46 director customer operations jobs at 36 companies in Washington
1w
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Senior Director, Customer Operations
Arizona or California or Colorado or Connecticut or Florida or Georgia or Illinois or Indiana or Kentucky or Massachusetts or Michigan or Minnesota or North Carolina or New York or Ohio or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin
$170k-$190k/yr RemoteFull Time
12+ YOE10+ MgmtRequires 12+ years managing employees in implementation or project management, 10+ years of management, enterprise onboarding, multi-product implementations, distributed teams, capacity planning, vendor management, and executive communication.
2w
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Director, Customer Experience Strategy & Operations
San Francisco or New York City or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOEBachelor's degree and 10+ years in strategy, operations, product operations, customer experience, marketplace operations, consulting, or a similar analytical role; team-building and cross-functional leadership experience required.
AI, automation, internal apps, Covey Scout for Inbound
2mo
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Director, Customer Experience Strategy & Operations
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
4d
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Director, Customer Delivery
Denver or Seattle or United States
$175k-$220k/yr RemoteFull Time
8+ YOE3+ MgmtBachelor's degree and 8+ years in customer success, account management, or senior customer-facing roles, including 3+ years leading teams; enterprise, infrastructure, SLA, and cross-functional experience required.
Net Promoter Score (NPS), Service Level Agreement (SLA), Security Operations Center (SOC)
2mo
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Director, Custom Product & Operations
Issaquah, Washington, United States
$160k-$235k/yr HybridFull Time
10+ YOE7+ Mgmt10+ years in product development, sourcing, production or operations in apparel; 7-9 years leadership; experience with private label or wholesale; travel; Bachelor's or equivalent.
Excel, Dashboards, Data Analytics Tools
5d
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Region Business Operations Director
Los Angeles or Alaska or Arizona or California or Hawaii or Idaho or Montana or Nevada or Oregon or Utah or Washington
$70k-$85k/yr HybridFull Time
3+ YOEBachelor’s degree or equivalent and 3+ years of relevant experience in office administration, finance, accounts payable, communication, customer service, and problem-solving; Microsoft Office proficiency required.
Microsoft Office
3w
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Senior Director, Customer Service
Kirkland, Washington, United States
$157k-$235k/yr HybridFull Time
Proven senior customer support leader with cross-functional program experience, data-driven operational judgment, vendor management, and hands-on deployment of AI/automation in support environments.
chatbots, agent-assist, LLM
1mo
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Director of Operations
Mount Vernon, Washington, United States
$75k-$100k/yr OnsiteFull Time
5+ YOE3+ Mgmt5+ years management experience in food retail including P&L, buying, budgeting, merchandising, inventory and labor control; supervisory experience (3-5 years); Microsoft Excel/Word/Outlook proficiency; flexible schedule for weekends/evenings.
Microsoft Excel, Microsoft Word, Microsoft Outlook
2mo
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Director of Customer Success
Seattle or United States
$165k-$200k/yr HybridFull Time
7+ YOE7+ years in customer-facing leadership (customer success, support, or account management) in SaaS; experience leading account management and customer success teams, scaling operations, managing technical support, strong analytical and cross-functional collaboration skills.
3d
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Assistant Director of Operations
Bellevue, Washington, United States
$89k-$142k/yr OnsiteFull Time
4+ YOERequires 4+ years of progressive hotel operations experience, leadership in high-volume hospitality, event or food and beverage operations expertise, labor and financial management skills, and full availability.
Employee Stock Purchase Plan
3d
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Assistant Director of Operations
Bellevue, Washington, United States
$89k-$142k/yr OnsiteFull Time
4+ YOERequires 4+ years of progressive hotel operations experience, leadership in banquets, food and beverage, events, or high-volume hotels, and expertise in labor management, budgeting, forecasting, guest service, and colleague development.
ORCA Pass
1mo
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Director, Customer Implementations
Bethesda or Canton or Charlottesville or Richmond or Cleveland or Raleigh or Philadelphia or Boston or Atlanta or Jacksonville or Houston or Alabama or Arizona or California or Colorado or Connecticut or Delaware or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Maryland or Massachusetts or Michigan or Minnesota or Nevada or New Jersey or New York or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$150k-$165k/yr RemoteFull Time
10+ YOE6+ Mgmt10+ years in B2B SaaS implementation or delivery operations and 6+ years leading global teams; enterprise implementation, customer value, AI, automation, and Eastern Time Zone experience required.
AI, automation, dashboards, workflow tools, digital workers, ERP
4d
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Associate Director of Hotel Operations
Snoqualmie, Washington, United States
$113k-$124k/yr OnsiteFull Time
7+ YOE5+ MgmtBachelor’s degree in hospitality, business, or related field; 7 years of progressive hotel operations experience and 5 years managing a hotel department. PMS and OTA proficiency required.
Property Management Systems (PMS), Online Travel Agency (OTA), Standard Operating Procedures (SOPs)
1mo
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Director of Sales Operations
Lacey, Washington, United States
$120k-$140k/yr HybridFull Time
10+ YOE5+ MgmtBachelor's preferred; minimum 10 years related experience with 5 years management; proven sales operations and customer service leadership, strong data analysis, Microsoft Office proficiency, travel availability for training.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2mo
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Director, Custom Product & Operations
Issaquah, Washington, United States
$160k-$235k/yr HybridFull Time
10+ YOE7+ Mgmt10+ years in product development, sourcing, production or operations; leadership experience; apparel/manufacturing knowledge; strong program management, vendor management, and data analytics.
Excel, Dashboards, Reporting Systems, Data Analytics
2mo
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Center Director / Assistant Center Director
Mill Creek, Washington, United States
$34k-$51k/yr OnsiteFull Time
Experience leading teams, operations, sales, and customer-facing roles; focused on performance and growth.
5d
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Store Director
Ellensburg, Washington, United States
$94k-$130k/yr OnsiteFull Time
3+ YOE3+ MgmtRequires a high school diploma or equivalent, with 3 years of retail management experience preferred, plus strong customer service, supervisory, store operations, and leadership skills.
1w
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Center Operation Director
Lacey, Washington, United States
$70k-$93k/yr OnsiteFull Time
3+ YOE3+ MgmtRequires three or more years of work leadership or operations management experience, with healthcare or customer service experience preferred; college education or equivalent experience and computer proficiency required.
Microsoft Word, Microsoft Excel, HIPAA, PHI, Turn Around Time (TAT), Net Patient Experience Rating (NPER), Pearl C4
1mo
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Senior Director Client Services
Alabama or Michigan or Louisiana or Nebraska or Missouri or Wisconsin or Ortigas or South Carolina or Delaware or Kentucky or Tennessee or Illinois or Virginia or Georgia or Minnesota or Iowa or Oregon or Washington or Mississippi or North Carolina or Wyoming or Arkansas or Indiana or Pennsylvania or Oklahoma or Utah or Texas or Rhode Island or Nevada or Colorado or Arizona or South Dakota or Idaho or Florida or Maryland or West Virginia or Ohio or New Mexico or New Hampshire or Kansas or Connecticut or California or Massachusetts or New Jersey or New York
RemoteFull Time
5+ YOE3+ Mgmt5+ years client services experience with 3+ years at Director level, BPO/outsourcing background, experience managing high-profile/regulatory accounts, financial and operational acumen, people leadership, and ability to travel as needed.
Microsoft Excel, Microsoft PowerPoint
3d
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Director, Executive Communications & Customer/Partner Engagement
Redmond, Washington, United States
$131k-$252k/yr HybridFull Time
6+ YOEBachelor's degree or equivalent experience and 6+ years in communications, marketing operations, field operations, program management, project management, or related work; technical executive communications experience preferred.
Microsoft 365, Microsoft Teams, Microsoft Viva Engage, Microsoft PowerPoint, Microsoft LinkedIn
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