24 escalation manager jobs at 17 companies in Nebraska
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Release Manager - Client Implementations
Lincoln or Alpharetta or Berkeley Heights
$68k-$120k/yr OnsiteFull Time
8+ YOERequires 8+ years in release or implementation management, deployment coordination, technology operations, or related work; strong change governance, stakeholder coordination, communication, analytical, and escalation skills.
1mo
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Manager, PMO
Los Angeles or San Francisco or Raleigh or Toronto or Canada or United States or Alaska or Hawaii or Kentucky or Mississippi or Nebraska or New Mexico or North Dakota or Rhode Island or South Dakota or West Virginia or Wyoming
$145k-$181k/yr HybridFull Time
5+ YOE5+ years in Professional Services/Customer Success/Implementation leadership at a B2B SaaS company; PMO or delivery methodology ownership; ERP integration experience; strong analytics, escalation design, and communication skills; Salesforce proficiency.
Salesforce, Gainsight, GCX, Certinia, Asana, GUIDEcx, ClickUp, Jira, Confluence, NetSuite, QuickBooks, Sage
3w
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Sr Technical Account Manager
Omaha or Norcross
HybridFull Time
5+ YOE5+ years in technical account management or similar, experience with enterprise SaaS/cloud/payments, bachelor\u0019s in CS/Engineering/Info Systems or equivalent, strong communication and escalation management skills.
1mo
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Premier Technical Account Manager
Omaha, Nebraska, United States
$64k-$95k/yr HybridFull Time
3+ YOEAssociate's degree preferred; 3+ years in client service/customer success/financial services; experience with SaaS fintech platforms, consultative advisory, portfolio management, escalation handling, and executive communication.
2w
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Customer Success Manager, Payroll - Emerging Accounts
Austin or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Idaho or Illinois or Indiana or Louisiana or Massachusetts or Maryland or Maine or Michigan or Minnesota or Mississippi or North Carolina or Nebraska or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
RemoteFull Time
1+ YOE1–3+ years customer success/account management experience with payroll/PEO/HCM accounts, working knowledge of payroll/PEO fundamentals, compliance escalation comfort, Salesforce proficiency, Zendesk/NetSuite familiarity.
Salesforce, Zendesk, NetSuite
3w
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Senior Advisor, Technical Account Manager
San Antonio or Colorado or Omaha or Washington or Texas or Nebraska
$123k-$169k/yr FieldFull Time
8+ YOEUS citizen with active TS/SCI+CI polygraph, 8+ years' related experience, deep datacenter hardware/networking and VMware knowledge, customer-facing escalation skills, ability to work onsite five days/week.
VMware, Dell PowerEdge
2mo
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Solar Programs Associate - Strategy and Outreach (Hybrid - Chicago, IL)
Chicago or Delaware or Kentucky or Mississippi or Montana or Nebraska or North Dakota
$60k-$70k/yr HybridFull Time
2+ YOEBachelor's in project management (or HS + 2 years experience), strong written/verbal communication, Microsoft Office proficiency (Excel, Word, Outlook, PowerPoint), attention to detail, ability to manage workloads and escalate issues.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, CRM
1mo
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Customer Resolution Coordinator
Minneapolis or Lake Forest or Omaha
OnsiteFull Time
2+ YOE2+ years experience in customer success, technical support, account management, project management or operations; strong communication, cross-functional coordination, and escalation management; bachelor's degree or equivalent preferred.
Salesforce, Jira, Azure DevOps, Asana
2mo
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District Field Trainer - Great Plains
Kansas City or Omaha or St Louis or Minneapolis or Quad Cities
$127k-$166k/yr OnsiteFull Time
5+ YOEFive+ years in elevator/escalator industry with management/training experience; willingness to travel up to 75% (domestic and occasional international); bachelor’s degree or equivalent experience.
1mo
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VP, Global Support & Technical Success
Missouri or Texas or Tennessee or South Carolina or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or New Mexico or Utah
$225k-$255k/yr RemoteFull Time
10+ YOE10+ Mgmt10+ years leading global support or technical services, experience scaling AI-powered support operations, strong data and escalation management skills, bachelor’s degree or equivalent required.
Zendesk, Forethought, Gainsight, Gainsight CustomerOS, Salesforce, Staircase AI, Gainsight Health Scores
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Sr. Operations Consultant, Business Excellence
Atlanta or La Vista or Oakdale or Scottsdale or St. Petersburg
$85k-$105k/yr HybridFull Time
7+ YOERequires 7+ years of financial services experience, complex escalation resolution, root cause analysis, process improvement, advanced communication, analytical, organizational, and stakeholder management skills.
Lean, Six Sigma
1mo
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Emergency Community Support Specialist -TASC
Grand Island, Nebraska, United States
HybridFull Time
High school diploma required; bachelor’s preferred or 2 years related experience. Case management and crisis management experience required. Valid driver’s license, liability auto insurance, de-escalation skills, and ability to transport clients.
2w
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Hospitality Center Welcome Desk Associate
Omaha, Nebraska, United States
$16-$18/bi-wk OnsitePart Time
High school diploma or equivalent, experience with Microsoft Office, ability to interact with diverse populations, skills in de-escalation and crisis management, visible relationship with Christ and ability to share the Gospel as opportunities arise.
Microsoft Office
3w
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Behavior Specialist
Omaha, Nebraska, United States
$20/hr FieldFull Time
High school diploma required; associate's preferred. Paraprofessional/educational aide or RBT preferred or in-process. Must obtain company crisis management certification and have experience with behavioral supports, ABA, FBA, BIP, data collection, and crisis de-escalation.
Microsoft Office Suite
3w
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Dockmaster General
Gretna, Nebraska, United States
OnsiteFull Time
Warehouse/dock experience required; coordinate trailer movements, enforce safety and escalation protocols, perform visual inspections, and use Office 365/Google Suite.
Microsoft Office 365, Google Suite
4d
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Lead Patient Representative
North Platte, Nebraska, United States
OnsiteFull Time
High school diploma or equivalent required. Provides billing and patient financial services support, trains staff, monitors quality and production, resolves escalations, and supports workflow improvements.
Microsoft Excel, Resolute, billing clearinghouses, denials software, payer websites
1w
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Residential Supervisor (Human Services)
Lincoln, Nebraska, United States
$44k-$48k/yr OnsiteFull Time
2+ YOE1+ MgmtRequires 1 year supervisory experience, 2 years supporting behavioral or mental health challenges, high school diploma, driver's license, background checks, crisis intervention and de-escalation skills.
Functional Behavioral Assessments (FBA), Positive Behavior Support Plans (PBSP), Crisis Prevention Intervention (CPI), Safety Care, DailyPay
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