40 director customer operations jobs at 29 companies in Wyncote, PA
1d
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Director, Customer Excellence
Southampton, Pennsylvania, United States
OnsiteFull Time
8+ YOERequires 8+ years in pharmaceutical or life sciences sales/commercial operations, sales process design, CRM expertise, SOP and governance development, analytical skills, and cross-functional leadership.
HubSpot, Salesforce, IQVIA
2mo
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Director, Customer Implementations
Bethesda or Canton or Charlottesville or Richmond or Cleveland or Raleigh or Philadelphia or Boston or Atlanta or Jacksonville or Houston or Alabama or Arizona or California or Colorado or Connecticut or Delaware or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Maryland or Massachusetts or Michigan or Minnesota or Nevada or New Jersey or New York or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$150k-$165k/yr RemoteFull Time
10+ YOE6+ Mgmt10+ years in B2B SaaS implementation or delivery operations and 6+ years leading global teams; enterprise implementation, customer value, AI, automation, and Eastern Time Zone experience required.
AI, automation, dashboards, workflow tools, digital workers, ERP
2w
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Director of Breakbulk Operations
Wilmington, Delaware, United States
OnsiteFull Time
Leads breakbulk operations, customer relationships, resource planning, financial performance, safety, compliance, and development of operational leadership teams.
Payroll
1mo
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Sr. Director, Technical Customer Support
Exton, Pennsylvania, United States
HybridFull Time
12+ YOE10+ MgmtMinimum 12 years in pharmaceutical or medical device industries, bachelor’s in science/engineering required (MBA preferred), 10+ years people management, customer-facing experience, global leadership, strategic and operational execution.
1mo
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Senior Director Regional Commercial Operations HNC NA - Princeton, NJ
Princeton, New Jersey, United States
$181k-$235k/yr OnsiteFull Time
15+ YOEMinimum 15 years commercial operations experience in B2B environments, proven leadership managing large teams, cross-functional and matrix experience, strong communication and customer-facing skills, Bachelor's degree required.
3mo
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Asset Management Service Director - Commercial Operations
Philadelphia or Chicago or Dallas or Pasadena
OnsiteFull Time
10+ YOE5+ MgmtBachelor’s preferred; 10+ years in service operations; experience managing multiple customers and teams; strong leadership, safety enforcement, and financial forecasting abilities.
5d
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Associate Director, PSC Operations
Charlotte or Dallas or Horsham or Orlando or Phoenix or Pittsburgh or Raleigh or Titusville
RemoteFull Time
7+ YOEBachelor's degree and 7–10 years of progressive patient services, pharmaceutical, biotech, or healthcare experience required. Requires leadership, analytics, communication, compliance, and matrix collaboration skills.
Customer Relationship Management (CRM), Microsoft Office Suite
5d
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Associate Director, PSC Operations
Charlotte or Dallas or Horsham or Orlando or Phoenix or Pittsburgh or Raleigh or Titusville
RemoteFull Time
7+ YOEBachelor's degree and 7–10 years of progressive patient services, pharmaceutical, biotech, or healthcare experience. Requires leadership, analytics, communication, compliance, and matrix collaboration skills.
Customer Relationship Management (CRM), Microsoft Office Suite, Standard Operating Procedure (SOP), Key Performance Indicators (KPIs), Service Level Agreements (SLAs)
1mo
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Director, Customer Engagement & Agent Platforms
Wilmington, Delaware, United States
$150k-$165k/yr HybridFull Time
8+ YOE8+ years in operations or platform management; experience owning engagement, CRM, contact center or dialer platforms and vendors; change management and intake processes; AI and automation implementation; cross-functional leadership.
Zendesk, CRM, messaging platforms, telephony, IVR, dialer, chatbots
1mo
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Senior Director Regional Commercial Operations HNC NA - Princeton, NJ (82039)
Princeton, New Jersey, United States
$181k-$235k/yr OnsiteFull Time
15+ YOE15+ years commercial operations experience in B2B, proven leadership managing large teams, bachelor's degree required, strong cross-functional and customer-facing skills, strategic and operational execution experience.
1d
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Associate Director, US Oncology, Treatment Site Operations Coordinator (TSOC) Lead
North Wales or United States
$157k-$247k/yr RemoteFull Time
5+ YOEBachelor's degree and 5+ years in pharmaceutical, biotechnology, healthcare, or related operations, with experience leading customer-facing teams, managing escalations, processes, stakeholders, and complex therapy operations.
BuildMaster
3mo
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Math Learning Center Director
Edison, New Jersey, United States
$16-$20/hr OnsitePart Time
Part-time director overseeing center operations, enrollment, customer experience, instructional oversight, team management, marketing, and performance.
2d
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Director, Food & Beverage Vertical
Eden Prairie or Atlanta or Conshohocken or Plano or Minneapolis or Phoenix or Oakbrook Terrace or Chicago
$128k-$296k/yr OnsiteFull Time
8+ YOEBachelor’s degree and 8+ years in customer engagement, consultative client management, commercial strategy, or business; 5+ years in food and beverage or related supply chains; 3+ years leading strategy or growth initiatives.
2w
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Director of Lifestyle
Los Angeles or Atlanta or Austin or Charlotte or Chicago or Denver or Houston or Miami or Nashville or Oakland or Philadelphia or Phoenix or Pittsburgh or Portland or San Francisco or San Jose or Santa Monica or Scottsdale or Seattle
$95k-$105k/yr OnsiteFull Time
4+ YOEHigh school diploma or GED, 4+ years customer service experience, 2–3 years hotel events, restaurant, banquet, catering, bar, or members club experience; Microsoft Office and budget operations knowledge required.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Dropbox, Align App
1mo
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Community Director, Affordable
Bethlehem, Pennsylvania, United States
OnsiteFull Time
Prior multi-family housing experience (HUD/Section 8, elderly preferred), high school/GED, valid PA driver\u0002s license and insured transportation, PA Real Estate license a plus, Yardi preferred, strong administrative and customer service skills, bilingual English/Spanish preferred.
Yardi
3w
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Utilities ERCS Principal Director
Albany or Arlington or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$139k-$434k/yr OnsiteFull Time
12+ YOERequires 12+ years in utilities, transformation leadership, consulting and commercial acumen, executive advising, sales development, digital and customer experience expertise, team leadership, and a bachelor's degree.
SAP, Oracle, AI, GenAI, data analytics, agile
2w
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Executive Camp Director
Interlochen or Glen Mills
OnsiteFull Time
Bachelor's degree, administrative experience, and demonstrated strengths in business management, sales, customer service, staff and financial management, organization, and leadership.
P&L
2d
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Omnichannel Contact Center Director
Philadelphia, Pennsylvania, United States
OnsiteFull Time
7+ YOEBachelor’s degree preferred and 7+ years in customer service, contact center, retail operations, or omnichannel CX, including team leadership, operations, KPI management, workforce planning, and cross-functional collaboration.
Zendesk, AI, CRM
1w
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Director of Client Services
Bear, Delaware, United States
$100k-$140k/yr OnsiteFull Time
Requires experienced leadership, decision-making, project management, data analysis, customer service, problem-solving, and organizational skills to direct client support operations.
3w
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Acme Assistant Store Director- Fairfield, CT
Stamford or Fairfield or Little Silver or Fair Haven or Kenilworth or Clark or Browns Mills or Warren or Old Bridge or New Providence or Levittown or Mount Holly or Hamilton Township or Freehold or Bordentown or Newtown or Willingboro or Lincroft or Yardville or Medford or Doylestown
$68k-$94k/yr OnsiteFull Time
1+ YOE1+ MgmtRequires 1 year assistant manager or 2 years department manager experience, high school diploma, customer service and supervisory skills, inventory management, store operations knowledge, and leadership ability.