10 end user services manager jobs at 8 companies in Baltimore, MD
2w
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End User Project Manager
Rockville, Maryland, United States
$305k/yr OnsiteFull Time
8+ YOEBachelor's degree, ITIL v4 Foundation required, PMP preferred, minimum 8 years managing large federal IT or end-user computing programs, experience with service desk/deskside support and ITSM, Top Secret clearance required.
ITIL v4, ITSM, Agile Software Engineering, DevSecOps
2mo
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End User Computing Manager (Springfield, VA, Virginia, United States)
Springfield, Virginia, United States
$94k-$126k/yr OnsiteFull Time
7+ YOE3+ MgmtBachelor's degree, 7+ years administering enterprise IT systems, 3+ years managing IT teams, experience with service management/processes, TS/SCI clearance required with ability to obtain a polygraph.
ServiceNow, CMDB, ITAM, HAM, SAM
1mo
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EUS Operations Lead
Bethesda, Maryland, United States
OnsiteFull Time
10+ YOE5+ MgmtBachelor's degree required, 10+ years IT operations/end-user support experience, 5+ years leading large service desk operations, strong ITIL knowledge, ServiceNow/SCCM/Jamf experience, federal environment familiarity, reporting and dashboard skills.
ServiceNow, Power Automate, SCCM, Jamf, Bomgar, Apple Remote Desktop, Casper, Active Directory, Group Policy, BitLocker, McAfee ePO, CMDB, Microsoft Teams, Windows, Mac OS, iOS
2mo
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Senior Director - Technology Program Manager
Washington, District of Columbia, United States
$229k-$366k/yr OnsiteFull Time
18+ YOE18+ MgmtBachelor's degree plus 18 years experience in program management for IT contracts; PMP preferred; experience with ITIL, infrastructure, end-user services, financial and schedule oversight; U.S. citizenship and ability to obtain Public Trust required; must reside near Washington, DC.
ITIL, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2mo
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Enterprise Operations Center (EOC) Deputy Program Manager
Washington, District of Columbia, United States
$176k-$282k/yr OnsiteFull Time
12+ YOE5+ MgmtBachelor's in engineering/CS/business with 12+ years PM experience; PMP; US citizenship; ability to obtain Public Trust; ITIL/End User Services and infrastructure leadership experience.
MS Office Suite, Project Management Tools
2mo
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Senior Director - Technology Program Manager
Washington, District of Columbia, United States
$229k-$366k/yr OnsiteFull Time
18+ YOE18+ MgmtBachelor's in engineering/CS/business with 18 years' experience; 18 years program management experience for IT contracts; experience leading End User Services, infrastructure, and ITIL disciplines; PMP preferred; DOT experience; must reside near Washington, DC; U.S. citizen able to obtain Public Trust.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, ITIL
5d
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IT Infrastructure Lead
Washington, District of Columbia, United States
$135k-$150k/yr HybridFull Time
5+ YOERequires 5+ years in IT infrastructure, end-user services, or IT operations; hands-on Microsoft 365, identity, endpoint management, networking, MSP governance, security, migrations, and multi-site standardization experience.
Microsoft 365, Microsoft Entra ID, Exchange Online, Microsoft Intune, Active Directory, Microsoft SharePoint, Microsoft OneDrive, Microsoft Teams, CloudIT, SPF, DKIM, DMARC, DNS, MFA
1w
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Managing Director, Enterprise Colleague Experience & Support
Chicago or Los Angeles or Washington or Troy or New York City or Houston or Grand Rapids or Owings Mills or Columbia or Richmond or Memphis or Raleigh or Boston or San Jose or San Francisco or Austin or Kalamazoo or Spokane or Denver or Fort Worth or Atlanta or Orlando or Dallas or Wilmington or Phoenix or San Antonio or Milwaukee or Madison or McLean or Melville or Woodbridge or Stamford or Miami or Philadelphia or Charlotte or Greenville or West Palm Beach or Costa Mesa or St. Louis or Fort Lauderdale or Seattle or Rosemont or Pittsburgh or Tulsa or Cincinnati or Cleveland or Columbus or Akron or Cherry Hill or Tampa or Minneapolis or Anchorage or Salt Lake City or Norfolk or Jacksonville or Boulder or Nashville or Oak Brook or Las Vegas or Indianapolis or San Diego or Potomac or Omaha
$175k-$275k/yr OnsiteFull Time
15+ YOE5+ MgmtRequires a bachelor's degree, 15+ years of IT experience, 5+ years leading enterprise end-user services, and 5+ years of people leadership; Microsoft 365, Intune, Teams, and ServiceNow experience required.
Microsoft 365, Microsoft Teams, Intune, Autopilot, Entra ID, ServiceNow ITSM, Microsoft Teams Rooms, Cisco AV, Nexthink, 1E Tachyon, Cisco, Poly, Logitech, Absolute, ServiceNow SAM, Power BI
18h
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Lead IT Specialist (CUSTSPT)
Washington or Hyattsville
$122k-$158k/yr OnsiteFull Time
1+ YOE1+ MgmtOne year of GS-12-equivalent experience leading IT staff, resolving end-user incidents, supporting enterprise devices and applications, and maintaining secure, compliant IT services; U.S. citizenship required.
PC, USAJOBS, USA Hire Assessments, Personal Identity Verification (PIV)
1mo
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Field Support Senior Practitioner 6359713
Baltimore or Arlington or Cleveland or California or Colorado or District of Columbia or Illinois or Maryland or Massachusetts or Minnesota or New York or New Jersey or Washington or United States
$19-$29/hr OnsiteFull Time
3+ YOE3+ years desktop/end-user support experience; strong Windows and VDI (Citrix, VMware Horizon, Azure Virtual Desktop, w365) troubleshooting; familiarity with Active Directory, group policy, ITSM (ServiceNow, Jira Service Management); High School diploma/GED required.
Citrix, VMware Horizon, Azure Virtual Desktop, w365, Active Directory, ServiceNow, Jira Service Management, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Intune, SCCM, Jamf, Windows