40 director customer operations jobs at 27 companies in Tracy, CA
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Senior Director, Lead of Customer Operations
San Jose, California, United States
$210k-$303k/yrOnsiteFull Time
Altera: Manufacturer of field-programmable gate arrays and programmable logic devices.
15+ YOE7+ Mgmt15+ years in customer/commercial operations, 7+ years people leadership, semiconductor or FPGA experience, proven process improvement and escalation management, Bachelor\u0002s required (advanced degree preferred).
Customer Business Operations Director – Global Accounts (M6)
Santa Clara, California, United States
$181k-$249k/yrOnsiteFull Time
Applied MaterialsNASDAQ: AMAT: Produces equipment and services for chip and display manufacturing.
12+ YOE5+ MgmtBachelor's degree and 12+ years experience in customer business operations/order management with 5+ years leading global teams; strong ERP/SAP knowledge, order-to-cash, revenue recognition, and cross-functional leadership.
Proofpoint: Provides cybersecurity solutions for email, cloud, and data protection.
6+ YOE6+ years in management consulting or business/program operations, customer-facing experience, executive communication, structured problem-solving, analytics, and proficiency in Microsoft PowerPoint and Excel.
San Francisco or New York City or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yrOnsiteFull Time
DoorDashNYSE: DASH: Local food delivery and on-demand logistics platform.
10+ YOEBachelor's degree and 10+ years in strategy, operations, product operations, customer experience, marketplace operations, consulting, or a similar analytical role; team-building and cross-functional leadership experience required.
AI, automation, internal apps, Covey Scout for Inbound
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yrOnsiteFull Time
DoorDashNASDAQ: DASH: On-demand delivery platform connecting consumers with local merchants.
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
TCL Supply ChainXETRA: DHL: Provides temperature-controlled logistics and distribution for grocery retailers.
3+ YOE9+ MgmtBachelor's degree or equivalent experience, 3–5 years of logistics industry experience, 9–10 years of management experience, and customer contract management preferred.
Customer Business Operations Director – Global Accounts (M6)
Santa Clara, California, United States
$181k-$249k/yrOnsiteFull Time
Applied MaterialsNASDAQ: AMAT: Manufacturers of equipment for semiconductor and display production.
12+ YOE5+ MgmtBachelor's degree,12+ years in customer business/order management operations,5+ years leading global teams,experience with ERP/SAP,order-to-cash and revenue recognition,executive customer engagement and process transformation.
proteanTecs: Deep data analytics for electronics health and performance.
8+ YOE8+ years in the semiconductor industry (PD/DV preferred), proven technical team leadership, experience owning strategic customer relationships, ability to operate at technical and executive levels, strong communication and presentation skills.
ThoughtSpot: AI-powered search and analytics platform for business data insights.
8+ YOE8+ years in CS Ops/RevOps or related SaaS leadership; experience scaling post-sales functions; strong data, analytics and AI fluency; deep knowledge of SaaS metrics and cross-functional leadership.
Valency Systems: A small, dynamic engineering and research team building a platform to accelerate scientific discovery using AI.
Proven ownership of PLG activation and enterprise CS motions; build activation playbooks, onboarding, health scoring, conversion funnels; analyze activation data; hire and lead activation and CS teams; experience with technical B2B/PLG products.
Picarro: Manufacturer of high-precision gas and isotope analysis instruments.
5+ YOE3+ MgmtRequires 5+ years in gas utility, pipeline safety, leak survey, or methane emissions work; 8+ years in stakeholder-facing roles; 3+ years leading teams; engineering bachelor's degree or equivalent; PHMSA and state PUC knowledge.
Advanced Mobile Leak Detection (AMLD), Flexible Spending Account (FSA), Health Savings Account (HSA), Cavity Ring-Down Spectroscopy (CRDS)
Compass GroupLondon Stock Exchange: CPG: Provides contract food and support services globally.
1+ YOEAssociate degree or equivalent required; bachelor’s preferred. 1+ years operations/management experience preferred. Strong communication, administrative, and customer-service skills; proficiency with Microsoft Office and Excel.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
LeanData: Automates lead-to-account matching and routing for B2B revenue teams.
8+ YOE3+ Mgmt8+ years in customer success or post-sales B2B SaaS, 3+ years managing CS teams, ownership of gross/net retention, strong operational and analytical skills, experience with mid-market/enterprise implementations, relevant degree (MBA a plus).
AdvantestTokyo Stock Exchange: 6857: Manufacturer of automated test systems for the semiconductor industry.
Executive leader to own customer technical requirements, align engineering functions, drive operational excellence, and build scalable engineering service capabilities.
AdobeNASDAQ: ADBE: Provides software for digital media creation and marketing analytics
10+ YOEBachelor’s degree in business, operations, finance, or related field; 10+ years in program, process management, or improvement; and 5+ years in sales execution or operations.
Prime Residential: Owner and operator of West Coast multifamily apartment communities.
5+ YOE3+ MgmtRequires 5+ years of property management experience, 3+ years supervising, knowledge of employment, fair housing, and landlord-tenant laws, leadership, financial, marketing, customer service skills, and a valid driver's license.
Los Angeles or Atlanta or Austin or Charlotte or Chicago or Denver or Houston or Miami or Nashville or Oakland or Philadelphia or Phoenix or Pittsburgh or Portland or San Francisco or San Jose or Santa Monica or Scottsdale or Seattle
$95k-$105k/yrOnsiteFull Time
Sentral: Manages flexible urban apartments with integrated hospitality services.
4+ YOEHigh school diploma or GED, 4+ years customer service experience, 2–3 years hotel events, restaurant, banquet, catering, bar, or members club experience; Microsoft Office and budget operations knowledge required.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Dropbox, Align App
Albany or Arlington or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$139k-$434k/yrOnsiteFull Time
AccentureNYSE: ACN: Global professional services firm providing consulting and technology solutions.
12+ YOERequires 12+ years in utilities, transformation leadership, consulting and commercial acumen, executive advising, sales development, digital and customer experience expertise, team leadership, and a bachelor's degree.
Astera LabsNASDAQ: ALAB: Designs connectivity solutions for cloud and AI infrastructure.
10+ YOEBachelor's degree and 10+ years in pricing strategy or related commercial roles in semiconductor/technology, strong financial modeling, pricing governance, customer engagement, and cross-functional leadership.
Albertsons CompaniesNew York Stock Exchange: ACI: Operates supermarkets and pharmacies across the United States.
4+ YOE1+ MgmtHigh school diploma or equivalent required; four or more years of retail or managerial experience, including department/team management, plus strong planning, analytical, leadership, communication, and customer service skills.