79 escalation manager jobs at 62 companies in Bloomington, CA
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Manager, PMO
Raleigh or Los Angeles or San Francisco or Toronto or United States or Canada
HybridFull Time
5+ YOE5+ years in Professional Services/Customer Success/Implementation leadership at B2B SaaS; experience building/owning a PMO or delivery methodology; managing complex ERP integrations; strong analytics, escalation design, and communication skills; Salesforce proficiency.
Salesforce, Gainsight, GUIDEcx, GCX, Certinia, Asana, ClickUp, Jira, Confluence, NetSuite, QuickBooks, Sage
2mo
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General Manager, Site Operations
Charlotte or Los Angeles or New York City or London or Abu Dhabi or Amsterdam or Hong Kong or Madrid or Mexico City or Toronto or Paris or Sydney
OnsiteFull Time
5+ YOE5+ years operations or project delivery experience; strong operational leadership, cross-functional coordination, scheduling, reporting, escalation management, and matrix influence in production or live-event environments.
3d
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AVP, Sr Underwriting Manager
Los Angeles, California, United States
$118k-$359k/yr OnsiteFull Time
Manages underwriters or underwriting managers, drives portfolio performance and underwriting excellence, develops strategy, manages external relationships, and handles escalated underwriting decisions.
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Underwriting Manager
Anaheim, California, United States
$85k-$100k/yr OnsiteFull Time
5+ YOE2+ Mgmt5+ years merchant underwriting experience, 2+ years underwriting leadership, strong merchant acquiring and risk knowledge, ability to review complex financials, and to develop policies and manage escalations.
Microsoft Office, Adobe Acrobat, TSYS
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Property Manager
Baldwin Park, California, United States
$24-$26/hr OnsiteFull Time
2+ YOEHigh school diploma, minimum 2 years property management experience (LIHTC/HUD/HOME preferred), Microsoft Office and property management software proficiency, ability to develop budgets, tenant relations and de-escalation skills, access to reliable transportation.
Microsoft Word, Microsoft Excel, Microsoft Outlook, RealPage
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Clinical Manager, Outpatient
Denver or Westminster or Westminster
$67k-$90k/yr OnsiteFull Time
Master's degree required, current clinical/social work license, CPR and de-escalation certification within 30 days, clinical oversight and program management experience.
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Compton, California - District Manager
Compton, California, United States
OnsiteFull Time
2+ YOE2+ MgmtMulti-unit retail management experience, ability to recruit/coach managers, budgeting, inventory purchasing, scheduling, customer escalation resolution, valid driver's license and reliable transportation required.
Microsoft Office
1w
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Manager, Customer Service
Temecula or Southern California or Desert Mountain or Las Vegas or Arizona or Utah or Colorado or New Mexico
$96k-$120k/yr OnsiteFull Time
5+ YOE5+ MgmtRequires 5+ years of customer service leadership and people management experience, leadership of 50+ employees, budget management, escalated issue resolution, communication, coaching, Microsoft Office, and CRM proficiency.
Microsoft Office, CRM, Salesforce, Oracle
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Manager, Scheduling Continuity
Los Angeles, California, United States
$80k/yr RemoteFull Time
5+ YOE2+ MgmtRequires 5+ years in operations, scheduling, or workforce management, including 2+ years managing people; experience leading process improvement, dashboards, escalations, and cross-functional teams; CentralReach or Salesforce preferred.
CentralReach, Salesforce, Six Sigma, Lean, AI, chatbot
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Care Manager
Los Angeles, California, United States
$27-$32/hr FieldFull Time
2+ YOE2+ years case management experience, bachelor\u0019s degree in social work/health/public health, crisis/de-escalation skills, valid driver\u0019s license and insurance, EHR proficiency, ability to work evenings/weekends.
Microsoft Windows, Database software, Electronic Health Records System
3w
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Property Manager
Los Angeles, California, United States
$42k-$45k/yr OnsiteFull Time
2+ YOEMinimum 2 years affordable housing/property management experience with Tax Credit or HUD properties, knowledge of Housing First, conflict resolution and de-escalation, proficiency in Word/Excel/Outlook, valid California driver’s license and auto insurance, pass criminal background check.
Microsoft Word, Microsoft Excel, Microsoft Outlook, RealPage
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Contract Manager
Los Angeles, California, United States
$65k-$70k/yr OnsiteFull Time
2+ MgmtSupervisory experience (2+ years), leadership, customer service, safety compliance, conflict de-escalation, ability to lift 50 lbs, flexible schedule, Microsoft Office and database experience.
Microsoft Office, Outlook
3w
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Event Services Client Account Manager
Pomona, California, United States
$75k-$85k/yr OnsiteFull Time
3+ YOE3+ years event management/supervisory experience, high school diploma or equivalent, ability to hire/train/schedule staff, manage client relationships, and handle escalations; proficiency with Microsoft Office and event management systems.
ABI, WinTeam, Microsoft Office
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6657 - Assistant Store Manager PT
Temecula, California, United States
$18/hr OnsitePart Time
Manage store operations, drive sales and KPIs, recruit/train and supervise staff, handle customer escalations, maintain inventory and cash procedures, and perform opening/closing duties.
MPOS, Lids Custom
1d
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Customer Service Manager- Retail Accounts
Los Angeles, California, United States
$81k-$127k/yr OnsiteFull Time
7+ YOE7–12 years in account management, customer experience, or operations, preferably in B2B manufacturing; experience leading customer-facing teams, managing complex retail accounts, process improvement, escalations, and cross-functional operations.
4d
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TAM Manager, Google Cloud Consulting
Sunnyvale or Los Angeles or Playa Vista
$174k-$252k/yr OnsiteFull Time
10+ YOE3+ MgmtBachelor’s degree or equivalent practical experience, 10 years in customer-facing cloud solutions, 3 years managing or leading technical teams, and experience handling technical conversations and escalations.
Google Cloud, SRE, ITIL, DevOps, Networking, IAM, Compute, Storage
1d
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Retail Store Manager - Market Common Myrtle Beach
Myrtle Beach or United States or Los Angeles or Philadelphia or San Francisco or Washington
OnsiteFull Time
2+ MgmtRequires 2+ years of management experience, preferably in retail, with sales, customer experience, operational results, team development, communication, coaching, and conflict de-escalation skills.
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Overnight Per Diem Case Manager - CIRCLE
Los Angeles or Culver City
$23-$25/hr FieldFull Time
1+ YOEHigh school diploma/GED, 1+ year street outreach or case management experience, CA driver’s license and clean record, Live Scan fingerprinting, background check and drug screen; crisis response and de-escalation skills.
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Sr. Client Relationship Manager, Employee Benefits - IAS, West
Irvine, California, United States
$100k-$110k/yr HybridFull Time
4+ YOEManage mid-to-high complexity employee benefits clients, lead renewals and compliance, analyze benefits data, deliver strategic recommendations, and resolve escalated service issues.
Brokerage Builder, Microsoft Excel, AI-enabled tools
2mo
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Post-Sale Manager, East Coast
Los Angeles, California, United States
$60k-$70k/yr OnsiteFull Time
5+ YOEFive+ years in client service and shipping logistics in luxury/art/auction; strong invoicing, compliance, export licensing; proven escalation and data analysis skills; CRM and workflow tool proficiency.
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