2mo
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DIRECTOR- IT SUPPORT
Guilford County, North Carolina, United States
OnsiteFull Time
Director-level IT leadership experience; experience overseeing IT support operations; strong administration and district-level coordination.
2mo
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Director, Support Delivery
United States
$135k-$158k/yr RemoteFull Time
7+ YOE3+ Mgmt7+ years in customer/support leadership; 3+ years in director level; SaaS/healthcare tech experience; strong coaching and escalation framework background; proficient with AI tools in a support setting.
AI tools, Zendesk, Salesforce Service Cloud, Product tools
1mo
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District Support Director
Nashville or Brentwood or Franklin
FieldFull Time
District-level leadership experience in early childhood education required; Director qualification in relevant state; bachelor's degree preferred; ability to travel between schools, strong communication and organizational skills.
2d
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Director of Executive Support
North Charleston, South Carolina, United States
OnsiteFull Time
8+ YOEBachelor's degree, 8+ years executive support experience with 3+ years supporting a CEO, board governance expertise, executive calendar management, and strong executive-level writing skills.
OnBoard, Boardable, BoardEffect
1mo
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Director of Support
Austin, Texas, United States
$110k-$160k/yr OnsiteFull Time
5+ YOE3+ Mgmt5+ years in customer support with 3+ years managing support teams; experience improving SLA/CSAT/time-to-resolution; experience with multi-segment support and modern support platforms; startup/fintech experience preferred; schedule flexibility for 24/7 coverage.
Jira, Intercom, Zendesk, HubSpot, Pylon
3mo
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Director Support Desk
Phoenix, Arizona, United States
OnsiteFull Time
8+ YOE5+ MgmtLeads IT Support across Store Support, Stores, and Warehouse with KPI/SLAs focus; 8+ years IT support with 5+ years in leadership; designs KPI frameworks; drives automation and AI-enabled support; oversees incident management.
AI, Automation, Service Desk tools
1w
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Director, Customer Support
Troy, Michigan, United States
HybridFull Time
10+ YOE5+ MgmtBachelor's degree,10+ years customer support leadership with 5+ years managing multi-tiered teams of 25+ FTEs; experience with Zendesk, Salesforce Service Cloud, Intercom; AI/automation in support; 24/7 support models; excellent communication.
Zendesk, Salesforce Service Cloud, Intercom
3mo
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Director Support Desk
Phoenix, Arizona, United States
OnsiteFull Time
8+ YOE5+ Mgmt8+ years IT support with leadership; 5+ years in leading support orgs; KPI/SLAs; governance; automation; incident/problem management; retail/distributed operations preferred.
IT Service Management, KPI frameworks, automation, self-service, incident management, problem management, desktop support
3d
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Director, Customer Support
Redwood City, California, United States
$180k-$230k/yr OnsiteFull Time
6+ MgmtLead global customer support for enterprise AI/SaaS products; define support strategy, hire/retain staff, implement processes, measure success, and drive cross-functional issue resolution.
1w
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Director, Technical Support
Minneapolis, Minnesota, United States
$125k-$135k/yr HybridFull Time
5+ YOE3+ Mgmt3–5 years leading technical/customer support, 5+ years in B2B SaaS support, strong communication, stakeholder management, escalation ownership, and technical familiarity with APIs/SSO/email infrastructure.
1mo
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Director, Application Support
North Carolina, United States
HybridFull Time
Experience managing application support in high-availability payment environments; strong analytical, troubleshooting, and communication skills; knowledge of payment and fraud processing; familiarity with Wintel/Linux and integration tools; able to support 24x7 operations.
Wintel, Linux, Mqueue, Connect Direct, SFTP, VHIPS
1mo
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Director, Technical Support
United States
$180k-$215k/yr RemoteFull Time
8+ YOE8+ years in technical support or support engineering leadership (SaaS preferred); proven experience scaling global teams; strong product/engineering partnership, AI-native mindset, technical acumen with integrations/APIs, data-driven, excellent communicator.
1w
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Director, Customer Support
Troy, Michigan, United States
HybridFull Time
10+ YOE5+ MgmtBachelor's degree,10+ years customer support leadership with 5+ years managing multi-tiered teams of 25+ FTEs; experience with Zendesk/Salesforce Service Cloud/Intercom, AI automation, 24/7 support, and SaaS scale-ups.
Zendesk, Salesforce Service Cloud, Intercom
1mo
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Director, Services & Support
San Carlos, California, United States
$189k-$252k/yr OnsiteFull Time
5+ YOE5+ MgmtLead post-sales support for instruments, assays, and software; build service programs; manage teams; travel up to 30%.
2w
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Director, IT Support
Tucson, Arizona, United States
OnsiteFull Time
8+ YOE5+ Mgmt8+ years in IT support/service management with 5+ years leading teams; bachelor\u0002s required, master\u0002s preferred; familiarity with ITIL, ServiceNow and Jira Service Management; experience with POS installations.
ServiceNow, Jira Service Management
1mo
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Director, Application Support
United States
$156k-$195k/yr RemoteFull Time
10+ YOE5+ MgmtSenior leader with 10+ years in B2B application/technical support, 5+ years managing managers; experience with incident management, ServiceNow/Jira/Confluence, cloud/API architectures, metrics/ dashboards, and executive communication.
C#, SQL Server, IIS, ServiceNow, Alkami Support Hub, Jira, Confluence
2w
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Program Support Division Director
Aiken, South Carolina, United States
OnsiteFull Time
12+ YOE5+ MgmtBachelor's degree, 12 years progressive business management experience with 5+ years at director level, federal contracting expertise (FAR/CAS/DCAA), ability to obtain DOE Q clearance.
1mo
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Director, Consumer Support
California or United States or United Kingdom or Germany or India or Greece
$160k-$180k/yr HybridFull Time
8+ YOE3+ MgmtBachelor's degree or equivalent, 8+ years in customer/member support with 3+ years senior people leadership; expert Zendesk administration, data-driven operational management, cross-functional influence, and governance of resolution policies.
Zendesk
1mo
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Director, Decision Support
Morristown or Summit or Newton or Pompton Plains or Hackettstown or Freehold
$164k-$306k/yr OnsiteFull Time
6+ YOEBachelor's in finance/accounting/economics, 6+ years progressive finance/cost accounting/decision support experience, leadership managing teams, deep cost accounting and analytics expertise, Power BI experience, ability to influence senior leaders.
Power BI
2w
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Area Support Director
Lansing, Michigan, United States
$75k-$80k/yr FieldFull Time
3+ MgmtSupervisory experience (3–5 years), healthcare EVS experience, floorcare, payroll and training knowledge, ability to travel regionally up to 10 days per assignment, work any shift, strong leadership and communication skills.
Xanfin
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