11 escalation manager jobs at 8 companies in Blair, NE
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Sr Technical Account Manager
Omaha or Norcross
HybridFull Time
ACI WorldwideNasdaq Global Select Market: ACIW: Public payments software serving banks, merchants, billers, and financial intermediaries with digital payment solutions.
5+ YOE5+ years in technical account management or similar, experience with enterprise SaaS/cloud/payments, bachelor\u0019s in CS/Engineering/Info Systems or equivalent, strong communication and escalation management skills.
ACI WorldwideNasdaq Global Select Market: ACIW: Public payments software serving banks, merchants, billers, and financial intermediaries with digital payment solutions.
5+ YOE5+ years TAM/Customer Success/Technical Consulting experience with enterprise SaaS/cloud/payments; bachelor’s degree or equivalent experience; strong technical, communication, and escalation management skills.
San Antonio or Colorado or Omaha or Washington or Texas or Nebraska
$123k-$169k/yrFieldFull Time
Dell TechnologiesNYSE: DELL: Global technology providing hardware, software, and services.
8+ YOEUS citizen with active TS/SCI+CI polygraph, 8+ years' related experience, deep datacenter hardware/networking and VMware knowledge, customer-facing escalation skills, ability to work onsite five days/week.
Omaha or San Antonio or Washington or Colorado or Nebraska or Texas
$111k-$152k/yrFieldFull Time
Dell TechnologiesNYSE: DELL: Global technology providing hardware, software, and services.
8+ YOEUS citizen with active TS/SCI+CI polygraph,8+ years technical experience with datacenter servers, networking and storage; VMware expertise; customer-facing escalation skills; ability to work onsite full time for federal customers.
Mastery Logistics Systems: Private U.S. software providing cloud-based transportation management software to shippers, carriers, and logistics service providers.
2+ YOE2+ years experience in customer success, technical support, account management, project management or operations; strong communication, cross-functional coordination, and escalation management; bachelor's degree or equivalent preferred.
Kansas City or Omaha or St Louis or Minneapolis or Quad Cities
$127k-$166k/yrOnsiteFull Time
KONENasdaq Helsinki: KNEBV: Global leader in the elevator and escalator industry.
5+ YOEFive+ years in elevator/escalator industry with management/training experience; willingness to travel up to 75% (domestic and occasional international); bachelor’s degree or equivalent experience.
Atlanta or La Vista or Oakdale or Scottsdale or St. Petersburg
$85k-$105k/yrHybridFull Time
Osaic: Private U.S. wealth-management firm supporting financial professionals and institutions with brokerage, advisory, technology, and back-office services.
7+ YOERequires 7+ years of financial services experience, complex escalation resolution, root cause analysis, process improvement, advanced communication, analytical, organizational, and stakeholder management skills.
Mastery Logistics Systems: Private U.S. software providing cloud-based transportation management software to shippers, carriers, and logistics service providers.
2+ YOE2+ years experience in Customer Success/Support or related field; strong communication, cross-functional coordination, escalation management; familiarity with Salesforce, Jira, Azure DevOps or Asana; BA or equivalent.
H&R BlockNYSE: HRB: Global provider of tax preparation, financial, and small-business solutions.
3+ YOEBachelor's degree or equivalent experience; 3+ years leading teams in multi-unit retail, service, or operations; coaching, business results, labor management, compliance, data analysis, travel, and client escalation skills.
Open Door Mission: Christian nonprofit Gospel Rescue Mission providing shelter, meals, healthcare, and recovery programs for homeless people and families.
High school diploma or equivalent, experience with Microsoft Office, ability to interact with diverse populations, skills in de-escalation and crisis management, visible relationship with Christ and ability to share the Gospel as opportunities arise.
Iowa Western Community College: Public community college serving Southwest Iowa with career, technical, liberal-arts, and transfer education.
Associate's degree, CPR/AED and First Aid certification, customer service experience, conflict de-escalation and problem-solving skills, and ability to support diverse community college students.