79 escalation manager jobs at 52 companies in Apache Junction, AZ
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Technical Support Manager (Central Technical Function)
Phoenix, Arizona, United States
$103k-$175k/yrOnsiteFull Time
KLANASDAQ: KLAC: Provides process control and yield management for semiconductor manufacturing.
6+ YOE2+ MgmtBachelor's degree or equivalent, 6+ years in semiconductor capital-equipment service operations, management experience (2+ years), experience with escalation governance, TSE utilization, supplier management, hiring/certification programs, executive communication, and use of data/AI tooling.
Wastequip: Manufacturer of waste handling and disposal equipment.
5+ YOE2+ Mgmt5+ years in parts/warehouse/operations, 2+ years people leadership, P&L and inventory management, ERP experience, customer escalation handling, strong communication and problem-solving skills.
Guanyin or Hsinchu or Hukou or Kaohsiung or Linkou or Taichung or Tainan or Toufen or Phoenix or Taiwan
$88k-$121k/yrOnsiteFull Time
Applied MaterialsNASDAQ: AMAT: Produces equipment and services for chip and display manufacturing.
Experience managing and coaching customer engineers, account and installation planning, escalation management, and interfacing with product divisions; travel ~10% and relocation eligible.
Psycho Bunny: Premium apparel and accessories retailer
3+ YOE3+ years retail management experience, ability to drive sales and KPIs, recruit/train staff, manage store operations, handle guest escalations, and work flexible schedules including nights/weekends/holidays.
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
1+ YOE1+ years sales or account management experience, Microsoft Excel and Salesforce proficiency, data analysis, strong communication and relationship management, case and escalation handling.
Summit BHC: Operates behavioral health and addiction treatment centers nationwide.
1+ YOECoordinate care and discharge planning for behavioral health clients, maintain clinical records, complete benefit applications, and collaborate with treatment teams. Requires high school diploma, CPR and de-escalation training, and prior behavioral health or case management experience.
VAST Data: Enterprise AI infrastructure and unified data platform.
Manage global order fulfillment, drive shipment visibility and backlog management, escalate and resolve fulfillment issues, partner with contract manufacturers and cross-functional teams; experience in order fulfillment or supply chain in high-growth tech preferred.
LaborFirst: Provides retiree benefits management and healthcare advocacy services.
4+ YOE4+ years in customer service or benefits administration; healthcare/Medicare experience; strong communication; MS Office; able to manage escalations; databases/files experience.
Bath & Body WorksNYSE: BBWI: Sells personal care and home fragrance products.
2+ YOE2+ years manager experience (preferably retail), proven sales and operational results, hiring/coaching talent, strong communication, ability to work varied shifts and handle customer escalations.
Horizon Health and Wellness: Providing integrated primary care and behavioral health services.
4+ YOEHS diploma/GED plus behavioral health experience (up to 4 years) required; CPR/First Aid and crisis de-escalation certification; valid driver\u0000s license and fingerprint clearance; one year case management experience preferred.
Clark Pacific: Designs and manufactures prefabricated building systems and precast concrete.
10+ YOEBachelor's degree required (business or engineering preferred), MBA preferred; 10+ years manufacturing experience with escalating responsibility; strong leadership, continuous improvement, project delivery, Excel proficiency, blueprint reading, and team development skills.
Lids: Retailer of licensed sports apparel, headwear, and accessories.
Lead store operations and staff to achieve sales and KPI targets, resolve customer escalations, train associates, manage inventory and cash, and perform physical tasks (lifting up to 50 lbs).
Percepta: Provides customer experience outsourcing for the automotive industry.
1+ YOE1+ year call center or sales management experience; ability to coach and mentor associates, manage performance metrics, handle escalations, and interpret data for reporting; must be able to work onsite in Tempe, AZ.
Avery's House: Provides residential mental health and addiction treatment for teens.
1+ YOEValid Arizona Fingerprint Clearance Card, AZ driver\u007Fs license, CPR/First Aid, 1 year behavioral health or related experience preferred, ability to de-escalate, EMR experience, supervise and document client care.
Social Media Manager, Enterprise Social Operations
Washington or Scottsdale or San Francisco or Chicago or New York City or Phoenix
$104k-$130k/yrOnsiteFull Time
Early Warning Services: Operates payment and risk solutions for the financial industry.
8+ YOEBachelor\u0002s-level education or equivalent experience; 8+ years in social media or digital/social operations; strong social publishing, governance, reporting, stakeholder management, and risk/escalation skills; background and drug screen.
8+ YOE1+ MgmtAdvanced degree in a technical discipline plus extensive relevant experience (PhD+8 / MS+12 / BS+16), semiconductor equipment service experience, escalation SME, structured problem-solving (8D), safety/EHS focus, and English proficiency. Travel up to 20%.
Lam ResearchNASDAQ: LRCX: Designs and manufactures wafer fabrication equipment for the semiconductor industry.
4+ MgmtBachelor's degree or equivalent with 4+ years supervisory experience; experience directing installation, repair, preventive maintenance and upgrades; personnel scheduling and development; strong technical problem escalation skills.
Applied MaterialsNASDAQ: AMAT: Manufacturers of equipment for semiconductor and display production.
Experience managing customer engineering teams, account planning, customer relationship management, and technical problem escalation; strong communication and leadership skills.
Care Coordinator/Case Manager - Phoenix, AZ (Phoenix Clinic)
Phoenix, Arizona, United States
OnsiteFull Time
Intermountain Centers: Provides integrated behavioral health and human services in Arizona.
Provide integrated case management including assessment, planning, implementation, monitoring, EHR documentation, develop service plans, coordinate resources, and perform physical de-escalation; degree and experience pathways accepted.
Care Coordinator/Case Manager - Phoenix, AZ (Phoenix Clinic)
Phoenix, Arizona, United States
OnsiteFull Time
Intermountain Centers: Providing integrated behavioral health and human services in Arizona.
0+ YOEProvides integrated case management including assessment, planning, implementation and monitoring; documents in EHR; develops service plans; must meet regulatory requirements (DPS fingerprint, CPR/First Aid/AED, TB test) and be able to perform physical de-escalation and moderate lifting.