1mo
Save
Mark Applied
Hide
LAS Engineer
Suwanee or Atlanta or Boston or Canada or United States or North America
$100k-$130k/yr FieldFull Time
5+ YOEExperience supporting mission-critical electrical power systems (UPS, battery systems, static transfer switches); advanced troubleshooting, commissioning and escalation coordination; valid driver\u000blicense and ability to travel (domestic and international); technical education or equivalent experience.
Microsoft Windows, Cloud-connected service platforms, Remote diagnostic tools, Remote connectivity platforms, Manufacturer software tools, Command-line tools, EMS/SCADA
3d
Save
Mark Applied
Hide
Pagerduty Engineer
Atlanta, Georgia, United States
$90k-$120k/yr OnsiteFull Time
8+ YOE8+ years experience managing PagerDuty platform, configuring services/escalations, and integrating with ServiceNow and monitoring tools.
PagerDuty, ServiceNow, Dynatrace, SevOne, APM, webhooks
11h
Save
Mark Applied
Hide
Production Support Engineer
Atlanta, Georgia, United States
HybridFull Time
Experience troubleshooting applications, integrations, APIs, logs and automations; strong customer-service mindset; ability to document incidents and escalate; interest in growing into integration/development roles.
3w
Save
Mark Applied
Hide
Principal AI-Driven Enterprise Support Engineer
Seattle or Atlanta or Hoboken or Richardson or Sandy or United States
HybridFull Time
10+ YOE10+ years supporting enterprise SaaS/CCaaS, experience leading high-severity escalations, strong executive presence, technical troubleshooting across integrations/telephony/APIs, and experience leveraging AI-enabled workflows.
NICE CXone, Genesys, Cisco, Amazon Connect, Five9, APIs
3d
Save
Mark Applied
Hide
Sr Technical Account Manager
Omaha or Norcross
HybridFull Time
5+ YOE5+ years in technical account management or similar, experience with enterprise SaaS/cloud/payments, bachelor\u0019s in CS/Engineering/Info Systems or equivalent, strong communication and escalation management skills.
4d
Save
Mark Applied
Hide
CS Program Manager
Atlanta or Newport News
HybridFull Time
5+ YOE3+ Mgmt5+ years project management experience, 3+ years leading cross-functional teams, BS/BA in engineering, knowledge of warehouse & distribution, client relationship and escalation management; PMP/Scrum certifications desirable.