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2 escalation engineer jobs at 2 companies in Sycamore, IL

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L2 Desktop Support Engineer
Aurora, Illinois, United States
$55k-$65k/yr FieldFull Time
Tata Consultancy Services
Tata Consultancy ServicesBSE: 532540: Global leader in IT services, consulting, and business solutions.
6+ YOEProvide L2 desktop support using ServiceNow; troubleshoot hardware/software, OS, LAN/WAN, install peripherals, manage inventory, escalate to vendors, travel to sites, work after hours and weekends.
ServiceNow, LAN, WAN
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Senior Field Service Manager
Bloomingdale, Illinois, United States
$95k-$125k/yr FieldFull Time
Del Medical
Del Medical: Privately held U.S. medical imaging manufacturer and distributor serving hospitals, imaging centers, clinics, and authorized dealers.
Proven technical leadership experience managing field service engineers, troubleshooting complex X-ray systems, improving service operations, and traveling nationally for installations and escalations.
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