34 director customer operations jobs at 27 companies in Valley View, TX
1w
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Director Customer Service
Plano or Sherman
OnsiteFull Time
10+ YOE5+ Mgmt10+ years in customer service or operations, including 5+ years leading teams; experience managing 20+ people, improving KPIs, and using CRM and customer service platforms.
CRM, Salesforce, Service Cloud
1w
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Director Customer Service
Plano or Sherman
OnsiteFull Time
10+ YOE5+ MgmtRequires 10+ years in customer service or operations, 5+ years leading teams, experience managing 20+ people in B2B, KPI improvement, communication, and CRM/service technology expertise.
CRM, Salesforce, Service Cloud, AI, automation, self-service portals
2mo
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Director, Messaging Operations
New York or Frisco
$142k-$233k/yr HybridFull Time
10+ YOE10+ years in CRM, lifecycle or customer journey operations within omni-channel marketing; leadership experience; strong governance and QA capabilities; cross-functional collaboration.
6d
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Director of Event Operations
Irving, Texas, United States
$97k-$126k/yr OnsiteFull Time
4+ YOEHigh school diploma/GED and 4 years of relevant experience, or a 2-year hospitality, business, or related degree and 2 years of relevant experience. Requires event operations leadership and budgeting experience.
1mo
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Director, Customer Care Center (Remote)
Plano or North America
RemoteFull Time
10+ YOE3+ Mgmt10+ years in contact center or customer operations with 3–5+ years leadership; experience driving conversion and operational efficiency, workforce planning, KPI frameworks, CRM/contact center tech familiarity; Bachelor's preferred.
4d
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Director - Retail Operations - USA Store Ops Gen
Richardson, Texas, United States
OnsiteFull Time
8+ YOE8+ years managing or directing retail store operations; proven efficiency, project budget and deadline management, strategic leadership, cross-functional collaboration, and strong communication skills. Bachelor's degree preferred.
2w
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REGIONAL DIRECTOR OF OPERATIONS (CORPORATE DINING)
Irving, Texas, United States
$150k-$175k/yr OnsiteFull Time
2+ YOEMulti-unit foodservice leader responsible for regional operations, P&L, team development; bachelor’s or equivalent preferred, multi-unit management experience, strong communication and customer satisfaction focus.
3mo
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CM Director
Fort Worth or Austin or San Antonio or Houston or Plano or Dallas or Southlake
OnsiteFull Time
HEB: A regional grocery retailer focused on high-quality food, hospitality, and customer experiences in Texas.
7+ YOE7+ years of progressive leadership in specialty grocery, premium retail, hospitality, or fresh food environments; experience leading large teams; strong financial, operational, and merchandising acumen; passion for food and customer experience.
2mo
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Gym Director
Flower Mound, Texas, United States
OnsiteFull Time
Lead gym operations, manage staff and customer experience, grow membership; strong leadership and time management required.
3mo
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CM Director
Fort Worth or Austin or San Antonio or Houston or Plano or Dallas or Southlake
OnsiteFull Time
7+ YOE7+ years progressive leadership in specialty grocery/retail/hospitality, experience leading large teams, strong financial and operational acumen, merchandising and customer-experience focus, ability to influence cross-functionally.
3mo
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CM Director
Fort Worth or Austin or San Antonio or Houston or Plano or Dallas or Southlake
HybridFull Time
7+ YOE7+ years leadership in specialty grocery, premium retail, hospitality, culinary, or fresh food; experience leading large teams and complex operations; strong financial, operational, and merchandising acumen; passion for food, hospitality, and customer experience.
1w
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Director, Conferences (Customer Excellence & Experience)
Irving or Stamford
$107k-$161k/yr HybridFull Time
10+ YOEBachelor's degree preferred; 10+ years in event, project, or operations management; expertise in project and change management, customer experience, process improvement, and cross-functional leadership; travel up to 20%.
Lean, Agile
3mo
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Area Director - Data Center
Carrollton, Texas, United States
OnsiteFull Time
3+ YOE5+ MgmtExperience leading engineering and operations; strong leadership, customer relations, and profitability focus.
Microsoft Office, Visio, Adobe, PowerPoint, Outlook, Excel, Teams, Internet tools
3mo
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Program Director
Flower Mound, Texas, United States
$15-$22/hr OnsiteFull Time, Part Time
Sales or customer service experience; strong communication, organization; ability to work flexible hours including evenings and weekends.
2w
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Director, Conferences (Customer Excellence & Experience)
Irving, Texas, United States
$107k-$161k/yr HybridFull Time
10+ YOEBachelor's preferred;10+ years in event/project/operations management;proven change management, stakeholder engagement, process improvement and experience leadership;ability to travel up to 20%.
Lean, Agile
3w
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District Director
Charlottesville or Irving
$101k-$146k/yr OnsiteFull Time
6+ YOE6+ years leading multiple retail units, fiscal management, talent development, strong leadership and operational excellence; bachelor\u0002s preferred.
3w
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Director
Frisco, Texas, United States
$20-$26/hr OnsiteFull Time, Part Time
Proven leadership in customer service or production, ability to create repeatable operational systems, coach and develop team members, handle multiple tasks, and perform physical tasks including standing and lifting.
1w
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Technical Account Director
Spartanburg or Irving or Shreveport or Oak Brook or Long Island or Cranberry Township
$135k-$145k/yr HybridFull Time
10+ YOE5+ MgmtRequires 10+ years in technical account management or related customer-facing technology functions, 5+ years leading teams, enterprise support experience, operating-model expertise, executive communication, and technical business judgment.
Microsoft Teams
4d
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Membership Director-Floater
Coppell, Texas, United States
$47k-$48k/yr FieldFull Time
1+ YOERequires 1–2 years in the YMCA or a membership-based health and wellness organization, membership sales and customer service experience, leadership skills, communication skills, analytical ability, and proficiency in Excel, Office 365, and data software systems.
Microsoft Excel, Microsoft Office 365
1mo
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Store Director #81 - Grapevine, TX
Grapevine, Texas, United States
OnsiteFull Time
10+ YOEBachelor's degree or equivalent, 10 years retail experience with 7 years progressive leadership, proven P&L and operations management, strong customer service and leadership skills, ability to travel periodically.