34 escalation manager jobs at 30 companies in Brighton, CO
1mo
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Service Manager
Washington or Denver
$90k-$125k/yr OnsiteFull Time
5+ YOE5+ years in service, construction, trades or related industry; leadership, scheduling, parts management, customer escalation, and strong communication and organizational skills.
2w
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Manager I - Clinical Solutions Manager
Las Vegas or Atlanta or Tampa or Indianapolis or Mason or Roanoke or Denver or Colorado Springs or Norfolk
$94k-$162k/yr HybridFull Time
5+ YOEActive unrestricted RN license, minimum 5 years acute care clinical experience, management and escalation resolution experience, knowledge of medical policy and utilization management.
1mo
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Clinical Manager, Outpatient
Denver or Westminster or Westminster
$67k-$90k/yr OnsiteFull Time
Master's degree required, current clinical/social work license, CPR and de-escalation certification within 30 days, clinical oversight and program management experience.
1mo
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Denver, Colorado - District Manager
Denver, Colorado, United States
OnsiteFull Time
2+ YOE2+ MgmtMulti-unit retail management experience, ability to hire/coach managers, budgeting, inventory, scheduling, customer escalation resolution, valid driver's license, drug/background checks.
Microsoft Office
1mo
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Manager, Customer Support
Lakewood, Colorado, United States
$102k-$127k/yr OnsiteFull Time
5+ YOE2+ MgmtBachelor's degree required; 5+ years in customer support with 2+ years management experience. Expertise in complaint and escalation management, cross-functional collaboration, and data-driven continuous improvement.
2w
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Assistant Manager
Fort Collins, Colorado, United States
$20-$24/hr OnsiteFull Time, Part Time
2+ YOELead store teams, drive sales and operational priorities; 2+ years of retail leadership preferred; ability to work flexible schedule, stand for extended periods, lift up to 40 lbs., and de-escalate customer situations.
1mo
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Business Relationship Manager I- Officer
Denver, Colorado, United States
$67k-$100k/yr OnsiteFull Time
1+ YOE1+ year business banking or lending experience; knowledge of business credit, products, and risk; strong communication; MS Office proficiency; ability to manage priorities and escalate appropriately.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
1mo
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Manager, IT Operations & End User Services
Louisville, Colorado, United States
$90k-$108k/yr OnsiteFull Time
6+ YOE5+ Mgmt6+ years enterprise IT operations experience, 5+ years leading technical teams; hands-on with endpoints, Microsoft 365, incident/escalation management, IT service delivery, and compliance in regulated environments.
Microsoft 365
1mo
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PSH Property Manager (Trauma informed care focus)
Aurora, Colorado, United States
$33-$37/hr OnsiteFull Time
3+ YOEHigh school diploma, 3+ years property or PHA experience, knowledge of LIHTC/Project-based Section 8/Public Housing, Fair Housing, leasing, trauma-informed care, de-escalation, valid drivers license, reliable transportation.
21h
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Product Support Specialist
Miami or New York City or Denver or Dallas
$20-$31/hr RemoteFull Time
Technical support, client onboarding, or healthcare/technology operations experience preferred. Requires organized problem-solving, accurate configuration, documentation, clear communication, and ability to work independently and escalate issues appropriately.
Single Sign-On (SSO), Client Implementation Hub (CIH), H1, ClearCost, Iterable
2mo
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Call Center Supervisor
Golden, Colorado, United States
$76k-$88k/yr HybridFull Time
5+ YOE5+ Mgmt5+ years supervisory call center experience; coaching, WFM, QA, KPI management, scheduling, performance monitoring, escalation handling, and strong communication skills.
Five9, HubSpot, Smartsheet, Agent Assist, AI chatbots, Excel, Google Sheets, Teams, SharePoint
2w
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Sr Customer Success Expert II
Englewood or Austin or Montreal or Toronto
$102k-$125k/yr RemoteFull Time
5+ YOE5+ years in customer success or technical consulting in SaaS, EFB/aviation experience, strong consultative and communication skills, escalation management, and stakeholder engagement.
Jeppesen FliteDeck Pro, Ground Controls, Electronic Flight Bag (EFB)
2w
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Payment Poster Supervisor (Remote)
Boise or Phoenix or Annapolis or Raleigh or Columbia or Nashville or Austin or Boulder or Tallahassee or Columbus or Lansing or Pennsylvania or Illinois
RemoteFull Time
Supervise payment posting team, ensure timely posting and reconciliation of insurance and patient payments within 48 hours, research posting discrepancies, and escalate trends to management.
2w
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Sr Systems Administrator
Boulder, Colorado, United States
OnsiteFull Time
7+ YOERequires 7+ years in IT support or operations, networking and endpoint management experience, Level 2–3 escalation ownership, enterprise systems support, and strong communication skills.
Google Workspace, Zoom, Atlassian, Mobile Device Management (MDM), DNS, DHCP, VPN, Microsoft?
4w
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Ball Arena East Security Screening Supervisor
Denver, Colorado, United States
$23/hr OnsitePart Time
Supervise guest and employee security screening, coordinate staff briefings and training, communicate with venue management, document incidents, and demonstrate strong communication, de-escalation, and customer-service skills.
2w
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Morpheus Enterprise and Morpheus VM Essentials Support Engineer
Fort Collins or Alpharetta or Spring
$111k-$211k/yr OnsiteFull Time
7+ YOEBachelor's or master's degree in software engineering, computer science, or equivalent; 7+ years of technical experience in virtualization, cloud management, or enterprise support; expertise in complex troubleshooting and escalations.
VM Essentials, Morpheus Enterprise, hypervisor, cloud orchestration, Microsoft Excel
1mo
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Shelter Associate (Greeley)
Greeley, Colorado, United States
$18/hr OnsiteFull Time, Part Time
0.5+ YOEProvide guest intake and bed management, enforce shelter guidelines, de-escalate crises, document resident information; high school/GED and 6+ months related experience required.
3w
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Probation Officer
Denver, Colorado, United States
$58k-$85k/yr OnsiteFull Time
Bachelor's in criminal justice or related field OR associate+2yrs OR HS+4yrs experience; experience in criminal justice or related field; ability to manage cases, assess risk, de-escalate, and prepare reports.
1mo
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Housing Coordinator
Brighton, Colorado, United States
$24-$27/hr FieldFull Time
1+ YOEBachelor's degree required, HQS certification required, valid driver's license, 1+ years related experience, crisis de-escalation and case management skills, ability to perform inspections and light lifting.
2mo
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Merchant Retention Specialist - Boulder, CO or El Paso, TX
Boulder or El Paso
$65k-$75k/yr OnsiteFull Time
1+ YOE1–3 years in customer retention/account management or sales; experience with CRM tools (especially Salesforce) and POS/payment systems; strong objection handling, de-escalation, and high-volume outbound calling to meet KPIs.
Salesforce, CRM, POS
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