2mo
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Principal Escalation Engineer
Charlotte or Jacksonville or New York City
$147k-$238k/yr RemoteFull Time
Senior escalation role requiring networking, troubleshooting, and customer management.
BGP, OSPF, Wireshark, VPNs, IPSec, SSL, TCP/IP
2w
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Senior Network Escalation Engineer
Dallas or New York
$125k/yr OnsiteFull Time
8+ YOEBachelor's or equivalent preferred, 8+ years network support and project experience, expert-level certifications (CCIE preferred), hands-on experience with Cisco Meraki/ISR/Catalyst, Palo Alto, SonicWall, FortiGate; strong routing, switching, VPN, wireless, and troubleshooting skills.
Cisco Meraki, Cisco ISR, Catalyst, Palo Alto, SonicWall, FortiGate, GlobalProtect, AnyConnect
2mo
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Assistant Electrical Engineer (Represented)
Brooklyn, New York, United States
$76k/yr OnsiteFull Time
1+ YOEElectrical engineering degree with experience; knowledge of elevator/escalator systems and codes; strong analytical and communication skills.
2mo
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Senior Cloud Engineer (AWS / Azure / GCP) - VP
New York or United States
$150k-$210k/yr OnsiteFull Time
10+ YOE10+ years in cloud engineering/SRE with production ownership; strong AWS/Azure; Terraform; Kubernetes; SRE practices; Linux scripting; security fundamentals; able to lead escalations.
Terraform, Kubernetes, AWS, Azure, GCP, Helm, Kustomize, GitHub Actions, OpenTelemetry, Prometheus, CloudWatch, Azure Monitor
3mo
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Vertical Transportation Engineer
New York, New York, United States
$104k-$181k/yr OnsiteFull Time
7+ YOE7-10+ years elevator/escalator experience; PE license; bachelor’s degree; strong VT design, coordination, and client-facing skills; BIM/CAD experience; ability to lead and review submittals.
BIM, CAD, Scheduling software, PDF
2w
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Technical Escalations Engineer 2 (Logs) - US-East
Boston or New York City
$85k-$124k/yr HybridFull Time
Deep log troubleshooting experience (parsing, ingestion, pipelines), mentoring/supporting engineers, partnering with Engineering/Product, and strong customer-facing communication.
GROK, JSON, Zendesk, Jira, Confluence
3d
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Senior Support Engineer
New York, New York, United States
HybridFull Time
4+ YOE4+ years in B2B SaaS technical support or solutions engineering; escalation experience, networking and web technologies knowledge, API and integration troubleshooting, cross-functional collaboration, mentoring, and strong communication.
Postman, cURL, Python, AWS, GCP, Azure, browser developer tools
2w
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Detection & Response Security Engineer
New York, New York, United States
$188k-$282k/yr HybridFull Time
4+ YOE4+ years in security, SRE, or software engineering; offensive security and incident response experience; strong networks, OS, and crypto knowledge; experience finding privilege escalation and responding to incidents.
ClickHouse
3d
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Senior Desktop Support Engineer
New York City, New York, United States
$78k-$88k/yr OnsiteFull Time
8+ YOE8+ years deskside support experience including hardware/software troubleshooting, ticket escalation, networking, VPN, AV/Webex, vendor coordination, and on-site installations.
Windows, Mac, VPN, Webex, iLO, RDP
2w
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Foundry Support Desk Engineer
Houston or New York City or San Francisco or Seattle
$80k-$100k/yr OnsiteFull Time
2+ YOE2+ years with Foundry or similar platforms, hands-on Spark and data-pipeline troubleshooting, experience with support triage/escalation, strong written and verbal communication, and documentation skills.
Foundry, Spark, Palantir
3w
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Technical Support Engineer, Tavily
Tel Aviv or Amsterdam or New York City or Austin or United States or Europe
$100k-$150k/yr HybridFull Time
2+ YOE2+ years technical B2B support; experience with APIs, Python, LangChain, LlamaIndex, vector DBs, n8n, logs/monitoring; strong troubleshooting, communication, and ability to escalate and work off‑hours.
APIs, Python, LangChain, LlamaIndex, vector DBs, n8n
4w
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Payroll Technical Support Engineer
New York City or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$103k-$129k/yr HybridFull Time
4+ YOE4+ years technical support for payroll/HRIS/HR SaaS; strong payroll systems and data flow knowledge; experience with APIs, integrations, webhooks; familiarity with SQL; root cause analysis and enterprise escalation experience.
APIs, webhooks, SQL, HTML/CSS, HRIS, Bob
4w
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Payroll Technical Support Engineer
New York City or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Minnesota or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$103k-$129k/yr HybridFull Time
4+ YOE4+ years technical support experience with payroll/HRIS/HR SaaS; strong payroll systems and data flow knowledge; troubleshooting, root-cause analysis, enterprise escalation experience; familiarity with APIs, webhooks, and SQL.
APIs, webhooks, SQL, Bob, HTML, CSS
2w
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Sr Engineer, End-User Computing Engineering
New York, New York, United States
$150k-$200k/yr OnsiteFull Time
5+ YOE5+ years IT experience with Windows internals, enterprise application integration, Intune/Endpoint Manager, escalations, troubleshooting, scripting, and project leadership; bachelor’s degree required.
iManage Work, Litera Compare, Microsoft Office, Microsoft Intune, Endpoint Manager, Aternity, Splunk, PowerShell, VB, Azure AD
2w
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Principal AI-Driven Enterprise Support Engineer
Seattle or Atlanta or Hoboken or Richardson or Sandy or United States
HybridFull Time
10+ YOE10+ years supporting enterprise SaaS/CCaaS, experience leading high-severity escalations, strong executive presence, technical troubleshooting across integrations/telephony/APIs, and experience leveraging AI-enabled workflows.
NICE CXone, Genesys, Cisco, Amazon Connect, Five9, APIs
2mo
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Advanced Technical Support Group Engineer- Remote
Rockleigh or Plano
$77k-$110k/yr RemoteFull Time
6+ YOEHandle escalated technical support; remote and onsite assistance; strong AV, software, and project management skills; Crestron tools experience; excellent communication.
Microsoft Windows, MacOS, MS 365 (Excel, Word, PowerPoint); Teams
1w
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Deployment Technician
Dallas or Buffalo or Rye Brook or Iselin or New York City or San Francisco or California or Colorado or Massachusetts or Washington or Washington
$46k-$83k/yr OnsiteFull Time
Hands-on data center technician work; follow procedures, perform rack inspections, connect cabling, assist power-up, document and escalate issues, OSHA10 and PPE required, able to work rotating 24x7 shifts and travel between sites.
Microsoft, Google, Amazon, Skillsoft
3d
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Manager, Customer Support Engineering, Fauna
New York, New York, United States
$157k-$213k/yr OnsiteFull Time
10+ YOE5+ MgmtBachelor's in a technical field,10+ years in technical/customer support engineering,5+ years leading technical teams,experience with hardware+software+networking+cloud,managing executive escalations.
Linux, CRM
1w
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Capacity Delivery Program Lead
Austin or New York City or San Francisco or Seattle
$186k-$220k/yr OnsiteFull Time
Proven delivery of large capital or infrastructure programs across engineering, procurement, and construction; strong program scheduling, risk management, and escalation skills; experience with multi-site portfolios.
P6
2mo
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Vice President, Technical Account Manager
New York, New York, United States
OnsiteFull Time
Experience in TAM or solutions engineering; strong knowledge of FX/trading workflows; ability to manage escalations; excellent communication; API/FIX experience; upsell and cross-functional coordination.
FIX protocol, APIs
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