16 director customer operations jobs at 13 companies in Sequim, WA
2w
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Director, Customer Experience Strategy & Operations
San Francisco or New York City or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOEBachelor's degree and 10+ years in strategy, operations, product operations, customer experience, marketplace operations, consulting, or a similar analytical role; team-building and cross-functional leadership experience required.
AI, automation, internal apps, Covey Scout for Inbound
2mo
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Director, Customer Experience Strategy & Operations
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
3d
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Director, Customer Delivery
Denver or Seattle or United States
$175k-$220k/yr RemoteFull Time
8+ YOE3+ MgmtBachelor's degree and 8+ years in customer success, account management, or senior customer-facing roles, including 3+ years leading teams; enterprise, infrastructure, SLA, and cross-functional experience required.
Net Promoter Score (NPS), Service Level Agreement (SLA), Security Operations Center (SOC)
3w
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Senior Director, Customer Service
Kirkland, Washington, United States
$157k-$235k/yr HybridFull Time
Proven senior customer support leader with cross-functional program experience, data-driven operational judgment, vendor management, and hands-on deployment of AI/automation in support environments.
chatbots, agent-assist, LLM
1mo
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Director of Operations
Mount Vernon, Washington, United States
$75k-$100k/yr OnsiteFull Time
5+ YOE3+ Mgmt5+ years management experience in food retail including P&L, buying, budgeting, merchandising, inventory and labor control; supervisory experience (3-5 years); Microsoft Excel/Word/Outlook proficiency; flexible schedule for weekends/evenings.
Microsoft Excel, Microsoft Word, Microsoft Outlook
2mo
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Director of Customer Success
Seattle or United States
$165k-$200k/yr HybridFull Time
7+ YOE7+ years in customer-facing leadership (customer success, support, or account management) in SaaS; experience leading account management and customer success teams, scaling operations, managing technical support, strong analytical and cross-functional collaboration skills.
2mo
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Center Director / Assistant Center Director
Mill Creek, Washington, United States
$34k-$51k/yr OnsiteFull Time
Experience leading teams, operations, sales, and customer-facing roles; focused on performance and growth.
2d
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Director of Lifestyle
Los Angeles or Atlanta or Austin or Charlotte or Chicago or Denver or Houston or Miami or Nashville or Oakland or Philadelphia or Phoenix or Pittsburgh or Portland or San Francisco or San Jose or Santa Monica or Scottsdale or Seattle
$95k-$105k/yr OnsiteFull Time
4+ YOEHigh school diploma or GED, 4+ years customer service experience, 2–3 years hotel events, restaurant, banquet, catering, bar, or members club experience; Microsoft Office and budget operations knowledge required.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Dropbox, Align App
1w
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Utilities ERCS Principal Director
Albany or Arlington or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$139k-$434k/yr OnsiteFull Time
12+ YOERequires 12+ years in utilities, transformation leadership, consulting and commercial acumen, executive advising, sales development, digital and customer experience expertise, team leadership, and a bachelor's degree.
SAP, Oracle, AI, GenAI, data analytics, agile
4d
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Director of Rooms
Seattle, Washington, United States
$115k-$125k/yr OnsiteFull Time
4+ YOERequires 4+ years of progressive rooms operations management experience, leadership skills, property management system and Microsoft Office proficiency, budgeting experience, and strong communication and organizational abilities.
property management systems, Microsoft Office Suite
1w
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Utilities ERCS Principal Director
Houston or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Arlington or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$139k-$434k/yr OnsiteFull Time
12+ YOE12+ years in utilities, including retail, customer operations, and meter-to-cash transformation; CIS implementation experience; executive advisory, consulting, commercial, sales, P&L, and senior team leadership experience; bachelor's degree or equivalent.
SAP, Oracle, Data, AI, GenAI
2w
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Associate Director of Hospitality & Visitor Experience
Seattle, Washington, United States
$109k/yr HybridFull Time
6+ YOE6+ MgmtBachelor's or equivalent; 6+ years progressive leadership in visitor experience/hospitality/operations; experience leading managers, strategic-to-operational translation, budget oversight, strong communication and coaching skills; ability to pass background check.
Microsoft Office Suite, Google Workspace, Tessitura
1mo
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Food Service Director - NEX
Port Hadlock, Washington, United States
$24-$25/hr OnsiteFull Time
2+ YOERequires 2+ years coordinating food service operations, industrial cooking experience, strong communication, team management, customer service, and Microsoft Office proficiency; ServSafe or HACCP preferred.
Microsoft Office
1w
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Director of Professional Services
Chicago or New York City or Seattle
HybridFull Time
10+ YOE10+ years leadership in enterprise customer engagement or professional services, experience with health systems and ARR portfolios, proven C-level relationship management, people leadership, operational and financial acumen.
1w
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Director of Experience + Lifestyle (Front Office + Food and Beverage)
San Diego or Atlanta or Austin or Charlotte or Chicago or Denver or Fort Lauderdale or Los Angeles or Miami or Nashville or Oakland or Philadelphia or Pittsburgh or Portland or San Francisco or San Jose or Santa Monica or Scottsdale or Seattle
$75k-$85k/yr OnsiteFull Time
4+ YOEBachelor’s degree and 4+ years in hospitality, events, restaurant, banquet, catering, members club, guest service, or front office operations; management, employee development, budgeting, and Microsoft Office experience required.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft SharePoint
1mo
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Senior Living General Manager Executive Director
Seattle, Washington, United States
$126k-$181k/yr OnsiteFull Time, Part Time
3+ Mgmt3+ years management experience; college degree preferred; proficiency with Microsoft Outlook and Word; strong leadership, financial, HR, and customer-satisfaction skills.
Microsoft Outlook, Microsoft Word