8 escalation engineer jobs at 3 companies in Warren, OR
3d
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TPS Engineer
Portland, Oregon, United States
$140k-$193k/yr OnsiteFull Time
Technical expert leading complex hardware and software customer escalations, failure analysis, new product introductions, site support, taskforces, program execution, and technical documentation.
Hardware, Software, MTBF, MTBI, ECO, GPS, CENs, BKMs
3d
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TPS Engineer
Portland, Oregon, United States
$140k-$193k/yr OnsiteFull Time
Technical expert responsible for complex semiconductor equipment hardware and software performance, failure analysis, customer escalations, new product introductions, site leadership, and cross-functional program execution.
1w
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Product Support Engineer 3
Tualatin, Oregon, United States
HybridFull Time
5+ YOERequires 5+ years of related experience with a bachelor's degree, 3+ with a master's, or equivalent. Requires troubleshooting electro-mechanical systems, data analysis, customer support, escalation management, and international travel availability.
computer systems, software, networked systems, wireless systems, data analysis tools, word processing, spreadsheets, presentation software, instant messaging, text, email
1mo
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Technical Product Support (TPS) Engineer III - (E3)
Hillsboro, Oregon, United States
$96k-$132k/yr OnsiteFull Time
Provide advanced hardware/software product support, lead failure analysis, support new product introductions and customer escalations, deliver training and technical documentation; 50% travel and relocation eligible.
1mo
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Technical Product Support (TPS) Engineer III - (E3)
Hillsboro, Oregon, United States
$96k-$132k/yr OnsiteFull Time
Provides third-level hardware/software escalation, supports new product introductions and alpha/beta site deployments, drives failure analysis and ECOs, and supports customer installations; role requires frequent travel (50%).
2w
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Technical Product Support (TPS) Engineer V - (E5)
Santa Clara or Chandler or Portland
$140k-$193k/yr OnsiteFull Time
10+ YOERequires 10+ years of semiconductor equipment experience, advanced DDP and chamber knowledge, escalation leadership, cross-functional project management, troubleshooting, data analysis, and RCCA, 8D, DOE, Fishbone, and Fault Tree Analysis.
DDP, RCCA, 8D, DOE, Fishbone, Fault Tree Analysis
2w
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Technical Product Support (TPS) Engineer V - (E5)
Santa Clara or Chandler or Portland
$140k-$193k/yr OnsiteFull Time
10+ YOERequires 10+ years of semiconductor equipment experience, DDP and chamber expertise, escalation leadership, cross-functional project management, advanced troubleshooting, data analysis, and RCCA, 8D, DOE, Fishbone, and Fault Tree Analysis.
DDP, RF Systems, Gas Delivery Systems, Vacuum Systems, Thermal Systems, Feature Files, RCCA, 8D, DOE, Fishbone, Fault Tree Analysis, CRM, BKM, Knowledge Articles, Troubleshooting Guides, PM Procedures, Known Issue Databases (KIB), PSER, CEN
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On-Site MSP Escalations Engineer
Beaverton or Phoenix
OnsiteFull Time
7+ YOERequires 5+ years of MSP and 7+ years of IT experience, an associate or bachelor's degree, listed networking and technical certifications, and hands-on support experience with Windows and Microsoft applications.
Microsoft Windows 7, Microsoft Windows 8, Microsoft applications, IT Glue