2 escalation engineer jobs at 2 companies in Downey, CA
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Senior Technical Support Engineer - Industrial Networking
Brea, California, United States
$73k-$110k/yrOnsiteFull Time
Moxa: Sells industrial networking and computing hardware for automation systems.
5+ YOE5+ years networking experience with Ethernet/IP, expert Wireshark skills, CLI proficiency, bachelor\u0002s degree or equivalent experience preferred, authorization to work in the US, strong customer-facing troubleshooting and escalation management skills.
Wireshark, Linux, CLI, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Teams, Visio, PowerPoint
Atoms: Building robotics and software to automate physical world industries.
Design, configure, and maintain WAN/VPN/wireless infrastructure; enforce security and compliance (HIPAA/PCI/GDPR); use automation (Ansible/Python) to implement IaC; act as Tier 2 escalation point.