336 escalation jobs at 136 companies in Colorado
2w
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Global Technical Escalation Engineer
Dublin or Minnesota or Arkansas or Connecticut or Delaware or Georgia or Idaho or Indiana or Iowa or Kansas or Kentucky or Louisiana or Maine or Massachusetts or Michigan or Mississippi or Montana or Nebraska or Nevada or New Hampshire or New Mexico or North Dakota or Oklahoma or Rhode Island or South Carolina or South Dakota or Utah or Vermont or Washington or West Virginia or Wisconsin or Wyoming or District of Columbia or Ohio or Alabama or Pennsylvania or New Jersey or Oregon or Virginia or Missouri or Florida or Maryland or Tennessee or North Carolina or Texas or California or Colorado or Arizona or Hawaii or Illinois or Alaska or New York
$40-$61/hr RemoteFull Time
5+ YOEBA/BS in engineering preferred, ~5+ years field support or escalation engineering experience, strong electronics/optics/software skills, database (InterBase, MySQL) and remote support experience, international travel ~10%, fluent English.
InterBase, MySQL
3w
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Customer Escalations Engineering Technical Leader
San Francisco or Milpitas or San Jose or Chicago or Colorado or Illinois or North Carolina or Texas or Oregon or California or Idaho or Delaware
$184k-$264k/yr RemoteFull Time
8+ YOE8+ years in customer escalations/technical support; deep Meraki Dashboard and cloud-managed networking knowledge; experience leading critical incident responses, trend analysis, cross-functional collaboration, and creating support documentation.
Meraki Dashboard
1w
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Technical Escalations Engineer 2 (Agent) - US-West
Denver or San Francisco
$85k-$113k/yr HybridFull Time
Requires system-level troubleshooting across Linux, Windows, and MacOS; CLIs, APIs, YAML/JSON, Docker, Kubernetes, and scripting with Python, Go, or Bash. Mentoring and customer escalation experience are emphasized.
Linux, Windows, MacOS, CLI, APIs, YAML, JSON, Docker, Kubernetes, Python, Go, Bash, Zendesk, Jira, Confluence, Datadog
1mo
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Behavioral Health Specialist
Broomfield, Colorado, United States
$21-$32/hr OnsiteFull Time
Bachelor's in relevant field or four years' equivalent experience; BLS/CPR and de-escalation training; able to implement behavioral plans, document care, and perform crisis de-escalation.
3mo
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IT Support Specialist II
Aurora, Colorado, United States
$30-$33/hr HybridFull Time
3+ YOEProvide advanced technical support; escalate complex service desk issues; assist with system administration and IT support process improvements.
Windows Server, Windows 11, Active Directory, Intune, Entra ID, Microsoft 365, Citrix, VOIP, Mobile Device Management, MFA, VPN
1w
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Teller 98th And Grant Thornton
Thornton, Colorado, United States
$20-$26/hr OnsiteFull Time
0.5+ YOE6+ months customer-facing experience, cash-handling accuracy, strong communication, attention to detail, follow policies and escalate risks.
4w
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Scan Data Programs Manager
New Hartford or Colorado or Georgia or North Carolina or Minnesota or Pennsylvania or New York or Illinois or Texas or Florida
$90k-$110k/yr RemoteFull Time
3+ YOE3+ years program or operations experience; strong stakeholder communication; ticketing/tool experience; detail-oriented with reporting and escalation skills.
Jira, Zendesk, Salesforce, Microsoft Teams
1mo
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Service Manager
Washington or Denver
$90k-$125k/yr OnsiteFull Time
5+ YOE5+ years in service, construction, trades or related industry; leadership, scheduling, parts management, customer escalation, and strong communication and organizational skills.
1w
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Retail Sales Associate-PARK MEADOWS
Littleton, Colorado, United States
$16/hr OnsitePart Time
Retail sales experience, effective communication, adaptability, customer de-escalation skills, product knowledge, and availability for varied evening, weekend, and holiday shifts.
DailyPay, Guild, Employee Assistance Program (EAP)
1w
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Admissions RN - Nights - Sign On Bonus
Westminster, Colorado, United States
$39-$50/hr OnsiteFull Time
1+ YOEAssociate degree in nursing, active state nursing license, CPR and de-escalation/restraint certification, and at least one year of clinical or observational experience.
web-based programs
1w
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Sr Customer Success Expert II
Englewood or Austin or Montreal or Toronto
$102k-$125k/yr RemoteFull Time
5+ YOE5+ years in customer success or technical consulting in SaaS, EFB/aviation experience, strong consultative and communication skills, escalation management, and stakeholder engagement.
Jeppesen FliteDeck Pro, Ground Controls, Electronic Flight Bag (EFB)
1mo
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Director, Presales Engineering
Texas or Florida or Pittsburgh or Colorado or Illinois or Draper or Sunnyvale or Massachusetts
OnsiteFull Time
Proofpoint: Provides cybersecurity solutions for email, cloud, and data protection.
10+ YOE5+ Mgmt10+ years in presales/technical consulting, 5+ years leading technical teams; experience with escalations, AI workflows, governance, and cross-functional coordination.
Salesforce, Jira, Confluence, GitHub, Slack, Microsoft Teams, Google Workspace, Workday, CyberArk, SailPoint, vector databases, MCP servers, enterprise AI platforms
1w
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Paraeducator I: Special Education- Mild/Moderate Needs (PreK-12, McAuliffe ES) - Colorado Springs School District 11
Colorado Springs, Colorado, United States
$18-$21/hr OnsiteFull Time
High school diploma or equivalent and experience working with children with disabilities or in a related setting. Requires instructional, behavioral, documentation, communication, and de-escalation skills.
ACT-Work Keys, ETS-ParaPro
2mo
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LPN Licensed Practical Nurse
Johnstown, Colorado, United States
$24-$30/hr OnsiteFull Time
CommuniCare Health Services: Operates skilled nursing and behavioral health care facilities.
LPN license with psychiatric experience preferred; BLS; CPI/PMAB or equivalent de-escalation training; strong teamwork; 12-hour day shifts.
1w
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Security Officer
Glenwood Springs, Colorado, United States
$27/hr OnsiteFull Time
Strong communication, customer service, observation, decision-making, de-escalation, and incident-reporting abilities; dependable attendance; successful background screening required.
3w
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Asset Protection Detective, Chapel Hills - Part Time
Colorado Springs, Colorado, United States
$17-$25/hr OnsitePart Time
Use surveillance and de-escalation to prevent and investigate theft, partner with store teams and law enforcement, and perform physical duties including apprehension and first aid.
2w
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Activity Therapist - PRN
Westminster, Colorado, United States
$30-$36/hr OnsitePart Time
3+ YOEBachelor's in Therapeutic Recreation or related, 3+ years recreation in healthcare, CTRS or specialty certification or clinical licensure required, CPR and de-escalation/restraint required.
2mo
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Call Center Supervisor
Golden, Colorado, United States
$76k-$88k/yr HybridFull Time
5+ YOE5+ Mgmt5+ years supervisory call center experience; coaching, WFM, QA, KPI management, scheduling, performance monitoring, escalation handling, and strong communication skills.
Five9, HubSpot, Smartsheet, Agent Assist, AI chatbots, Excel, Google Sheets, Teams, SharePoint
2w
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Behavioral Health Associate - Night Shift
Westminster, Colorado, United States
OnsiteFull Time
High school diploma or equivalent; CPR within 30 days of hire; de-escalation and restraint training (provided); six months experience with population preferred.
1w
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Quality Control Meat Technician Lead - Days
Commerce City, Colorado, United States
$25/hr OnsiteFull Time
3+ YOEHigh school diploma, 3+ years meat/protein experience, HACCP preferred; able to perform audits, follow HACCP and sanitation, and escalate quality risks.
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