5 escalation engineer jobs at 4 companies in Rossmoor, CA
1mo
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Senior Technical Support Engineer - Industrial Networking
Brea, California, United States
$73k-$110k/yr OnsiteFull Time
5+ YOE5+ years networking experience with Ethernet/IP, expert Wireshark skills, CLI proficiency, bachelor\u0002s degree or equivalent experience preferred, authorization to work in the US, strong customer-facing troubleshooting and escalation management skills.
Wireshark, Linux, CLI, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Teams, Visio, PowerPoint
3d
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Senior UC Engineer
Los Angeles, California, United States
RemoteFull Time
10+ YOE10+ years in unified communications engineering/support; Webex administration, calling, contact center, SIP trunking, Splunk, CDR analysis, incident management, and vendor escalation experience required.
Cisco Webex Calling, Webex Contact Center, Cisco Webex Control Hub, IPC Connexus, Red Sky, Microsoft Teams Meetings, Splunk, SIP Trunking, Copilot
1d
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Technical Support Engineer
Santa Ana or Plano or Boca Raton or Jersey City or United States
$41-$67/hr OnsiteFull Time
5+ YOERequires 5+ years in technical support engineering, SRE, or Tier 3 escalation; identity provider, networking, SQL, scripting, and ticketing-system experience; U.S. work authorization.
Descope, Okta, Datadog, Splunk, SQL, NetSuite, Navision, Zendesk, Jira, ServiceNow
1d
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Senior IT Support Engineer
Los Angeles, California, United States
$130k-$145k/yr OnsiteFull Time
5+ YOERequires 5+ years in IT support, endpoint management, or systems administration; 2+ years in a senior or escalation role; Microsoft Entra ID, Intune, PowerShell, Power Automate, ITSM, remote support, and multi-site experience.
Microsoft Entra ID, Intune, Microsoft 365, PowerShell, Power Automate, Microsoft Copilot, Power BI, SharePoint, OneDrive, Teams, Microsoft Remote Assist, Quick Assist, RDP, TeamViewer, Power Apps, Zapier, Make, n8n, Claude, Gemini, Confluence, Microsoft Windows
1d
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Senior IT Support Engineer
Los Angeles, California, United States
$130k-$145k/yr OnsiteFull Time
5+ YOERequires 5+ years in IT support, endpoint management, or systems administration; 2+ years in a senior or escalation role; Microsoft Entra ID, Intune, Microsoft 365, PowerShell, Power Automate, ITSM, and multi-site support experience.
Microsoft Entra ID, Intune, Microsoft 365, PowerShell, Power Automate, Microsoft Copilot, Power BI, ITIL, Microsoft Remote Assist, Quick Assist, RDP, TeamViewer, Power Apps, Zapier, Make, n8n, Claude, Gemini, SharePoint, OneDrive, Teams, Confluence, Microsoft Windows, Azure AD