44 director customer operations jobs at 34 companies in Steger, IL
2w
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Director, Customer Experience Strategy & Operations
San Francisco or New York City or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOEBachelor's degree and 10+ years in strategy, operations, product operations, customer experience, marketplace operations, consulting, or a similar analytical role; team-building and cross-functional leadership experience required.
AI, automation, internal apps, Covey Scout for Inbound
1mo
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Director of Growth and Customer Operations
Bolingbrook, Illinois, United States
$160k-$200k/yr OnsiteFull Time
10+ YOE10+ Mgmt10+ years progressive leadership driving cross-functional teams, P&L and budget management, KPI/dashboard development, change management, and operational transformation in multi-location service businesses.
2mo
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Director, Customer Experience Strategy & Operations
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
2w
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Director of Operations, CS
Chicago, Illinois, United States
$127k-$171k/yr OnsiteFull Time
10+ YOE10+ years leadership in operations or customer service, demonstrated process improvement and project management, experience with integrations and change management; healthcare or diagnostics experience preferred.
3d
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Senior Director of Operations
Milwaukee or Chicago or Las Vegas or Dallas or Pittsburgh or Poland or Germany
FieldFull Time
10+ YOEBachelor’s degree required; 10+ years managing production and sales-oriented operations in custom build or trade show environments, with field service, financial reporting, strategic leadership, and travel experience.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, ERP, Project Management software
2mo
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Director, CS and PS Operations
Mountain View or Chicago
$180k-$245k/yr HybridFull Time
8+ YOE8+ years in CS Ops/RevOps or related SaaS leadership; experience scaling post-sales functions; strong data, analytics and AI fluency; deep knowledge of SaaS metrics and cross-functional leadership.
Spotter, SpotterViz, LLMs
1mo
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Outreach Operations Director
South Elgin, Illinois, United States
OnsiteFull Time
Highly organized, detail-oriented leader with strong administrative, scheduling, and volunteer-management skills; excellent customer service, problem-solving, and communication abilities.
6d
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Director of Operations-Human Nutrition
Oakbrook Terrace, Illinois, United States
$130k-$150k/yr OnsiteFull Time
Bachelor's degree required, master's preferred, with logistics, purchasing, customer service, inventory, freight, or warehousing experience; strong leadership, communication, organizational, and problem-solving skills required.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, ERP, CRM, OverDrive, TMS, BRM
2w
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Customer Service Associate Director
Lisle, Illinois, United States
$110k-$166k/yr RemoteFull Time
5+ YOE3+ MgmtBachelor's+6yrs or Master's+5yrs or 10yrs customer service experience with minimum 3yrs lead experience; knowledge of fleet operations and dealer networks; legal authorization to work in the US.
1w
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Director, Technology Operations
Charlotte or Chicago or Dallas or New York City or Jacksonville
$129k-$165k/yr RemoteFull Time
5+ YOEBachelor’s degree, 5+ years of industry experience, IT and business intelligence expertise, process optimization, analytical problem-solving, team leadership, and customer service skills.
Microsoft SharePoint, PowerPivot, PowerView, SSRS, Tableau
5d
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Director of Front of House Operations
Chicago, Illinois, United States
$75k-$82k/yr OnsiteFull Time
4+ YOERequires 4+ years in front-of-house, theater, hospitality, or related operations; seasonal workforce supervision; food and beverage oversight; payroll and budget administration; strong leadership and emergency-response skills.
ADP Workforce Now, SalesVu
2mo
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Asset Management Service Director - Commercial Operations
Philadelphia or Chicago or Dallas or Pasadena
OnsiteFull Time
10+ YOE5+ MgmtBachelor’s preferred; 10+ years in service operations; experience managing multiple customers and teams; strong leadership, safety enforcement, and financial forecasting abilities.
5d
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Director of Event Operations | Full-Time | Ryan Field at Northwestern University
Evanston, Illinois, United States
$130k-$150k/yr OnsiteFull Time
5+ YOE3+ MgmtBachelor's degree or equivalent experience, 5–7 years of progressive event or venue operations experience, and at least 3 years supervising full-time staff. Requires event logistics, budgeting, staffing, and leadership skills.
Microsoft Office Suite
3mo
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Director in Training
Elmhurst, Illinois, United States
$24-$30/hr OnsiteFull Time
2+ YOE2+ MgmtLeadership experience, basic computer literacy, and experience in customer service management, hospitality leadership, and cash management preferred.
POS systems, computer
5d
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Director
Deerfield, Illinois, United States
$22-$25/hr OnsiteFull Time, Part Time
Leadership experience in customer service or production, with the ability to coach teams, manage multiple tasks, build operational systems, and work in a fast-paced restaurant environment.
1w
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Technical Account Director
Spartanburg or Irving or Shreveport or Oak Brook or Long Island or Cranberry Township
$135k-$145k/yr HybridFull Time
10+ YOE5+ MgmtRequires 10+ years in technical account management or related customer-facing technology functions, 5+ years leading teams, enterprise support experience, operating-model expertise, executive communication, and technical business judgment.
Microsoft Teams
2w
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Store Director
Wheaton, Illinois, United States
$106k-$212k/yr OnsiteFull Time
4-year degree or equivalent experience, strong leadership and communication, financial and analytical skills, ability to lift up to 44 pounds, flexible schedule including nights/weekends/holidays, retail operations experience.
3mo
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Director of Aftermarket Solutions
Elmhurst, Illinois, United States
$115k-$125k/yr OnsiteFull Time
10+ YOELead aftermarket strategy and operations; manage CX, admin support, and cross-functional teams; drive revenue and customer satisfaction.
CRM, DMS, Rigdig, Detroit Connect
3d
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Director of Lifestyle
Los Angeles or Atlanta or Austin or Charlotte or Chicago or Denver or Houston or Miami or Nashville or Oakland or Philadelphia or Phoenix or Pittsburgh or Portland or San Francisco or San Jose or Santa Monica or Scottsdale or Seattle
$95k-$105k/yr OnsiteFull Time
4+ YOEHigh school diploma or GED, 4+ years customer service experience, 2–3 years hotel events, restaurant, banquet, catering, bar, or members club experience; Microsoft Office and budget operations knowledge required.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Dropbox, Align App
1w
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Utilities ERCS Principal Director
Albany or Arlington or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$139k-$434k/yr OnsiteFull Time
12+ YOERequires 12+ years in utilities, transformation leadership, consulting and commercial acumen, executive advising, sales development, digital and customer experience expertise, team leadership, and a bachelor's degree.
SAP, Oracle, AI, GenAI, data analytics, agile