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142 director support jobs at 107 companies in San Jose, CA

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Director, Customer Support
Redwood City, California, United States
$180k-$230k/yr OnsiteFull Time
C3 AI
C3 AINYSE: AI: Sells enterprise artificial intelligence software and platforms.
6+ MgmtLead global customer support for enterprise AI/SaaS products; define support strategy, hire/retain staff, implement processes, measure success, and drive cross-functional issue resolution.
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2mo
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Director, Services & Support
San Carlos, California, United States
$189k-$252k/yr OnsiteFull Time
Nautilus Biotechnology
Nautilus BiotechnologyNASDAQ: NAUT: Develops a single-molecule protein analysis platform for research.
5+ YOE5+ MgmtLead post-sales support for instruments, assays, and software; build service programs; manage teams; travel up to 30%.
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1mo
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Senior Director, NAM Support (Network Security)
Santa Clara, California, United States
$245k-$336k/yr OnsiteFull Time
Palo Alto Networks
Palo Alto NetworksNASDAQ: PANW: Provides enterprise-grade network, cloud, and endpoint security software.
15+ YOE3+ Mgmt15+ years in SaaS/Cloud enterprise technical support, 3+ years senior director leadership of dispersed teams, deep network/cloud security expertise, AI/LLM experience, strong cross-functional and executive communication.
AI/LLM frameworks, PAN-OS, TSF, PA-Series, VM-Series, CN-Series
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2w
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Director, NA L3 Customer Support
Campbell or North America
HybridFull Time
Centric Software
Centric Software: AI-driven product lifecycle management and retail planning platform.
10+ YOE5+ MgmtBachelor's degree,10+ years in enterprise technical support or product implementation with 5+ years in leadership; deep PLM,SaaS,and hybrid cloud/on-premise expertise; ITIL/DevOps experience; strong leadership, RCA and escalation management skills.
PLM, SaaS, ITIL, DevOps
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1mo
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Director, Corpsmember Support (MSW)
San Jose or San Jose
$100k-$121k/yr OnsiteFull Time
San Jose Conservation Corps + Charter School
San Jose Conservation Corps + Charter School: Education and job training for young adults in conservation.
2+ YOE2+ MgmtMaster's in social work required; 2+ years direct client/case management experience; supervisory experience preferred; must have valid CA Class C driver license, clean DMV record, Live Scan fingerprinting, TB test, COVID-19 vaccination, and ability to drive for work.
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Director, Corpsmember Support (MSW)
San Jose, California, United States
$100k-$121k/yr OnsiteFull Time
San Jose Conservation Corps + Charter School
San Jose Conservation Corps + Charter School: High school education and job training for young adults.
2+ YOE2+ MgmtMaster's in social work required, 2+ years direct client/case management experience, supervisory experience, valid CA Class C driver’s license and clean DMV record, Live Scan fingerprinting, TB and COVID-19 verification, clinical supervision for ASWs available.
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Director, Global Personalized Support
San Jose or Durham or Mexico City or Bengaluru or Pune or Hoofddorp or Belgrade or Barcelona or Singapore or Sydney or Tokyo
$201k-$402k/yr HybridFull Time
Nutanix
NutanixNASDAQ: NTNX: Sells cloud software and hyperconverged infrastructure for enterprises.
15+ YOE5+ Mgmt15+ years in high-tech service delivery with 5+ years leading multi-layered global teams; bachelor's in CS/IT/Engineering required, master’s preferred; strong escalation, strategic, and cross-functional leadership skills.
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3mo
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Director, Onsite & AV Support
Foster City, California, United States
$188k-$302k/yr HybridFull Time
Visa
VisaNYSE: V: Global payment technology facilitating electronic funds transfers.
10+ YOE6+ MgmtOver 10 years of relevant experience with a Bachelor's degree; leadership of End User Support; IT service delivery; strong customer service and project management skills.
ServiceNow ITSM, ITIL, Windows, macOS, Mobile, Networking, Automation
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Director of Slug Support
Santa Cruz, California, United States
$90k-$99k/yr HybridFull Time
University of California, Davis
University of California, Davis: Public land-grant research university providing higher education and healthcare.
Bachelor's degree or equivalent experience, demonstrated crisis and case management with college students, leadership and supervisory experience, program development, training design, data-driven assessment, strong communication and cultural competence, ability to handle sensitive information and work flexibly.
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Director-Finance & Business Support
San Francisco, California, United States
$120k-$159k/yr OnsiteFull Time
Marriott International
Marriott InternationalNASDAQ: MAR: Operates and franchises a global network of hotels and resorts.
2+ YOEBachelor's or Master's in Finance/Accounting; 2+ years in finance; or Master's with no experience.
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3mo
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Academic Support Program Director
San Mateo, California, United States
OnsiteMultiple Commitments Available
St. Matthew Catholic School
St. Matthew Catholic School: Provides K-8 Catholic academic and spiritual education.
3+ YOEValid California teaching credential; 3–5 years in special education or student services; SST coordination; collaboration with teachers to differentiate instruction; strong communication; ability to interpret learning evaluations; commitment to Catholic mission
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1mo
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Director, Patient Support Strategy & Operations (Hybrid)
South San Francisco, California, United States
$204k-$265k/yr HybridFull Time
Denali Therapeutics
Denali TherapeuticsNASDAQ: DNLI: Develops medicines for neurodegenerative diseases crossing the blood-brain barrier.
10+ YOE10+ years in pharmaceutical/biotech patient support, hub operations, access, or reimbursement; experience launching patient support programs, vendor management, and payer systems expertise.
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Director of Production Support Engineering
San Francisco or Seattle or Bellevue
$197k-$314k/yr HybridFull Time
Salesforce
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
10+ YOE3+ Mgmt10+ years in Production Engineering/SRE/Infrastructure; 3-5 years in people management; strong Kubernetes, Terraform, PostgreSQL experience; AI/GPU workloads; multi-region/multi-cloud scaling; incident leadership.
Kubernetes, Terraform, PostgreSQL, AI workflows, GPU workloads
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2mo
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Executive Director
San Francisco, California, United States
$170k-$175k/yr OnsiteFull Time
The Salvation Army
The Salvation Army: Provides social assistance and religious ministry to global communities.
5+ YOE5+ MgmtMasters in social work or related field; 5+ years nonprofit senior leadership; California driver’s license; CPR/First Aid; TB clearance; experience with substance abuse and mental health issues.
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3w
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Administrative Director
Stanford, California, United States
$115k-$128k/yr HybridFull Time
Stanford University
Stanford University: A private research university providing higher education and research.
Bachelor's degree and 3 years relevant experience (or equivalent), budgeting and forecasting, data analysis and reporting, policy development, supervision, strong oral/written communication and judgment.
Oracle Business Intelligence, GFS, Drupal, WordPress, MailChimp, Qualtrics, Microsoft PowerPoint, Google Slides, Canva, Adobe InDesign, Zoom, Google Workspace
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1mo
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Director, Technical Support Engineering ( HR AI Platform Startup)
Santa Clara, California, United States
HybridFull Time
Eightfold.ai
Eightfold.ai: AI-native platform for talent management and workforce optimization.
10+ YOE5+ Mgmt10+ years enterprise SaaS experience, 5+ years people leadership; proven enterprise implementations; strong APIs/integrations, SQL/JSON/XML, Python; HR Tech (ATS/HRIS) experience and executive stakeholder management.
APIs, ATS, HRIS, SQL, JSON, XML, Python
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1mo
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Director, Technical Support Engineering ( HR AI Platform Startup)
Santa Clara, California, United States
HybridFull Time
Eightfold
Eightfold: A building AI-driven talent and HR solutions for enterprise customers.
10+ YOE5+ Mgmt10+ years in enterprise SaaS or implementations, 5+ years leadership, experience with APIs, integrations, SQL/JSON/XML and scripting (Python); strong stakeholder and executive communication.
APIs, SQL, JSON, XML, Python
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2mo
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Specialist Director, Salesforce Platform Support Lead
Los Angeles or San Diego or Santa Clara or Washington or Fort Lauderdale or Jacksonville or Miami or Orlando or Tampa or Atlanta or Chicago or Charlotte or Raleigh or Montvale or Short Hills or New York or Portland or Philadelphia or Austin or Dallas or Fort Worth or Houston or McLean or Seattle
OnsiteFull Time
KPMG
KPMG: Global professional services network providing audit, tax, and advisory.
8+ YOE8+ years Salesforce platform delivery and AMS/support leadership with SLA accountability; deep Sales Cloud, Apex, Flows, Lightning knowledge; ITIL service management and multi-team Agile leadership.
Salesforce, Sales Cloud, Apex, Flows, Lightning, MuleSoft
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3w
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Associate Director of Business Operations & Support Services
Seaside, California, United States
$10k-$10k/mo OnsiteFull Time
California State University
California State University: Public university system providing higher education and academic research.
5+ YOE5+ MgmtBachelor's in accounting/business/finance or equivalent,5+ years leading budgeting/financial planning in complex organizations,supervisory experience,financial analysis,contract oversight,and technical fluency with enterprise systems.
Oracle, PeopleSoft, Microsoft Office Professional Suite, Google Mail
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1w
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Senior Director Supply Chain Support Services - Fixed Term
Hayward, California, United States
$94-$125/hr RemoteFull Time, Temporary
Stanford Health Care
Stanford Health Care: Provides comprehensive medical care, specialized treatments, and clinical research.
15+ YOE7+ MgmtBachelor's degree in supply chain, logistics, procurement, purchasing, business, or related field; 15+ years relevant experience; 7+ years supply chain leadership in hospital distribution, logistics, call center, or warehousing.
Lawson, PeopleSoft, Kanban
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