21 escalation manager jobs at 13 companies in Calhoun, GA
2mo
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Escalation Manager - Customer Care Centers
Little Rock or Alpharetta
OnsiteFull Time
5+ YOE1+ MgmtHigh school diploma required (BA preferred). 5+ years in call center/customer service/banking ops,2+ years in contact center risk/fraud/escalations,1+ year leading frontline teams; strong judgment, documentation, and communication skills.
1w
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Release Manager - Client Implementations
Lincoln or Alpharetta or Berkeley Heights
$68k-$120k/yr OnsiteFull Time
8+ YOERequires 8+ years in release or implementation management, deployment coordination, technology operations, or related work; strong change governance, stakeholder coordination, communication, analytical, and escalation skills.
2w
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Operations Manager
Alpharetta or Atlanta or Milton
OnsiteFull Time
5+ YOE2+ MgmtManage operations and teams to achieve business results, resolve escalations, ensure compliance, coach staff, and drive process improvements; typically requires 5+ years related experience and 2+ years supervisory experience.
1w
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Call Center Manager
Woodstock, Georgia, United States
OnsiteFull Time
3+ YOERequires 3–5 years of call center management experience, team leadership, KPI reporting, data analysis, customer escalation management, process improvement, advanced Microsoft Office and Excel skills.
Microsoft Office, Microsoft Excel
3d
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Incident Response Senior Manager
Alpharetta or United States
$135k-$145k/yr RemoteFull Time
7+ YOE3+ MgmtRequires 7+ years in incident management or cybersecurity operations, including 3+ years leading incident response; expertise in cyber operations, crisis communication, escalation, and cross-functional response coordination.
SIEM, DLP
1mo
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Rossville, Georgia - District Manager
Rossville, Georgia, United States
FieldFull Time
2+ YOE2+ MgmtMulti-unit retail management experience, MS Office proficiency, ability to recruit/hire, enforce policy, handle escalations, valid driver\u0002s license, pass background/drug screens, able to stand long periods and lift 25 lbs.
Microsoft Office
2w
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Morpheus Enterprise and Morpheus VM Essentials Support Engineer
Fort Collins or Alpharetta or Spring
$111k-$211k/yr OnsiteFull Time
7+ YOEBachelor's or master's degree in software engineering, computer science, or equivalent; 7+ years of technical experience in virtualization, cloud management, or enterprise support; expertise in complex troubleshooting and escalations.
VM Essentials, Morpheus Enterprise, hypervisor, cloud orchestration, Microsoft Excel
2mo
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Support and Resolution Specialist - Part-Time to Full-Time
Marietta, Georgia, United States
$20/hr HybridPart Time, Full Time
Provide order processing, pricing requests, account management, client interface, follow-up and escalation; use web-based tools and databases; communicate effectively and diagnose technical issues; customer service experience preferred.
1w
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Retail Supervisor-DEERFIELD PLACE
Milton, Georgia, United States
$17/hr OnsiteFull Time
Retail supervisory experience preferred; proven sales, customer experience, and operational results; communication, coaching, adaptability, de-escalation, and availability for evenings, weekends, and holidays.
1w
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Assistant Director of Admissions
Chattanooga, Tennessee, United States
OnsiteFull Time
2+ YOEBachelor's degree in social services required; master's degree or RN preferred. Two years' healthcare admissions experience preferred. CPR and de-escalation/restraint certification required.
4d
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RN - Children's Hospital - NICU Nights
Chattanooga, Tennessee, United States
OnsiteFull Time
Graduate of an accredited nursing school with current Tennessee or multistate RN licensure, BLS, NRP, STABLE, and de-escalation training. No experience required; neonatal care experience preferred.
4w
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Retail Loss Prevention & Safety Lead
Kennesaw, Georgia, United States
OnsiteFull Time
Experience in loss prevention preferred; ability to detect, investigate, and document theft and organized retail crime; ability to walk sales floor, de-escalate incidents, train associates, and network with law enforcement; background check required.
2w
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HealthLink 915 Team Leader
Hamilton County, Tennessee, United States
$21/hr OnsiteFull Time
1+ YOEBachelor's in a health-related field, 1+ year behavioral health experience, supervisory duties, valid driver's license with F endorsement, ability to lift/move clients, certification in de-escalation, background/drug/driver record checks.
Microsoft Excel
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