2 escalation engineer jobs at 2 companies in Marengo, IL
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L2 Desktop Support Engineer
Aurora, Illinois, United States
$55k-$65k/yrFieldFull Time
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
6+ YOEProvide L2 desktop support using ServiceNow; troubleshoot hardware/software, OS, LAN/WAN, install peripherals, manage inventory, escalate to vendors, travel to sites, work after hours and weekends.
The Hiller Companies: Provides integrated fire protection and medical imaging technology solutions.
Proven technical leadership experience managing field service engineers, troubleshooting complex X-ray systems, improving service operations, and traveling nationally for installations and escalations.