28 entry level helpdesk jobs at 20 companies in Hoffman Estates, IL

2mo
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Level 1 Helpdesk Technician
Woodstock, Illinois, United States
$40k-$50k/yr OnsiteFull Time
LeadingIT
LeadingIT: Provider of managed IT and cybersecurity services for businesses.
2+ YOEComptia A+ and Comptia Net+ required, 2+ years MSP/helpdesk experience, strong troubleshooting, customer service, documentation skills, remote support ability, and participation in weekend on-call rotation.
Entrepreneurial Operating System (EOS), softphone
2w
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Helpdesk Technician II
Chicago, Illinois, United States
$24-$32/hr HybridFull Time
Oil-Dri
Oil-DriNYSE: ODC: Manufactures sorbent mineral products for consumer and industrial use.
0+ YOE0–2 years IT helpdesk experience preferred; BS in CS or A+/Associate with experience; knowledge of Microsoft Windows and Office; ability to lift 30 lbs, travel occasionally, and communicate effectively.
Help Desk Ticketing System, Microsoft Windows, Microsoft Office
1mo
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Helpdesk Analyst
Northbrook, Illinois, United States
HybridFull Time
Barilla
Barilla: Manufacturing and global distribution of pasta and bakery products.
2+ YOEProvide Tier 1/2 IT support for desktops, laptops, mobile devices and collaboration tools; manage user accounts and access; troubleshoot hardware, software, OS, network and account issues; support Microsoft 365, Azure, Intune and Active Directory. 2+ years helpdesk experience.
Windows 11, Microsoft 365, Microsoft Azure, Microsoft Entra ID, Active Directory, MS Teams, Cisco Video conferencing, Microsoft Intune, SCCM, SAP, SAP GUI, TCP/IP, DNS, DHCP, VPN
18h
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Entry-Level IT Helpdesk Technician (Remote - United States)
United States or Chicago or Atlanta
$44k-$60k/yr RemoteFull Time
Yelp
YelpNYSE: YELP: Online platform for finding and reviewing local businesses.
Customer service and troubleshooting skills; familiarity with Google Apps, Office 365, Active Directory, software telephony, Jira Service Desk, SSO, technical documentation, ticket workflows, and queue management.
Google Apps, Microsoft Office 365, Active Directory, Jira Service Desk, SSO
2w
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Helpdesk Analyst
Chicago or Skokie
$24-$28/hr OnsiteFull Time
Trilogy
Trilogy: Provides integrated behavioral healthcare and community support services.
2+ YOE2+ years IT troubleshooting experience, strong customer service, knowledge of Windows, Microsoft Office/Azure/Intune/Teams, VPN, Qualifacts Carelogic; valid driver’s license and reliable vehicle for travel.
Windows, Microsoft Office, VPN, Microsoft Azure, Microsoft Intune, Microsoft Teams, Qualifacts Carelogic, EHR
2w
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Helpdesk Analyst
Chicago or Skokie
$24-$28/hr OnsiteFull Time
Trilogy Behavioral Healthcare
Trilogy Behavioral Healthcare: Community-based behavioral healthcare services for mental illness recovery.
2+ YOERequires 2+ years of IT troubleshooting experience, communication and problem-solving skills, Microsoft systems experience, a valid driver's license, insurance, and a reliable vehicle.
Microsoft Azure, Microsoft 365, Microsoft Intune, Microsoft Teams, Qualifacts CareLogic, Windows, Microsoft Office, VPN, LANs, WANs
1mo
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Helpdesk & Project Support Technician
Kenosha, Wisconsin, United States
HybridFull Time
Softthink Solutions
Softthink Solutions: Provides IT services and solutions to federal government agencies.
1+ YOE1–3 years IT/helpdesk experience, strong troubleshooting and customer service, ticketing/reporting experience, ability to support 24/7 public safety environments, must meet FBI CJIS Security Policy requirements.
ticketing system, MFA, imaging, patching, antivirus, backup and recovery
4w
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Entry Level IT Generalist
Chicago, Illinois, United States
HybridPart Time
dbHMS
dbHMS: Engineering firm specializing in building commissioning and systems design.
Basic Windows systems knowledge, helpdesk support, hardware/software/network troubleshooting, device configuration, strong communication and organizational skills, ability to lift up to 40 lbs.
Windows
1d
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Desktop Support Specialist - Entry Level
Chicago or Chicago
$21-$24/hr OnsiteFull Time
SDI Presence
SDI Presence: Provides IT consulting and managed services to large-scale organizations.
0.5+ YOERequires 6+ months setting up workstations or interest in IT, application installation and configuration knowledge, communication and documentation skills, multitasking, analytical thinking, and ability to pass a background check.
helpdesk ticketing system
3mo
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IT Support Specialist I
Geneva, Illinois, United States
$20-$22/hr OnsiteFull Time
Northern Illinois Food Bank
Northern Illinois Food Bank: Combats hunger by distributing food to Northern Illinois communities.
1+ YOEProvide first‑level helpdesk support, troubleshoot hardware/software/connectivity, support Microsoft 365 and user accounts, perform basic Active Directory tasks; 1–2 years helpdesk experience and IT certifications or associate degree.
Microsoft 365, Office 365, Windows OS, Remote Help, Remote Desktop, Active Directory
3w
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IT Technician
Mount Prospect, Illinois, United States
$20-$22/hr OnsiteFull Time
Sumitomo Electric
Sumitomo ElectricTokyo Stock Exchange: 5802: Manufacturer of electrical wires, cables, and automotive wiring harnesses.
Provide IT helpdesk support, troubleshoot hardware/software, install and configure devices, assist on IT projects; BS in CS/IT or related preferred; strong attention to detail and multitasking.
servers, UPS, routers, switches, mobile devices
23h
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Systems Engineer I
Chicago, Illinois, United States
$100k-$115k/yr OnsiteFull Time
Lessen
Lessen: Tech-enabled property service platform for real estate management.
4+ YOEBachelor’s degree in a computer-related field or equivalent experience, Microsoft certification, 4+ years of IT experience, helpdesk experience, systems, networking, virtualization, Windows Server, Exchange, and disaster recovery expertise.
Cisco Unified Communications Solutions, Voice Over IP, Microsoft Server Operating Systems, Microsoft Exchange, Microsoft Office 365, VMware, Hyper-V, Microsoft Windows Server 2008 R2, Microsoft Windows Server 2016, Ethernet, HP, IBM, Dell, Storage Area Network, Microsoft Anti-Virus, Microsoft Anti-SPAM
16h
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Desktop Support Technician - Arlington Heights, IL
Arlington Heights, Illinois, United States
$50k-$52k/yr OnsiteFull Time
ESP Global Services
ESP Global Services: Provides global managed IT support and infrastructure services.
1+ YOERequires 1–3 years of helpdesk, desktop support, or field services experience, Windows and multi-platform support, networking knowledge, effective communication, physical equipment handling, and CompTIA or equivalent certification.
Microsoft Windows, Mac, Android, iOS, IPAD, ITIL
3mo
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IT Support Specialist I
Geneva, Illinois, United States
$20-$22/hr OnsiteFull Time
Northern Illinois Food Bank
Northern Illinois Food Bank: Distributes food and resources to individuals facing hunger.
1+ YOEAssociate degree or IT certifications; 1–2 years desktop/helpdesk experience; knowledge of Windows OS, Office 365, ticketing systems; strong customer service and remote support familiarity; basic Active Directory.
Windows OS, Office 365, Ticketing systems, Remote Help, Remote Desktop, Active Directory
3w
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IT Support Specialist
Villa Park, Illinois, United States
$60k-$65k/yr OnsiteFull Time
Rose Paving
Rose Paving: Provider of commercial parking lot management and paving services.
2+ YOE2+ years IT helpdesk/support experience; strong Windows, Office 365, Teams, printer, and basic networking troubleshooting; experience with RMM and ticketing; willingness to support Dynamics 365; strong communication and documentation skills.
SolarWinds Service Desk, Windows 10, Windows 11, Microsoft Surface, HP printers, Microsoft Teams, GoTo Resolve, Dynamics 365 Sales CRM, Microsoft Office 365, Experlogix CPQ
2mo
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IT Help Desk Tier 1
Dallas or Orlando or Doral or Denver or Chicago or Owings Mills or Arlington or Richmond or Charlotte or North Charleston or Jacksonville or Nashville or Cleveland or United States
OnsiteFull Time
DEX Imaging: Provides office imaging equipment and managed document solutions.
2+ YOEIT Helpdesk Tier 1 support; high school diploma; 2+ years experience; CompTIA A+ preferred; knowledge of Windows, Mac OS X, Google Workspace and Office 365; hardware peripherals; strong customer service.
Windows, Mac OS X, Google Workspace, Office 365, Printers, Scanners, VPN
1mo
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Tier 1 Engineer
Tinley Park, Illinois, United States
$35k-$50k/yr OnsiteFull Time
Proven IT
Proven IT: Provides managed IT, printing, and business technology solutions.
Provide first-line helpdesk support, troubleshoot hardware/software/network issues, travel to client sites (up to 50%), lift up to 50 lbs, and work in confined spaces; bachelor's degree or related experience required.
1mo
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Help Desk Technician I
Oak Brook, Illinois, United States
$32-$37/hr HybridFull Time
Willdan Group
Willdan GroupNASDAQ: WLDN: Provides professional engineering and energy efficiency consulting services.
1+ YOEHigh school diploma, 1+ years helpdesk/IT support experience, proficiency with Windows 11, MacOS, Microsoft 365, ServiceNow; familiarity with MDM (ManageEngine, JAMF, Microsoft Intune), networking basics, PowerShell, and strong communication skills.
Windows 11, MacOS, Microsoft 365, ServiceNow, ManageEngine, JAMF, Microsoft Intune, PowerShell, MDM, ITSM, ITIL, ITAM
1mo
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Monitoring Technical Support Specialist Bilingual Spanish
Aurora, Illinois, United States
OnsiteFull Time
The GEO Group
The GEO GroupNYSE: GEO: Provides correctional, detention, and community reentry services.
2+ YOEHigh school diploma or GED required; 2+ years IT support/helpdesk preferred; U.S. citizenship and residency requirements; bilingual English/Spanish; proficiency with Microsoft Word and Excel; intermediate IT troubleshooting skills; ability to pass federal background check and suitability determination.
Microsoft Word, Microsoft Excel
2w
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Jr. IT Support Technician
Chicago, Illinois, United States
$45k-$52k/yr HybridFull Time
HH Global
HH Global: A tech-enabled creative production and marketing procurement partner.
1+ YOE1-3 years IT helpdesk experience; support Windows/macOS/iOS/Android; administer Microsoft Entra ID and Microsoft InTune; familiarity with Microsoft 365, networking (TCP/IP,DNS,DHCP,VPN,Wi-Fi); strong communication and problem-solving skills.
Microsoft Entra ID, Microsoft InTune, JAMF, Microsoft 365, Windows 11, Apple macOS, iOS, Android, Active Directory, Group Policy, TCP/IP, DNS, DHCP, VPN, Wi-Fi