9 escalation manager jobs at 6 companies in Atlantic, IA
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Case Manager - PRN Recovery
Bayard, Iowa, United States
OnsitePart Time
Summit BHC: Network of behavioral health hospitals and addiction treatment centers.
1+ YOEHigh school diploma required; bachelor’s in social work/counseling preferred. CPR and de-escalation required. One+ year behavioral/case management experience preferred. Responsible for discharge and aftercare planning, documentation, and coordination of care.
Summit BHC: Network of behavioral health hospitals and addiction treatment centers.
1+ YOEHigh school diploma or equivalent required; bachelor's degree in social work, counseling, or a related human services field preferred. Related behavioral-setting experience preferred. CPR and de-escalation training required.
San Antonio or Colorado or Omaha or Washington or Texas or Nebraska
$123k-$169k/yrFieldFull Time
Dell TechnologiesNYSE: DELL: Global technology providing hardware, software, and services.
8+ YOEUS citizen with active TS/SCI+CI polygraph, 8+ years' related experience, deep datacenter hardware/networking and VMware knowledge, customer-facing escalation skills, ability to work onsite five days/week.
Omaha or San Antonio or Washington or Colorado or Nebraska or Texas
$111k-$152k/yrFieldFull Time
Dell TechnologiesNYSE: DELL: Global technology providing hardware, software, and services.
8+ YOEUS citizen with active TS/SCI+CI polygraph,8+ years technical experience with datacenter servers, networking and storage; VMware expertise; customer-facing escalation skills; ability to work onsite full time for federal customers.
Mastery Logistics Systems: Private U.S. software providing cloud-based transportation management software to shippers, carriers, and logistics service providers.
2+ YOE2+ years experience in customer success, technical support, account management, project management or operations; strong communication, cross-functional coordination, and escalation management; bachelor's degree or equivalent preferred.
Kansas City or Omaha or St Louis or Minneapolis or Quad Cities
$127k-$166k/yrOnsiteFull Time
KONENasdaq Helsinki: KNEBV: Global leader in the elevator and escalator industry.
5+ YOEFive+ years in elevator/escalator industry with management/training experience; willingness to travel up to 75% (domestic and occasional international); bachelor’s degree or equivalent experience.
Mastery Logistics Systems: Private U.S. software providing cloud-based transportation management software to shippers, carriers, and logistics service providers.
2+ YOE2+ years experience in Customer Success/Support or related field; strong communication, cross-functional coordination, escalation management; familiarity with Salesforce, Jira, Azure DevOps or Asana; BA or equivalent.
Open Door Mission: Christian nonprofit Gospel Rescue Mission providing shelter, meals, healthcare, and recovery programs for homeless people and families.
High school diploma or equivalent, experience with Microsoft Office, ability to interact with diverse populations, skills in de-escalation and crisis management, visible relationship with Christ and ability to share the Gospel as opportunities arise.
Iowa Western Community College: Public community college serving Southwest Iowa with career, technical, liberal-arts, and transfer education.
Associate's degree, CPR/AED and First Aid certification, customer service experience, conflict de-escalation and problem-solving skills, and ability to support diverse community college students.