Mitchellville • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Mitchellville • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Mitchellville • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Mitchellville • 50 milesRemote · Hybrid · Onsite · Field · All Environments
15 end user services manager jobs at 12 companies in Mitchellville, MD
1d
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End-User Services Lead
Washington, District of Columbia, United States
$130k-$144k/yr OnsiteFull Time
6+ YOERequires 6–8 years of enterprise desktop and end-user computing experience, team leadership, Microsoft Intune, endpoint management, federal or comparable enterprise support, and current MD-102, CompTIA A+, and CompTIA Security+ certifications.
ITIL 4, Microsoft Intune, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Microsoft Endpoint Manager, SCCM, Autopilot, VPN, Microsoft Azure Active Directory (Entra ID), NIST SP 800-53, ServiceNow
1w
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Lead End User Services Engineer
Leesburg or Allendale
$110k-$120k/yr OnsiteFull Time
4+ YOERequires 4–5+ years of IT and endpoint engineering experience, Intune and SCCM expertise, PowerShell, Tier 3 troubleshooting, endpoint security, patch management, mobile device management, and strong technical communication.
Microsoft Intune, SCCM, Active Directory, Microsoft Entra ID, Microsoft Defender for Endpoint, Autopilot, PowerShell, Windows Update, Autopatch, Update Rings, PatchMyPC, BitLocker, ServiceNow, Microsoft Teams, Polycom, Apple Business Manager, Windows 10, Windows 11, MacOS, iOS, Android, ITSM, MDM
1w
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Lead End User Services Engineer
Leesburg or Allendale
$110k-$120k/yr OnsiteFull Time
4+ YOERequires 4–5+ years of IT and endpoint engineering experience, Intune and SCCM expertise, PowerShell, Tier 3 troubleshooting, endpoint security, patch management, MDM, Windows environments, and ITSM experience.
Microsoft Intune, SCCM, Active Directory, Microsoft Entra ID, Microsoft Defender for Endpoint, Autopilot, PowerShell, Windows Update, Autopatch, Update Rings, PatchMyPC, BitLocker, Microsoft Teams, Polycom, Apple Business Manager, ServiceNow
2d
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End User Specialist
Reston, Virginia, United States
$85k-$178k/yr OnsiteFull Time
High school diploma with relevant experience or bachelor's degree; active Secret clearance; enterprise IT, endpoint management, desktop support, Windows, Microsoft Office, troubleshooting, and customer service experience.
Microsoft Intune, Microsoft Endpoint Configuration Manager (MECM/SCCM), Jamf, VMware Workspace ONE, Unified Endpoint Management (UEM), Microsoft 365, Microsoft Entra ID, Group Policy, Active Directory, Windows Autopilot, Microsoft Defender, BitLocker, Mobile Device Management (MDM), Virtual Desktop Infrastructure (VDI), Azure Virtual Desktop, Citrix, VMware Horizon, PowerShell, Python, ServiceNow, Microsoft Office
3w
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End User Project Manager
Rockville, Maryland, United States
$305k/yr OnsiteFull Time
8+ YOEBachelor's degree, ITIL v4 Foundation required, PMP preferred, minimum 8 years managing large federal IT or end-user computing programs, experience with service desk/deskside support and ITSM, Top Secret clearance required.
ITIL v4, ITSM, Agile Software Engineering, DevSecOps
2mo
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End User Computing Manager (Springfield, VA, Virginia, United States)
Springfield, Virginia, United States
$94k-$126k/yr OnsiteFull Time
7+ YOE3+ MgmtBachelor's degree, 7+ years administering enterprise IT systems, 3+ years managing IT teams, experience with service management/processes, TS/SCI clearance required with ability to obtain a polygraph.
ServiceNow, CMDB, ITAM, HAM, SAM
1w
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IT Operations & End User Support
Greenbelt, Maryland, United States
OnsiteFull Time
1+ YOEBachelor's degree in IT or equivalent experience; technical support or systems administration experience; troubleshooting, customer service, Windows, Linux, macOS, networking, enterprise technology, IT service management, and ticketing knowledge.
Windows, Linux, macOS, CompTIA A+, CompTIA Network+, CompTIA Security+, ITIL
3mo
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Manager, IT Service Desk & End User Services
McLean, Virginia, United States
OnsiteFull Time
5+ YOE3+ MgmtBachelor's degree in IT/CS; 5+ years IT support, 3+ years in supervision; ServiceNow; Windows endpoints; Google Workspace; Entra ID/Okta; ITIL/CompTIA certifications.
ServiceNow, Google Workspace, Entra ID, Okta, Windows
4d
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Manager, IT Support Services
Dulles or Laurel or Philadelphia or Whitehall or Austin or Houston or Carrollton or Fort Worth or Corpus Christi or San Antonio or Los Angeles or Garden Grove or San Diego or San Francisco or Sacramento or Phoenix or Las Vegas or Saratoga Springs or Vancouver or Kennewick or Redmond or United States or Colorado or California or Washington or Maryland or Virginia or District of Columbia
$91k-$157k/yr HybridFull Time
Bachelor’s degree or equivalent experience, 7+ years in IT support, 3+ years leading service desk teams, ITSM expertise, enterprise end-user environment knowledge, analytics, coaching, and process improvement skills.
Microsoft Windows, macOS, Microsoft 365, ITSM, AI
1mo
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EUS Operations Lead
Bethesda, Maryland, United States
OnsiteFull Time
10+ YOE5+ MgmtBachelor's degree required, 10+ years IT operations/end-user support experience, 5+ years leading large service desk operations, strong ITIL knowledge, ServiceNow/SCCM/Jamf experience, federal environment familiarity, reporting and dashboard skills.
ServiceNow, Power Automate, SCCM, Jamf, Bomgar, Apple Remote Desktop, Casper, Active Directory, Group Policy, BitLocker, McAfee ePO, CMDB, Microsoft Teams, Windows, Mac OS, iOS
2mo
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Senior Director - Technology Program Manager
Washington, District of Columbia, United States
$229k-$366k/yr OnsiteFull Time
18+ YOE18+ MgmtBachelor's degree plus 18 years experience in program management for IT contracts; PMP preferred; experience with ITIL, infrastructure, end-user services, financial and schedule oversight; U.S. citizenship and ability to obtain Public Trust required; must reside near Washington, DC.
ITIL, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
3mo
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Enterprise Operations Center (EOC) Deputy Program Manager
Washington, District of Columbia, United States
$176k-$282k/yr OnsiteFull Time
12+ YOE5+ MgmtBachelor's in engineering/CS/business with 12+ years PM experience; PMP; US citizenship; ability to obtain Public Trust; ITIL/End User Services and infrastructure leadership experience.
MS Office Suite, Project Management Tools
2mo
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Senior Director - Technology Program Manager
Washington, District of Columbia, United States
$229k-$366k/yr OnsiteFull Time
18+ YOE18+ MgmtBachelor's in engineering/CS/business with 18 years' experience; 18 years program management experience for IT contracts; experience leading End User Services, infrastructure, and ITIL disciplines; PMP preferred; DOT experience; must reside near Washington, DC; U.S. citizen able to obtain Public Trust.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, ITIL
2w
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IT Infrastructure Lead
Washington, District of Columbia, United States
$135k-$150k/yr HybridFull Time
5+ YOERequires 5+ years in IT infrastructure, end-user services, or IT operations; hands-on Microsoft 365, identity, endpoint management, networking, MSP governance, security, migrations, and multi-site standardization experience.
Microsoft 365, Microsoft Entra ID, Exchange Online, Microsoft Intune, Active Directory, Microsoft SharePoint, Microsoft OneDrive, Microsoft Teams, CloudIT, SPF, DKIM, DMARC, DNS, MFA
2mo
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Field Support Senior Practitioner 6359713
Baltimore or Arlington or Cleveland or California or Colorado or District of Columbia or Illinois or Maryland or Massachusetts or Minnesota or New York or New Jersey or Washington or United States
$19-$29/hr OnsiteFull Time
3+ YOE3+ years desktop/end-user support experience; strong Windows and VDI (Citrix, VMware Horizon, Azure Virtual Desktop, w365) troubleshooting; familiarity with Active Directory, group policy, ITSM (ServiceNow, Jira Service Management); High School diploma/GED required.
Citrix, VMware Horizon, Azure Virtual Desktop, w365, Active Directory, ServiceNow, Jira Service Management, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Intune, SCCM, Jamf, Windows
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