; experience with AI-enabled/digital CX transformations; ability to embed CX in automation and tech initiatives.
1mo
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Regional Director, Venues- San Diego
San Diego, California, United States
$123k-$160k/yr OnsiteFull Time
Encore
Encore: Provides event technology and production services for global venues.
14+ YOE10+ MgmtBachelor's preferred; 14+ years AV/hospitality/operations experience,12+ years sales/customer service,10+ years operations management; strong financial acumen, CRM and Microsoft Office proficiency, excellent communication.
Microsoft Office, CRM, Internet
2w
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Utilities ERCS Principal Director
Albany or Arlington or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$139k-$434k/yr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global professional services firm providing consulting and technology solutions.
12+ YOERequires 12+ years in utilities, transformation leadership, consulting and commercial acumen, executive advising, sales development, digital and customer experience expertise, team leadership, and a bachelor's degree.
SAP, Oracle, AI, GenAI, data analytics, agile
5d
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Director Member Experience (Pasadena, CA)
Pasadena or Los Angeles County or Orange County or San Bernardino County or Riverside County or Ventura County or Santa Barbara County or San Diego County or Imperial County or Fresno County or Kern County or Kings County or Madera County or Merced County or Mariposa County or Monterey County or San Benito County or San Joaquin County or San Luis Obispo County or Santa Cruz County or Stanislaus County or Tulare County
$176k-$273k/yr HybridFull Time
Wescom Credit Union
Wescom Credit Union: Provides consumer banking, lending, and investment services to members.
10+ YOE5+ Mgmt10+ years in member/customer experience, 5+ years in leadership and team management, enterprise experience program development, KPI analysis, executive presentation, and cross-functional influence; CCXP preferred.
Qualtrics, Medallia, Microsoft 365, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Teams
1w
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Director of Guest Experience
Laguna Beach, California, United States
$90k-$100k/yr OnsiteFull Time
JC Resorts
JC Resorts: Manages and operates premium golf and resort properties.
Provide personalized luxury guest experiences, craft memorable interactions, and lead guest experience operations in an oceanfront resort setting.
2mo
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The Little Gym Director of Irvine
Irvine, California, United States
$27-$34/hr OnsiteFull Time
The Little Gym
The Little Gym: A kids' education and fitness franchise focused on children's development.
2+ YOE2+ Mgmt2-3 years of management experience leading a team with revenue responsibility; strong leadership, sales/customer service, and staff development skills; passion for working with kids.
1mo
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Director, Service Delivery — Money Services & Workforce Solutions
Atlanta or San Diego
OnsiteFull Time
Intuit
IntuitNASDAQ: INTU: Provides financial software for accounting, tax, and personal finance.
Proven leader at multi-thousand-person scale with experience in service delivery, workforce management, payroll tax operations, AI-enabled transformation, operating model redesign, and cross-functional stakeholder influence.
1w
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Director of Catering - Hilton San Diego Bayfront
San Diego, California, United States
$130k-$145k/yr OnsiteFull Time
Hilton
HiltonNYSE: HLT: Global hospitality providing hotel accommodation and lodging services.
Strategic catering leader overseeing operations, sales support, financial performance, industry trends, culture, team development, mentorship, and succession planning.
None
2w
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Utilities ERCS Principal Director
Houston or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Arlington or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$139k-$434k/yr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
12+ YOE12+ years in utilities, including retail, customer operations, and meter-to-cash transformation; CIS implementation experience; executive advisory, consulting, commercial, sales, P&L, and senior team leadership experience; bachelor's degree or equivalent.
SAP, Oracle, Data, AI, GenAI
5d
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Senior Director, Incident Management and Service Excellence
Anaheim or Irvine or South Bay or Baldwin Park or Downey
$186k-$241k/yr OnsiteFull Time
Kaiser Permanente
Kaiser Permanente: Provides integrated medical care and health insurance plans.
7+ YOE5+ MgmtRequires 7 years in customer service or related work, 4 years managing operational or project budgets, 5 years in leadership with direct reports, and either a relevant bachelor's degree plus 11 years' experience or 14 years' related experience.