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6 escalation engineer jobs at 5 companies in Intercourse, PA

1w
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Senior System Engineer
Royersford, Pennsylvania, United States
OnsiteFull Time
Iron Mountain
Iron MountainNYSE: IRM: Provides secure storage and information management services globally.
5+ YOEOn-site IT engineer to support imaging center operations, manage hardware/software, handle escalations and on-call support, onboard customers, and improve processes; US citizen eligible for Public Trust required.
Microsoft Windows 10, Microsoft Windows 11, Microsoft Windows Server 2016, SQL Database, Active Directory, Kofax, PowerShell
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2w
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Service Desk Engineer
Blue Bell, Pennsylvania, United States
$55k-$70k/yr OnsiteFull Time
Tata Consultancy Services
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
8+ YOEExperience with ServiceDesk E2, ITIL, Windows, Mac, networking; ticket logging, first-level troubleshooting, SLA adherence, escalation and documentation.
ServiceDesk E2, Windows, MAC, Networking
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1mo
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Physical Security Engineer
Wilmington, Delaware, United States
FieldFull Time
The Cook & Boardman Group
The Cook & Boardman Group: Distributes architectural doors and provides integrated security solutions.
2+ YOEConfigure and integrate access control and IP/analog surveillance systems; serve as escalation point and technical advisor; hold multiple VMS and access-control certifications and 2+ years physical security experience.
SQL, Windows Server
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6d
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Depot Quality Assurance Engineer - Blue Bell, Pennsylvania
Blue Bell, Pennsylvania, United States
$55k-$60k/yr OnsiteFull Time
Slipstream IT
Slipstream IT: Provides IT managed services and consulting for life sciences organizations.
High school diploma, previous quality analysis experience, attention to detail, Good Documentation Practice, process documentation, issue escalation, and strong technical writing skills.
ServiceNow
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1d
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Customer Success Manager
Santa Clara or Yocumtown or Harrisburg or Nashua
HybridFull Time
Amphenol
AmphenolNYSE: APH: Manufactures electronic and fiber optic connectors and interconnect systems.
10+ YOEBachelor's in engineering or related technical field and 10+ years in customer-facing technical roles; escalation leadership, RCA, QBRs, CRM tools, and domestic/international travel required.
Single Pane of Glass, Salesforce, Jira, Smartsheet, Microsoft Office
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Customer Success Manager
Santa Clara or Yocumtown
HybridFull Time
Amphenol
AmphenolNYSE: APH: Designs and manufactures electrical connectors and interconnect systems.
10+ YOEBachelor's in engineering or related technical field and 10+ years in customer-facing technical roles. Requires escalation leadership, root cause analysis, QBRs, CRM tools, and domestic and international travel.
Single Pane of Glass, Salesforce, Jira, Smartsheet, Microsoft Office
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