6d
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Global Technical Escalation Engineer
Dublin or Minnesota or Arkansas or Connecticut or Delaware or Georgia or Idaho or Indiana or Iowa or Kansas or Kentucky or Louisiana or Maine or Massachusetts or Michigan or Mississippi or Montana or Nebraska or Nevada or New Hampshire or New Mexico or North Dakota or Oklahoma or Rhode Island or South Carolina or South Dakota or Utah or Vermont or Washington or West Virginia or Wisconsin or Wyoming or District of Columbia or Ohio or Alabama or Pennsylvania or New Jersey or Oregon or Virginia or Missouri or Florida or Maryland or Tennessee or North Carolina or Texas or California or Colorado or Arizona or Hawaii or Illinois or Alaska or New York
$40-$61/hr RemoteFull Time
5+ YOEBA/BS in engineering preferred, ~5+ years field support or escalation engineering experience, strong electronics/optics/software skills, database (InterBase, MySQL) and remote support experience, international travel ~10%, fluent English.
InterBase, MySQL
2mo
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Staff Manufacturing Engineer
Milpitas, California, United States
$112k-$168k/yr OnsiteFull Time
10+ YOEBachelor's in engineering/physics with 10+ years in semiconductor capital equipment; strong hands-on troubleshooting; experience in sustaining engineering, manufacturing operations, and technical escalation; strong systems engineering and root cause analysis
1mo
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Sr. Network Engineer (Serviceability)
Spring or San Jose or California or Texas or North Carolina or United States
$120k-$275k/yr HybridFull Time
Bachelor's in EE/Networking or related; significant advanced networking and escalation engineering experience; deep hands-on knowledge of Juniper/HPE platforms; ability to analyze support-case data and influence product and engineering decisions.
ACX Series Routers, EX Series, MX Series, PTX Series, QFX Series, SRX Firewalls, SASE/SSE, Session Smart Router, SD-WAN, Apstra, Junos, Junos EVO, Mist, Jira, Confluence
1mo
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Sr. Network Engineer (Serviceability)
Spring or San Jose or California or Texas or North Carolina
$120k-$275k/yr RemoteFull Time
Bachelor's in a technical field; significant advanced networking and escalation engineering experience; deep Juniper/HPE networking knowledge; ability to analyze support data and drive serviceability improvements.
Apstra, Junos, Junos EVO, Mist, AIOps, Jira, Confluence
1w
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Product Engineer
Milpitas, California, United States
$118k-$200k/yr OnsiteFull Time
5+ YOEDesign and optimize product serviceability, reduce cost-of-service, support product lifecycle from NPI to obsolescence, and provide technical escalation and training; doctorate/master's/bachelor's with corresponding experience required.
Merlin, Solution Point
6d
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Global Product Support Engineer 4
Fremont, California, United States
$104k-$231k/yr OnsiteFull Time
8+ YOEBS/AS in Electrical or Mechanical Engineering (Bachelor's preferred), typically 8+ years semiconductor equipment experience, field service and customer support experience, ability to lead escalations and technical investigations, travel ~50% annually.
3w
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Product Support Engineer 3
Oregon or Arizona or Fremont
OnsiteFull Time
5+ YOEExperience with etch tools (e.g., 2300e, Sense.i), ability to travel up to 30% domestic/international, read electrical/mechanical schematics, use data analysis and office software, and provide escalation support.
Control Works, IOC, SIOC, EIOC, Tool Platform SW Package, data analysis tools, word processing, spreadsheet, presentation software
1w
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Global Product Support Engineer 4
Fremont, California, United States
$104k-$231k/yr OnsiteFull Time
8+ YOEBS/AS in EE/ME preferred, typically 8+ years semiconductor equipment and field support experience, strong troubleshooting, escalation, customer-facing and technical leadership skills.
3w
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Customer Reliability Engineer, Hypershield (remote)
San Jose or North Dakota or Montana or Maine or Ohio or Nebraska or Louisiana or Texas or Nevada or Hawaii or Georgia or Mississippi or Connecticut or Colorado or Wyoming or Wisconsin or West Virginia or Maryland or California or Vermont or New York or New Jersey or Arkansas or South Dakota or Pennsylvania or Michigan or Indiana or Idaho or Arizona or New Mexico or New Hampshire or Kentucky or Alabama or South Carolina or Illinois or Missouri or Massachusetts or Iowa or Tennessee or North Carolina or Minnesota or Kansas or Alaska or Rhode Island or Delaware or Washington or Virginia or Utah or Oregon or Florida or Oklahoma
$158k-$201k/yr RemoteFull Time
8+ YOEExperience troubleshooting enterprise network and data-center incidents, deep Nexus/NX-OS and Linux/Kubernetes knowledge, customer-facing escalation experience, bachelor's+8 years or equivalent, strong communication skills.
Cisco Nexus, NX-OS, Linux, Kubernetes, Helm, NetFlow/IPFIX, vSphere, NX-API, NETCONF/RESTCONF, gNMI, Ansible, Cisco Nexus Dashboard
1w
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Customer Escalations Engineering Technical Leader
San Francisco or Milpitas or San Jose or Chicago or Colorado or Illinois or North Carolina or Texas or Oregon or California or Idaho or Delaware
$184k-$264k/yr RemoteFull Time
8+ YOE8+ years in customer escalations/technical support; deep Meraki Dashboard and cloud-managed networking knowledge; experience leading critical incident responses, trend analysis, cross-functional collaboration, and creating support documentation.
Meraki Dashboard
1mo
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Information Technology (IT) Infrastructure Engineer I,II, Senior
Turlock, California, United States
$8k-$14k/mo OnsiteFull Time
0+ YOEDesign, configure, implement, support and administer datacenter and IT infrastructure including servers, networking, virtualization, storage, security, cloud services, and databases; provide escalation support and 24/7 coverage as assigned.
VMware, Oracle Linux Virtualization Manager (OLVM), Cisco Unified Computing System (UCS), Cisco, Application Centric Infrastructure (ACI), Palo Alto Networks, SAN, Fiber Channel, Microsoft 365, Microsoft Teams Phone System, Amazon Web Services (AWS), Oracle Database, Oracle Fusion Middleware, Microsoft SQL Server, Windows, Linux, Intrusion Prevention Systems (IPS), VPNs, NERC-CIP, EIGRP, OSPF, MPLS, BGP
1mo
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Senior Technical Lead, New Product Development, SiC & Si Power Discretes/Modules
Scottsdale or San Jose
OnsiteFull Time
10+ YOEMaster's/PhD in EE/Materials/Physics, 10+ years in power semiconductor product development (SiC/Si MOSFET preferred), deep device and packaging expertise, proven cross-functional leadership, escalation and executive communication skills.
1mo
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Senior Manager, Software Engineering
Santa Clara or San Francisco or San Jose
$185k-$298k/yr OnsiteFull Time
15+ YOEB.S. or M.S. in CS/Engineering, 15+ years in software and networking with strong network security focus, proven engineering leadership, hands-on C/C++/Go on Unix, experience managing escalations; VPN and cloud/Kubernetes familiarity preferred.
C, C++, Go, Unix, Kubernetes
2w
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Director, Global Personalized Support
San Jose or Durham or Mexico City or Bengaluru or Pune or Hoofddorp or Belgrade or Barcelona or Singapore or Sydney or Tokyo
$201k-$402k/yr HybridFull Time
15+ YOE5+ Mgmt15+ years in high-tech service delivery with 5+ years leading multi-layered global teams; bachelor's in CS/IT/Engineering required, master’s preferred; strong escalation, strategic, and cross-functional leadership skills.