3 escalation engineer jobs at 2 companies in Agoura, CA
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Senior UC Engineer
Los Angeles, California, United States
RemoteFull Time
10+ YOE10+ years in unified communications engineering/support; Webex administration, calling, contact center, SIP trunking, Splunk, CDR analysis, incident management, and vendor escalation experience required.
Cisco Webex Calling, Webex Contact Center, Cisco Webex Control Hub, IPC Connexus, Red Sky, Microsoft Teams Meetings, Splunk, SIP Trunking, Copilot
1d
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Senior IT Support Engineer
Los Angeles, California, United States
$130k-$145k/yr OnsiteFull Time
5+ YOERequires 5+ years in IT support, endpoint management, or systems administration; 2+ years in a senior or escalation role; Microsoft Entra ID, Intune, PowerShell, Power Automate, ITSM, remote support, and multi-site experience.
Microsoft Entra ID, Intune, Microsoft 365, PowerShell, Power Automate, Microsoft Copilot, Power BI, SharePoint, OneDrive, Teams, Microsoft Remote Assist, Quick Assist, RDP, TeamViewer, Power Apps, Zapier, Make, n8n, Claude, Gemini, Confluence, Microsoft Windows
1d
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Senior IT Support Engineer
Los Angeles, California, United States
$130k-$145k/yr OnsiteFull Time
5+ YOERequires 5+ years in IT support, endpoint management, or systems administration; 2+ years in a senior or escalation role; Microsoft Entra ID, Intune, Microsoft 365, PowerShell, Power Automate, ITSM, and multi-site support experience.
Microsoft Entra ID, Intune, Microsoft 365, PowerShell, Power Automate, Microsoft Copilot, Power BI, ITIL, Microsoft Remote Assist, Quick Assist, RDP, TeamViewer, Power Apps, Zapier, Make, n8n, Claude, Gemini, SharePoint, OneDrive, Teams, Confluence, Microsoft Windows, Azure AD