2w
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Escalation Engineer (Ref#IM0426)
Chicago, Illinois, United States
HybridFull Time
Bachelor's degree in CS or related; experience/coursework in advanced troubleshooting, debugging, deployment, incident management; backend C#, .NET Core/MVC, Python; frontend React, JavaScript; SQL Server/T-SQL/JSON; Azure/AWS; Docker/Kubernetes; API design (RESTful, Webhooks).
C#, .NET Core/MVC, Python, React, JavaScript, SQL Server, T-SQL, JSON, Azure, AWS, Docker, Kubernetes, RESTful, Webhooks
2w
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Customer Reliability Engineer
Chicago, Illinois, United States
$103k-$159k/yr HybridFull Time
3+ YOE3+ years in technical escalation/Support/CRE/SRE roles; incident response for P1/P2; experience with distributed cloud services; SQL, Python, Bash/Shell, PowerShell, REST APIs; AKS/Azure services; Splunk, Grafana, Kibana, Prometheus; strong communication and troubleshooting.
SQL, Python, Bash/Shell, PowerShell, REST APIs, Azure Kubernetes Service (AKS), Azure services, Splunk, Grafana, Kibana, Prometheus
3w
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Application Support Engineer (US)
Chicago, Illinois, United States
$70k-$110k/yr RemoteFull Time
5+ YOE5+ years supporting mission-critical production applications; Linux experience; Bash/Python scripting; SQL; incident management and SLA-driven escalation; willingness to occasionally work nights/weekends.
Linux, Bash, Python, SQL, Grafana, Zabbix, Splunk, Logic Monitor, Kafka, AMQ, Tomcat, AWS, EC2, CloudWatch, S3, FIX, SFTP, Slack, Microsoft Teams
1mo
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IT Support Engineer - Tier 2 Escalations Engineer
Chicago, Illinois, United States
$68k-$80k/yr HybridFull Time
3+ YOE3+ years IT infrastructure support (3-4 preferred), 2+ years MSP experience, advanced networking (VLANs, routing, firewalls), experience with Windows Server/Active Directory/Office 365, network diagnostics (Wireshark), RMM/PSA (ConnectWise preferred), valid driver license and vehicle.
Wireshark, ConnectWise, Microsoft Windows Server, Microsoft Active Directory, Microsoft Office 365, Auvik, PRTX, AWS VPC, Azure, SonicWall, Fortinet, Meraki
1mo
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Global Escalations Applications Specialist - Laser
Wood Dale, Illinois, United States
$71k-$125k/yr HybridFull Time
4+ YOEBachelor's in engineering or related field; 4+ years in laser marking or industrial equipment service/support; experience with customer-facing escalations; strong data interpretation and cross-functional collaboration; valid U.S. passport.
1mo
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Director of Engineering - Hosting
United States or San Francisco or Chicago
$216k-$270k/yr RemoteFull Time
12+ YOE3+ Mgmt12+ years engineering experience with 3+ years managing managers; deep distributed-systems and cloud infrastructure expertise; experience with GCP/AWS/Azure, Kubernetes, databases, on-call operations, customer escalations, and executive communication.
GCP, AWS, Azure, Kubernetes, Nginx, MySQL, Redis, Memcached, PostgreSQL, Elasticsearch, PHP, Node.js, Go, Python, CDN, LLM
1mo
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Technical Account Manager I, Google Cloud Consulting
Chicago or Austin
$114k-$164k/yr OnsiteFull Time
5+ YOEBachelor's in CS/Engineering or equivalent; 5+ years in customer-facing roles driving technical implementations; experience with cloud operations, technical support, and escalation management; strong communication and problem-solving skills.
Google Cloud
1mo
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Quality Director, EII
Chicago or Mexico
OnsiteFull Time
10+ MgmtBachelor in engineering, 10+ years progressive multi-site quality leadership in manufacturing; experience with QMS, APQP, PPAP, FMEA, SPC, MSA, CAPA; strong stakeholder, customer escalation, and bilingual English/Spanish communication.
Quality Management System (QMS), APQP, PPAP, FMEA, SPC, MSA, CAPA, Lean, Six Sigma, IATF 16949, ISO 9001, PPM, COPQ, NPI
1mo
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Installation Supervisor Training Specialist
United States or Allen or Cincinnati or Chicago or Las Vegas or Denver or Orlando or Charlotte or Dallas or Cleveland or San Antonio or Jacksonville or San Diego or Houston or Seattle or New York or Lisle or Austin or Tampa
$139k-$182k/yr RemoteFull Time
7+ YOE7+ years managing or developing operational leaders in elevator/escalator installation or modernization; bachelor’s in business/engineering/operations or 7 years equivalent; experience delivering training preferred; safety/regulatory knowledge; ability to analyze operational and financial data; willingness to travel up to 75%+.