25 escalation engineer jobs at 22 companies in Flemington, NJ
2mo
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Principal Escalation Engineer
Charlotte or Jacksonville or New York City
$147k-$238k/yr RemoteFull Time
Senior escalation role requiring networking, troubleshooting, and customer management.
BGP, OSPF, Wireshark, VPNs, IPSec, SSL, TCP/IP
3w
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Network Svcs Escalation - Network Escalation Engineer
Dallas or New York
$125k/yr OnsiteFull Time
8+ YOE8+ years network support experience, CCIE or equivalent, hands-on with Cisco Meraki/ISR/Catalyst, Palo Alto, SonicWall, FortiGate, VPNs, strong communication and project experience.
Cisco Meraki, Cisco ISR, Catalyst, Palo Alto, SonicWall, FortiGate, GlobalProtect, AnyConnect
1mo
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Senior Network Escalation Engineer
Dallas or New York
$125k/yr OnsiteFull Time
8+ YOEBachelor's or equivalent preferred, 8+ years network support and project experience, expert-level certifications (CCIE preferred), hands-on experience with Cisco Meraki/ISR/Catalyst, Palo Alto, SonicWall, FortiGate; strong routing, switching, VPN, wireless, and troubleshooting skills.
Cisco Meraki, Cisco ISR, Catalyst, Palo Alto, SonicWall, FortiGate, GlobalProtect, AnyConnect
3mo
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Engineer II/III/Principal
Allentown, Pennsylvania, United States
OnsiteFull Time
ABET-accredited engineering degree required; experience range from 0–10+ years depending on level with escalating responsibility; ability to plan, design, and support transmission and distribution projects.
3d
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Senior UC Engineer
Philadelphia, Pennsylvania, United States
RemoteFull Time
10+ YOE10+ years in Unified Communications engineering or support; Webex administration, Calling, Contact Center, SIP Trunking, Splunk, CDR, incident management, and vendor escalation experience.
Cisco Webex Control Hub, Cisco Webex Calling, Cisco Webex Contact Center, IPC Connexus, SIP Trunking, Red Sky, Microsoft Teams Meetings, Splunk, Call Detail Records (CDR), Copilot
1w
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Senior System Engineer
Royersford, Pennsylvania, United States
OnsiteFull Time
5+ YOEOn-site IT engineer to support imaging center operations, manage hardware/software, handle escalations and on-call support, onboard customers, and improve processes; US citizen eligible for Public Trust required.
Microsoft Windows 10, Microsoft Windows 11, Microsoft Windows Server 2016, SQL Database, Active Directory, Kofax, PowerShell
2d
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Technical Support Engineer
Santa Ana or Plano or Boca Raton or Jersey City or United States
$41-$67/hr OnsiteFull Time
5+ YOERequires 5+ years in technical support engineering, SRE, or Tier 3 escalation; identity provider, networking, SQL, scripting, and ticketing-system experience; U.S. work authorization.
Descope, Okta, Datadog, Splunk, SQL, NetSuite, Navision, Zendesk, Jira, ServiceNow
1mo
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Detection & Response Security Engineer
New York, New York, United States
$188k-$282k/yr HybridFull Time
4+ YOE4+ years in security, SRE, or software engineering; offensive security and incident response experience; strong networks, OS, and crypto knowledge; experience finding privilege escalation and responding to incidents.
ClickHouse
3w
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Service Desk Engineer
Blue Bell, Pennsylvania, United States
$55k-$70k/yr OnsiteFull Time
8+ YOEExperience with ServiceDesk E2, ITIL, Windows, Mac, networking; ticket logging, first-level troubleshooting, SLA adherence, escalation and documentation.
ServiceDesk E2, Windows, MAC, Networking
1mo
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Foundry Support Desk Engineer
Houston or New York City or San Francisco or Seattle
$80k-$100k/yr OnsiteFull Time
2+ YOE2+ years with Foundry or similar platforms, hands-on Spark and data-pipeline troubleshooting, experience with support triage/escalation, strong written and verbal communication, and documentation skills.
Foundry, Spark, Palantir
1mo
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Technical Support Engineer, Tavily
Tel Aviv or Amsterdam or New York City or Austin or United States or Europe
$100k-$150k/yr HybridFull Time
2+ YOE2+ years technical B2B support; experience with APIs, Python, LangChain, LlamaIndex, vector DBs, n8n, logs/monitoring; strong troubleshooting, communication, and ability to escalate and work off‑hours.
APIs, Python, LangChain, LlamaIndex, vector DBs, n8n
1mo
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Sr Engineer, End-User Computing Engineering
New York, New York, United States
$150k-$200k/yr OnsiteFull Time
5+ YOE5+ years IT experience with Windows internals, enterprise application integration, Intune/Endpoint Manager, escalations, troubleshooting, scripting, and project leadership; bachelor’s degree required.
iManage Work, Litera Compare, Microsoft Office, Microsoft Intune, Endpoint Manager, Aternity, Splunk, PowerShell, VB, Azure AD
1w
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Depot Quality Assurance Engineer - Blue Bell, Pennsylvania
Blue Bell, Pennsylvania, United States
$55k-$60k/yr OnsiteFull Time
High school diploma, previous quality analysis experience, attention to detail, Good Documentation Practice, process documentation, issue escalation, and strong technical writing skills.
ServiceNow
1mo
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Principal AI-Driven Enterprise Support Engineer
Seattle or Atlanta or Hoboken or Richardson or Sandy or United States
HybridFull Time
10+ YOE10+ years supporting enterprise SaaS/CCaaS, experience leading high-severity escalations, strong executive presence, technical troubleshooting across integrations/telephony/APIs, and experience leveraging AI-enabled workflows.
NICE CXone, Genesys, Cisco, Amazon Connect, Five9, APIs
4d
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Princ Engr-Ntwk Operations
Southlake or Cary or Branchburg
$107k-$205k/yr HybridFull Time
6+ YOEBachelor's degree or 4+ years' experience; 6+ years relevant experience; Cisco, Juniper, and F5 troubleshooting; Python, Bash, C/C++, REST APIs; routing protocols, network virtualization, and 24/7 escalation rotation.
Cisco, Juniper, F5, Python, Bash, C/C++, REST APIs, MPLS, BGP, OSPF, IS-IS, SR, SDN/NFV, VCP
1mo
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Senior Manager, Technical Support Engineering - Cloud
Livingston or New York or Sunnyvale or San Francisco or Bellevue
$198k-$264k/yr OnsiteFull Time
5+ YOE5+ Mgmt5+ years leading infrastructure or data center support, Linux administration, hardware diagnostics, GPU infrastructure familiarity, incident/escalation management, ticket systems experience, and metrics-driven ops.
Linux, Jira, Zendesk, NVIDIA A100/H100s
4w
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Deployment Technician
Dallas or Buffalo or Rye Brook or Iselin or New York City or San Francisco or California or Colorado or Massachusetts or Washington or Washington
$46k-$83k/yr OnsiteFull Time
Hands-on data center technician work; follow procedures, perform rack inspections, connect cabling, assist power-up, document and escalate issues, OSHA10 and PPE required, able to work rotating 24x7 shifts and travel between sites.
Microsoft, Google, Amazon, Skillsoft
1w
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Superintendent, Elevators & Escalators (Capital Projects)
Brooklyn, New York, United States
$152k/yr OnsiteFull Time
6+ YOE3+ MgmtBachelor's in engineering or equivalent and 6 years related experience (3 years supervisory). Knowledge of elevator/escalator systems, codes, project management, contractor oversight, RMS and EAM systems.
EAM, Microsoft Office 365, Remote monitoring system (RMS)
3w
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Manager, Customer Support Engineering, Fauna
New York, New York, United States
$157k-$213k/yr OnsiteFull Time
10+ YOE5+ MgmtBachelor's in a technical field,10+ years in technical/customer support engineering,5+ years leading technical teams,experience with hardware+software+networking+cloud,managing executive escalations.
Linux, CRM
2d
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Red Team Operator
Chicago or Minnesota or Massachusetts or Maryland or Wisconsin or Washington or White Plains or Reston or Texas or South Carolina or Georgia or Florida or Pennsylvania or North Carolina or Delaware or Connecticut or Crum Lynne or California or Missouri or Boca Raton
$113k-$188k/yr RemoteFull Time
5+ YOERequires 5+ years in penetration testing and red teaming, expertise in privilege escalation, lateral movement, phishing, social engineering, reporting, and Python, Bash, or Git development.
Python, Bash, Git, OSCP, OSCE, GPEN, GWAPT, CISSP, HSA, FSA, AD&D, ESPP
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