22 director customer operations jobs at 17 companies in Winter Haven, FL
6d
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Director of Operations
Tampa, Florida, United States
$124k/yr OnsiteFull Time
10+ YOERequires 10+ years of experience, district or branch supervisory experience, high school diploma or GED, customer service and administration expertise, and wholesale distribution and supply chain knowledge. Four-year degree preferred.
FAVR
1w
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Director of HVAC Operations
Tampa, Florida, United States
OnsiteFull Time
Proven leadership in high-volume service environments, with experience managing people, workflow, customer expectations, revenue, gross margin, labor, budgets, and operational performance.
Nexstar
1w
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Director of PSC Operations
Pittsburgh or Phoenix or Orlando or Titusville or Raleigh or Horsham or Charlotte or Dallas
$150k-$259k/yr RemoteFull Time
10+ YOE5+ MgmtBachelor's degree and 10 years of healthcare, biotech, pharmaceutical, or specialty pharmacy experience, including 5 years leading contact center or patient access operations.
Customer Relationship Management (CRM), Customer Support Platforms, data analytics, digital tools
1w
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Director of PSC Operations
Pittsburgh or Phoenix or Orlando or Titusville or Raleigh or Horsham or Charlotte or Dallas
$150k-$259k/yr RemoteFull Time
10+ YOE5+ MgmtBachelor's degree and 10+ years in healthcare, biotech, pharmaceutical, or specialty pharmacy services, including 5+ years leading contact center or patient access operations.
CRM
2w
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Director of Station Operations
Orlando, Florida, United States
OnsiteFull Time
5+ YOE3+ Mgmt3–5 years leadership experience, 5+ years airline operations, ability to obtain FAA/TSA/Port Authority/Customs/Post clearances, pass drug screen, strong communication, computer literacy, willing to relocate to Orlando and work varied shifts.
2w
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Director of Station Operations
Orlando, Florida, United States
OnsiteFull Time
5+ YOE3+ Mgmt5+ years airline operations experience,3–5 years leadership experience,able to obtain FAA/TSA/Port Authority/Customs/Postal clearances,flexible to work nights/weekends/holidays,willing to relocate to Orlando,pass drug screen,computer literate,fluent English.
1mo
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Director of Operations with pathway to COO
Orlando, Florida, United States
OnsiteFull Time
5+ YOE5+ MgmtMinimum 5+ years in distribution/logistics/warehouse operations management (multi-site), experience building customer care/retention systems, hands-on data/dashboarding/AI use, SOP standardization, and hiring/managing operations staff; local to Central Florida or willing to relocate.
EOS, Lean, Six Sigma, ERP systems, AI
5d
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Customer Contact Center Director - 60046097 - ESS Program
Tampa or Jacksonville or Miami or Florida
OnsiteFull Time
5+ MgmtRequires 5 years of executive-level large-team management experience, overnight travel, strong communication and leadership skills, critical thinking, and computer application proficiency. Bachelor's degree preferred.
State of Florida Direct Deposit Program, Microsoft?
2w
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Director Ancillary Service
Indianapolis or Atlanta or Orlando
HybridFull Time
5+ YOE5+ years leadership experience managing operations, vendor management, budgets, and customer service; valid driver\u0002s license and ability to pass background/drug screens.
Microsoft Excel, Microsoft Word, Google, Zoho CRM, FSM Platform
2w
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Community Director
Orlando, Florida, United States
$54k-$57k/yr OnsiteFull Time
3+ YOEMinimum 3 years property management experience with leasing, resident services, budgeting, Yardi proficiency, LIHTC/Section 8 knowledge preferred, strong leadership and customer service skills; 4-year degree preferred.
Yardi Voyager, RealPage
4d
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Executive Director (General Manager)
Winter Garden or Orlando or Florida
OnsiteFull Time
Requires senior living operations experience, leadership and integrity, customer service and public relations skills, senior-care experience, Microsoft Office proficiency, state-required credentials, and ability to lift 40–50 pounds.
Microsoft Office, Vitals, Sherpa
1w
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Director Of Housekeeping
Orlando, Florida, United States
OnsiteFull Time
5+ YOE5+ MgmtRequires 5+ years of management experience, including 3+ years in housekeeping management, in-house laundry operations experience, hotel operations knowledge, conflict resolution, organization, and strong verbal and written communication.
OSHA
1mo
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Assistant Community Director
Tampa, Florida, United States
OnsiteFull Time
1+ YOE1+ year assistant property manager experience, OneSite experience, strong leasing and customer service skills, bookkeeping preferred, proficiency with Microsoft Word/Excel/Outlook, valid driver's license, reliable transportation.
OneSite, Microsoft Word, Microsoft Excel, Microsoft Outlook
2w
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Sr Director Patient Services Southeast (Florida)
Tampa, Florida, United States
OnsiteFull Time
15+ YOE15+ years progressive operational leadership in high-volume customer-facing environments; bachelor\u0002s required, master\u0002s preferred; experience with P&L, Lean/Six Sigma, large multi-site operations, and people management.
Lean, Six Sigma
3w
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Assistant Community Director
Orlando, Florida, United States
OnsiteFull Time
3+ YOE3+ years assistant manager experience, 2 years leasing, property management knowledge, proficiency with Entrata/Avid, valid driver\u0002s license, strong customer service and collections skills, excellent communication.
Entrata, Avid
5d
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Executive Director, Global Trade Services and Customs Operations
Celebration or Glendale or Orlando
$214k-$261k/yr OnsiteFull Time
15+ YOERequires 15+ years of executive experience in global trade compliance or related functions, customs valuation/classification expertise, export controls knowledge, and experience managing large duty portfolios and shared services.
AI, EAR, OFAC
2mo
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Director of Contact Center
Maitland, Florida, United States
HybridFull Time
7+ YOE7+ MgmtBachelor's degree required; 7+ years contact center or operations leadership with large-scale team management; experience with multi-channel operations, CRM/WFM/reporting tools, budgeting, and data-driven decision making.
4w
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Director, Corporate and Community Education
Avon Park, Florida, United States
OnsiteFull Time
Provide strategic leadership and operational management for corporate and community education, workforce development, customized training, apprenticeships, grants, and employer partnerships.
4d
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Executive Director (General Manager)
Winter Garden or Orlando or Florida
FieldFull Time
Requires applicable state licensing, senior living operations experience, senior experience, customer service and leadership skills, Microsoft Office proficiency, regulatory knowledge, and ability to lift 40–50 pounds.
Microsoft Office
1w
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Chick-fil-A HR Director (experience REQUIRED)- 3 Locations
Tampa, Florida, United States
$20-$28/hr OnsiteFull Time, Part Time
Prior leadership experience required; strong people, communication, customer service, coaching, accountability, and fast-paced restaurant operations skills. Reliable transportation and Saturday availability required.