91 escalation manager jobs at 50 companies in Anthem, AZ
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Escalation Manager
Tempe, Arizona, United States
$159k-$196k/yr HybridFull Time
Experience in high-pressure operational environments, real-time critical thinking and de-escalation, strong verbal/written communication, leadership in incident response, and willingness to work rotating shifts including nights/weekends.
1mo
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Parts Manager
Phoenix, Arizona, United States
OnsiteFull Time
5+ YOE2+ Mgmt5+ years in parts/warehouse/operations, 2+ years people leadership, P&L and inventory management, ERP experience, customer escalation handling, strong communication and problem-solving skills.
ERP
2d
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Manager, Customer Experience Specialist
Tempe, Arizona, United States
HybridFull Time
Requires management experience with direct reports, customer service leadership, coaching, performance management, staffing, escalation handling, and cross-functional operational improvement.
2mo
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Manager III (M3), Customer Engineer
Guanyin or Hsinchu or Hukou or Kaohsiung or Linkou or Taichung or Tainan or Toufen or Phoenix or Taiwan
$88k-$121k/yr OnsiteFull Time
Experience managing and coaching customer engineers, account and installation planning, escalation management, and interfacing with product divisions; travel ~10% and relocation eligible.
1mo
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Assistant Store Manager
Chandler, Arizona, United States
$50k-$52k/yr OnsiteFull Time
3+ YOE3+ years retail management experience, ability to drive sales and KPIs, recruit/train staff, manage store operations, handle guest escalations, and work flexible schedules including nights/weekends/holidays.
3mo
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Client Service Manager, West
Scottsdale, Arizona, United States
$48k-$72k/yr OnsiteFull Time
4+ YOE4+ years in customer service or benefits administration; healthcare/Medicare experience; strong communication; MS Office; able to manage escalations; databases/files experience.
Microsoft Word, Microsoft Excel
1w
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Milieu Manager
Chandler, Arizona, United States
OnsiteFull Time
5+ YOEBachelor's degree in human services, 5+ years in behavioral health, and supervisory experience required. CPR and de-escalation/restraint certification required; first aid may be required.
1w
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Milieu Manager
Mesa, Arizona, United States
OnsiteFull Time
5+ YOE1+ MgmtBachelor’s degree in behavioral health or related field, 5+ years in behavioral health, and 1+ year of supervisory experience. Requires psychiatric knowledge, crisis intervention, CPR, and de-escalation training.
electronic health records
4d
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High Needs Case Manager
Chandler, Arizona, United States
OnsiteFull Time
4+ YOEHigh school diploma/GED plus four years of behavioral health education or experience; case management preferred. Requires CPR/First Aid, crisis de-escalation training, driver's license, transportation, and fingerprint clearance.
2mo
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Manufacturing Manager
Coolidge or Phoenix or Mesa
$130k-$150k/yr OnsiteFull Time
10+ YOEBachelor's degree required (business or engineering preferred), MBA preferred; 10+ years manufacturing experience with escalating responsibility; strong leadership, continuous improvement, project delivery, Excel proficiency, blueprint reading, and team development skills.
Microsoft Excel, Microsoft Office
2w
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Retail Assistant Store Manager-Verrado Marketplace
Buckeye, Arizona, United States
$20-$25/hr OnsiteFull Time
Prior management experience, preferably in retail, with proven sales, customer experience, and operational results. Requires communication, coaching, adaptability, de-escalation, and flexible availability.
DailyPay, Employee Assistance Program (EAP), Care.com, Guild
1mo
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6783 - Assistant Store Manager PT
Phoenix, Arizona, United States
$17-$18/hr OnsitePart Time
Lead store operations and staff to achieve sales and KPI targets, resolve customer escalations, train associates, manage inventory and cash, and perform physical tasks (lifting up to 50 lbs).
MPOS, Lids Custom, Point-of-Sale
1mo
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Manager III, Sales Service Delivery
Tempe, Arizona, United States
OnsiteFull Time
1+ YOE1+ year call center or sales management experience; ability to coach and mentor associates, manage performance metrics, handle escalations, and interpret data for reporting; must be able to work onsite in Tempe, AZ.
3d
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Manager, Global Business Operations
Phoenix, Arizona, United States
$110k-$150k/yr OnsiteFull Time
8+ YOEBachelor’s degree required, 8+ years in account management or operations, experience leading global business reviews, resolving escalations, standardizing cross-market operations, and influencing stakeholders without direct authority.
Google Workspace, Microsoft Office, CRM
2w
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Senior Manager, Incident and Crisis Operations, GSOC
Goodyear, Arizona, United States
$159k-$215k/yr OnsiteFull Time
10+ YOE7+ Mgmt10+ years in risk, audit, legal, compliance or related field; 7+ years managing teams (5+ direct reports); experience with global operations, lean/process improvement, crisis management, and escalations; Bachelor's degree or equivalent.
1mo
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Manager, Field Service
Chandler, Arizona, United States
OnsiteFull Time
8+ YOE1+ MgmtAdvanced degree in a technical discipline plus extensive relevant experience (PhD+8 / MS+12 / BS+16), semiconductor equipment service experience, escalation SME, structured problem-solving (8D), safety/EHS focus, and English proficiency. Travel up to 20%.
1w
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Care Coordination Case Manager (WCRECOOCM-02)
Phoenix, Arizona, United States
$20-$23/hr OnsiteFull Time
2+ YOEHigh school diploma/GED, BHT designation, CPR/First Aid and crisis de-escalation certification, healthcare documentation knowledge, EHR and Microsoft Office proficiency, and 1–2 years of related experience preferred.
Microsoft Office, electronic health record systems, telehealth, tele-med, tele-psych, HIPAA, OSHA
1mo
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Case Manager- 7:30am - 6:30pm- 30 client Case Load
Phoenix, Arizona, United States
$18/hr OnsiteFull Time
1+ YOEAssociate's degree or equivalent experience, 1+ year social services experience, AZ Level One Fingerprint Clearance Card, CPR/First Aid, naloxone and de-escalation training, valid AZ driver license, HMIS and Microsoft Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft Outlook, HMIS
2mo
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Service Site Lead
Chandler, Arizona, United States
OnsiteFull Time
5+ YOE3+ Mgmt5+ years semiconductor cleanroom experience, 3+ years team lead experience, strong interpersonal and communication skills, ability to manage service contracts, lead a team of 5–8 engineers, and handle escalations; 15–20% travel.
3w
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Senior Director, Escalated Provider Issue Resolution
Tempe, Arizona, United States
$197k-$258k/yr HybridFull Time
12+ YOE7+ Mgmt12+ years in healthcare/payer operations with 7+ years senior leadership; experience in escalation management, operating model design, analytics, and stakeholder communication.
Jira, Salesforce, ServiceNow, Zendesk, Microsoft Excel, SQL
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