2 escalation engineer jobs at 2 companies in Willowbrook, CA
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Senior Technical Support Engineer - Industrial Networking
Brea, California, United States
$73k-$110k/yr OnsiteFull Time
5+ YOE5+ years networking experience with Ethernet/IP, expert Wireshark skills, CLI proficiency, bachelor\u0002s degree or equivalent experience preferred, authorization to work in the US, strong customer-facing troubleshooting and escalation management skills.
Wireshark, Linux, CLI, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Teams, Visio, PowerPoint
18h
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Senior UC Engineer
Los Angeles, California, United States
RemoteFull Time
10+ YOE10+ years in unified communications engineering/support; Webex administration, calling, contact center, SIP trunking, Splunk, CDR analysis, incident management, and vendor escalation experience required.
Cisco Webex Calling, Webex Contact Center, Cisco Webex Control Hub, IPC Connexus, Red Sky, Microsoft Teams Meetings, Splunk, SIP Trunking, Copilot