62 director customer jobs at 44 companies in Raleigh, NC
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Director of Customer Support
Cary, North Carolina, United States
$125k-$140k/yr HybridFull Time
8+ YOE5+ MgmtBachelor’s degree and 8–10 years in technical or customer support, including 5+ years in leadership. Requires global team management, hardware support, analytics, escalation management, and strong communication skills.
LEAN, Six Sigma
2mo
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Director, Customer Implementations
Bethesda or Canton or Charlottesville or Richmond or Cleveland or Raleigh or Philadelphia or Boston or Atlanta or Jacksonville or Houston or Alabama or Arizona or California or Colorado or Connecticut or Delaware or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Maryland or Massachusetts or Michigan or Minnesota or Nevada or New Jersey or New York or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$150k-$165k/yr RemoteFull Time
10+ YOE6+ Mgmt10+ years in B2B SaaS implementation or delivery operations and 6+ years leading global teams; enterprise implementation, customer value, AI, automation, and Eastern Time Zone experience required.
AI, automation, dashboards, workflow tools, digital workers, ERP
1mo
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Director, Customer Success (Renewals Ownership Required)
Holmdel or Raleigh or Denver or Austin or Philadelphia or Chicago
$160k-$180k/yr HybridFull Time
7+ YOEBachelor's degree, 7+ years in customer success or similar leadership, proven retention results, strong strategic leadership, communication, CRM/tool proficiency, and data-driven decision-making.
2mo
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Director, Customer Acquisition
Carrboro, North Carolina, United States
HybridFull Time
10+ YOESenior paid media leader with 10+ years experience in digital advertising and performance marketing; bachelor’s degree or equivalent; expertise across Search, Paid Social, Programmatic, Display, Video, CTV/OLV; strong analytics and agency management skills.
Google Ads, Meta Ads, Google Analytics, Microsoft Excel, Looker Studio, Tableau, Power BI
3mo
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Director of Customer Development, Life Sciences
Raleigh, North Carolina, United States
$156k-$234k/yr OnsiteFull Time
Bachelor's degree required; director-level experience leading business development for engineering services; ability to meet revenue objectives, manage and develop teams, build account relationships; frequent travel (>40%).
1w
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Director, Customer Success Enablement
Raleigh, North Carolina, United States
HybridFull Time
7+ YOERequires 7+ years owning significant customer relationships, experience building playbooks or training, demonstrated AI use, customer lifecycle expertise, change management, data analysis, executive communication, and cross-functional influence.
Metabase, HubSpot, Attention, Claude
3mo
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Director of Customer Development, Life Sciences
Raleigh, North Carolina, United States
$156k-$234k/yr OnsiteFull Time
Bachelor's degree required; experience leading business development for engineering services; responsible for driving sector revenue, managing teams, account development; frequent travel (>40%).
2mo
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Executive Director, Diagnostics Customer Marketing
Durham or Burlington
HybridFull Time
15+ YOE8+ MgmtBachelor's degree, 15+ years of progressive healthcare marketing experience, 8+ years people management, expertise in customer segment marketing, AI and marketing-technology fluency, omnichannel growth and performance marketing.
1mo
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Sr. Director, E-commerce & Customer Enablement
Raleigh, North Carolina, United States
$157k-$291k/yr OnsiteFull Time
15+ YOE7+ Mgmt15+ years software development experience,7+ years leadership,BS in Engineering/Computer Science required (advanced degree preferred); expertise in cloud architectures, security, AI enablement, e-commerce and content platforms.
Java/J2EE, JavaScript, JSP, C/C++, HTML, XML, SQL, .NET, Magento, Adobe Commerce, AWS, Azure, GCP, Windows, UNIX
1mo
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Sr. Director, E-commerce & Customer Enablement
Raleigh, North Carolina, United States
$157k-$291k/yr OnsiteFull Time
15+ YOE7+ Mgmt15+ years software development experience, 7+ years leadership, BS in Engineering/Computer Science or equivalent, experience with large-scale e-commerce and cloud-native architectures, AI enablement, security governance, budgeting and vendor management.
AWS, Azure, GCP, Java, J2EE, JavaScript, JSP, C, C++, HTML, XML, SQL, .NET, Magento, Adobe Commerce, Windows, UNIX
1mo
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Sr. Director, E-commerce & Customer Enablement
Raleigh, North Carolina, United States
$157k-$291k/yr OnsiteFull Time
15+ YOE7+ Mgmt15+ years software development experience with senior digital leadership, 7+ years managing large teams, BS in Engineering/Computer Science (advanced degree preferred), cloud and e-commerce platform expertise, AI and security experience.
AWS, Azure, GCP, Java, J2EE, JavaScript, JSP, C, C++, HTML, XML, SQL, .Net, Magento, Adobe Commerce, Windows, UNIX, DevSecOps, AI
2mo
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Director, Customer Growth & Lifecycle
Raleigh or New York City or United States
$190k-$220k/yr HybridFull Time
7+ YOE7+ years in product growth/lifecycle for product-led SaaS, proven adoption/retention impact, team leadership, strong data fluency, experimentation experience, power-user of Pendo, and daily use of AI tools.
Pendo
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Product Management Director - Property Tax
Durham, North Carolina, United States
$191k-$316k/yr RemoteFull Time
10+ YOE5+ MgmtBachelor's degree (or equivalent experience); 10+ years in enterprise SaaS/customer engineering/solution architecture; 5+ years people leadership; deep API/integration and Snowflake experience; strong executive communication and AI-enabled prototyping familiarity.
APIs, MCP server, Snowflake, Blackhole API, Cursor, code-assist agents
1w
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Associate Director, PSC Operations
Charlotte or Dallas or Horsham or Orlando or Phoenix or Pittsburgh or Raleigh or Titusville
RemoteFull Time
7+ YOEBachelor's degree and 7–10 years of progressive patient services, pharmaceutical, biotech, or healthcare experience required. Requires leadership, analytics, communication, compliance, and matrix collaboration skills.
Customer Relationship Management (CRM), Microsoft Office Suite
1w
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Associate Director, PSC Operations
Charlotte or Dallas or Horsham or Orlando or Phoenix or Pittsburgh or Raleigh or Titusville
RemoteFull Time
7+ YOEBachelor's degree and 7–10 years of progressive patient services, pharmaceutical, biotech, or healthcare experience. Requires leadership, analytics, communication, compliance, and matrix collaboration skills.
Customer Relationship Management (CRM), Microsoft Office Suite, Standard Operating Procedure (SOP), Key Performance Indicators (KPIs), Service Level Agreements (SLAs)
5d
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Funeral Director Apprentice
Raleigh, North Carolina, United States
OnsiteFull Time
0.5+ YOEHigh school diploma or GED, completion or enrollment in an accredited mortuary training program, 6 months funeral industry experience, valid driver's license, required state licensing, compassion, communication, computer, and multitasking skills.
Microsoft Office
2w
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Account Director
Saint Louis or Austin or Durham or Newark or Seattle or Cincinnati or New York City or Dallas or Boston
$140k-$150k/yr OnsiteFull Time
5+ YOEBachelor's degree in business management or related field and 5–8 years of experience, with customer strategy, retention, growth, analysis, and supervisory experience.
2w
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Marketing Director
Apex, North Carolina, United States
OnsiteFull Time
Extensive B2B marketing leadership experience; ability to lead teams, analyze market and customer data, collaborate with executives, influence without authority, and resolve complex issues.
Google, Facebook, LinkedIn, Tableau, CRM software
2w
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Director PFS Customer Service/Call Center - Revenue Cycle Patient Accounting
Chapel Hill, North Carolina, United States
HybridFull Time
7+ YOE5+ MgmtBachelor’s degree in an appropriate discipline, 7 years of related experience, and at least 5 years of management experience; multi-location health system experience preferred.
MyUNCChart, Medicare Cost Report, Revenue Cycle Analytics, Enterprise Analytics Group
1w
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Executive Director
Morrisville, North Carolina, United States
OnsiteFull Time
1+ YOERequires at least one year of leadership experience, team development skills, relationship-building, customer service, organization, multitasking, English proficiency, computer proficiency, and ability to meet state guidelines.
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