11 escalation engineer jobs at 10 companies in Yardley, PA
3mo
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Engineer II/III/Principal
Allentown, Pennsylvania, United States
OnsiteFull Time
ABET-accredited engineering degree required; experience range from 0–10+ years depending on level with escalating responsibility; ability to plan, design, and support transmission and distribution projects.
3d
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Senior UC Engineer
Philadelphia, Pennsylvania, United States
RemoteFull Time
10+ YOE10+ years in Unified Communications engineering or support; Webex administration, Calling, Contact Center, SIP Trunking, Splunk, CDR, incident management, and vendor escalation experience.
Cisco Webex Control Hub, Cisco Webex Calling, Cisco Webex Contact Center, IPC Connexus, SIP Trunking, Red Sky, Microsoft Teams Meetings, Splunk, Call Detail Records (CDR), Copilot
1w
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Senior System Engineer
Royersford, Pennsylvania, United States
OnsiteFull Time
5+ YOEOn-site IT engineer to support imaging center operations, manage hardware/software, handle escalations and on-call support, onboard customers, and improve processes; US citizen eligible for Public Trust required.
Microsoft Windows 10, Microsoft Windows 11, Microsoft Windows Server 2016, SQL Database, Active Directory, Kofax, PowerShell
3w
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Service Desk Engineer
Blue Bell, Pennsylvania, United States
$55k-$70k/yr OnsiteFull Time
8+ YOEExperience with ServiceDesk E2, ITIL, Windows, Mac, networking; ticket logging, first-level troubleshooting, SLA adherence, escalation and documentation.
ServiceDesk E2, Windows, MAC, Networking
1mo
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Databricks Data Operation Engineer
Philadelphia, Pennsylvania, United States
OnsiteFull Time
Strong hands-on operational knowledge of Databricks and Azure Data Factory, platform incident escalation, monitoring/observability, ITSM, and runbook/SOP development; bachelor\u0002s degree or equivalent.
Databricks, Azure Data Factory (ADF), Splunk, Azure Monitor, Log Analytics, App Insights, Ivanti, Tidal, Entra ID, RBAC, ADLS, Azure Key Vault
1w
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Depot Quality Assurance Engineer - Blue Bell, Pennsylvania
Blue Bell, Pennsylvania, United States
$55k-$60k/yr OnsiteFull Time
High school diploma, previous quality analysis experience, attention to detail, Good Documentation Practice, process documentation, issue escalation, and strong technical writing skills.
ServiceNow
3d
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Princ Engr-Ntwk Operations
Southlake or Cary or Branchburg
$107k-$205k/yr HybridFull Time
6+ YOEBachelor's degree or 4+ years' experience; 6+ years relevant experience; Cisco, Juniper, and F5 troubleshooting; Python, Bash, C/C++, REST APIs; routing protocols, network virtualization, and 24/7 escalation rotation.
Cisco, Juniper, F5, Python, Bash, C/C++, REST APIs, MPLS, BGP, OSPF, IS-IS, SR, SDN/NFV, VCP
1mo
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Senior Manager, Technical Support Engineering - Cloud
Livingston or New York or Sunnyvale or San Francisco or Bellevue
$198k-$264k/yr OnsiteFull Time
5+ YOE5+ Mgmt5+ years leading infrastructure or data center support, Linux administration, hardware diagnostics, GPU infrastructure familiarity, incident/escalation management, ticket systems experience, and metrics-driven ops.
Linux, Jira, Zendesk, NVIDIA A100/H100s
3w
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Deployment Technician
Dallas or Buffalo or Rye Brook or Iselin or New York City or San Francisco or California or Colorado or Massachusetts or Washington or Washington
$46k-$83k/yr OnsiteFull Time
Hands-on data center technician work; follow procedures, perform rack inspections, connect cabling, assist power-up, document and escalate issues, OSHA10 and PPE required, able to work rotating 24x7 shifts and travel between sites.
Microsoft, Google, Amazon, Skillsoft
1d
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Red Team Operator
Chicago or Minnesota or Massachusetts or Maryland or Wisconsin or Washington or White Plains or Reston or Texas or South Carolina or Georgia or Florida or Pennsylvania or North Carolina or Delaware or Connecticut or Crum Lynne or California or Missouri or Boca Raton
$113k-$188k/yr RemoteFull Time
5+ YOERequires 5+ years in penetration testing and red teaming, expertise in privilege escalation, lateral movement, phishing, social engineering, reporting, and Python, Bash, or Git development.
Python, Bash, Git, OSCP, OSCE, GPEN, GWAPT, CISSP, HSA, FSA, AD&D, ESPP
1d
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Red Team Operator
Chicago or Massachusetts or Maryland or Wisconsin or Washington or White Plains or Reston or Texas or Georgia or South Carolina or Florida or North Carolina or Delaware or Connecticut or Crum Lynne or Colorado or California or Missouri or Boca Raton
$113k-$188k/yr RemoteFull Time
5+ YOERequires 5+ years conducting penetration tests and red team operations, expertise in privilege escalation, lateral movement, phishing, social engineering, reporting, and Python, Bash, or Git development.
Python, Bash, Git, OSCP, OSCE, GPEN, GWAPT, CISSP, HSA, FSA, 401(k), Employee Stock Purchase Plan (ESPP)