41 escalation manager jobs at 33 companies in Camp Pendleton North, CA

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Merchandising Manager - Environmental Chambers
Oceanside, California, United States
$75k-$85k/yr OnsiteFull Time
TestEquity
TestEquityNASDAQ: DSGR: Distributor of electronic test and measurement solutions.
Bachelor's in engineering or technical discipline required; product management experience in industrial/electronics distribution preferred; strong analytical skills and Microsoft Office proficiency; comfortable with risk escalation and aggressive timelines.
Microsoft Word, Microsoft Outlook, Microsoft Teams, Microsoft PowerPoint
1mo
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Underwriting Manager
Anaheim, California, United States
$85k-$100k/yr OnsiteFull Time
Quantum Electronic Payments
Quantum Electronic Payments: Provides payment processing solutions and merchant services for businesses.
5+ YOE2+ Mgmt5+ years merchant underwriting experience, 2+ years underwriting leadership, strong merchant acquiring and risk knowledge, ability to review complex financials, and to develop policies and manage escalations.
Microsoft Office, Adobe Acrobat, TSYS
1mo
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Clinical Manager, Outpatient
Denver or Westminster or Westminster
$67k-$90k/yr OnsiteFull Time
Spring View Hospital
Spring View Hospital: Community hospital providing acute care and specialty medical services.
Master's degree required, current clinical/social work license, CPR and de-escalation certification within 30 days, clinical oversight and program management experience.
1w
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Manager, Customer Service
Temecula or Southern California or Desert Mountain or Las Vegas or Arizona or Utah or Colorado or New Mexico
$96k-$120k/yr OnsiteFull Time
MITER Brands
MITER Brands: Manufacturer of residential windows, doors, and fenestration products.
5+ YOE5+ MgmtRequires 5+ years of customer service leadership and people management experience, leadership of 50+ employees, budget management, escalated issue resolution, communication, coaching, Microsoft Office, and CRM proficiency.
Microsoft Office, CRM, Salesforce, Oracle
2mo
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Insurance Unit Manager/Supervisor
Poway or San Diego
$78k-$133k/yr HybridFull Time
GEICO
GEICO: Provides vehicle and property insurance services to consumers.
2+ YOE2+ Mgmt2+ years supervisory experience (or 4+ years without degree), ability to lead teams, analyze KPIs, manage customer escalations, and work flexible schedules including nights and weekends.
1mo
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6657 - Assistant Store Manager PT
Temecula, California, United States
$18/hr OnsitePart Time
Lids
Lids: Retailer of licensed sports apparel, headwear, and accessories.
Manage store operations, drive sales and KPIs, recruit/train and supervise staff, handle customer escalations, maintain inventory and cash procedures, and perform opening/closing duties.
MPOS, Lids Custom
1mo
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Sr. Manager, Next Level Help, Intuit Enterprise Suite
Atlanta or Frisco or Mountain View or San Diego
HybridFull Time
Intuit
IntuitNASDAQ: INTU: Provides financial software for accounting, tax, and personal finance.
8+ YOE3+ Mgmt8+ years in customer support/customer success/technical services leadership with 3+ years managing managers; Bachelor's required; experience building Tier 3/escalation functions; domain experience with mid-market SaaS accounting/payroll/payments; data-fluent and strong executive communication; up to 15% travel.
Intuit Enterprise Suite, QuickBooks, NetSuite, Sage Intacct
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Sr. Client Relationship Manager, Employee Benefits - IAS, West
Irvine, California, United States
$100k-$110k/yr HybridFull Time
The Baldwin Group
The Baldwin GroupNASDAQ: BWIN: Independent distributor of commercial and personal insurance and risk management.
4+ YOEManage mid-to-high complexity employee benefits clients, lead renewals and compliance, analyze benefits data, deliver strategic recommendations, and resolve escalated service issues.
Brokerage Builder, Microsoft Excel, AI-enabled tools
1mo
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Escalated Case Administration Manager
Irvine, California, United States
$90k-$121k/yr OnsiteFull Time
Kia America
Kia AmericaKorea Exchange: 000270: Distributes and markets Kia passenger vehicles in the US.
2+ YOE5+ MgmtBachelor's degree, minimum 5 years management experience, 2+ years claims handling, automotive experience preferred, knowledge of state/federal vehicle service requirements, strong communication and analytical skills, MS Office proficiency.
Clarify, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2mo
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Service Supervisor – California
Costa Mesa, California, United States
$94k-$133k/yr OnsiteFull Time
TRUMPF
TRUMPF: Manufactures industrial machine tools and laser technology systems.
5+ YOEManage 10-15 technicians with 5+ years in service operations or technical service management in industrial machinery; strong leadership, escalation management, data-driven KPI focus, advanced Microsoft Office and ERP familiarity; bachelor's degree preferred.
Microsoft Office, ERP
2w
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Operations Lead, Walmart, Inc.
San Diego, California, United States
$120k-$155k/yr OnsiteFull Time
Brain Corp
Brain Corp: Develops AI software for commercial autonomous mobile robots.
5+ YOE2+ MgmtBachelor's degree required,5+ years operations/analytics/BI experience with 2+ years leadership; strong stakeholder communication, data analysis, process improvement, Salesforce experience, and ability to manage escalations for large enterprise accounts.
Salesforce
2w
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Lead Managed Services
Irvine or Long Beach
$80k-$100k/yr OnsiteFull Time
Meriplex
Meriplex: Provides managed IT, cybersecurity, and cloud infrastructure services.
5+ YOE2+ MgmtRequires 5+ years in IT support, technical operations, or managed services and 2+ years leading technical teams, escalations, or incident response; ITIL knowledge and strong communication skills required.
ITIL, Microsoft technologies, Cisco, CompTIA Network+, CompTIA Security+
1mo
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Behavioral Health Technician
Temecula or Utah
$22-$24/hr OnsiteFull Time
The OCD & Anxiety Treatment Center
The OCD & Anxiety Treatment Center: Provides specialized clinical treatment for OCD and anxiety disorders.
Provide behavioral support in an IOP setting, facilitate groups, document in EMR, apply de-escalation and crisis management, and engage clients therapeutically.
EMR, Google Docs, Google Sheets, Google Meet
3mo
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OC - Safety Support Associate [GRAVEYARD SHIFT] (JR 5645)
Santa Ana, California, United States
$22-$26/hr OnsiteFull Time
PATH
PATH: Ending homelessness through supportive services and affordable housing development.
0+ YOEMonitor safety at interim housing sites, de-escalate, coordinate with case management and security, ensure HIPAA compliance, strong communication, attention to detail.
1mo
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Case Management Auditor-Personal Injury Cases
Beverly Hills or Costa Mesa
$80k-$100k/yr OnsiteFull Time
Pathway Law Firm
Pathway Law Firm: Personal injury law firm providing legal representation and advocacy.
Conduct comprehensive audits of personal injury claims, verify compliance, maintain audit reports, identify escalation and process improvements, and meet documentation standards; experience with Salesforce or case management systems preferred.
Salesforce
2mo
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Sr. Professional, Client Account Services
San Diego or Dallas
$74k-$100k/yr OnsiteFull Time
Cotality
Cotality: Provides property data, analytics, and workflow intelligence solutions.
5+ YOEBachelor’s degree or equivalent; 4+ years mortgage industry experience and 5+ years in client-facing or account management roles. Strong onboarding, client engagement, UAT, escalation management, and mentoring skills.
2w
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Special Education Teacher
Orange, California, United States
$75k/yr OnsiteFull Time
Villages of California
Villages of California: Provides special education and mental health services to youth.
Teach students with emotional, behavioral, and educational challenges; collaborate with clinical and instructional staff; and use classroom management, behavior intervention, de-escalation, and specialized instruction practices.
Collaborative Problem Solving (CPS)
1w
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Lead Docusign Developer
Miami or Irvine or Irving
$107k-$134k/yr OnsiteFull Time
Lennar
LennarNYSE: LEN: Builds and sells quality residential homes across the United States.
5+ YOE5+ years of DocuSign administration and enterprise integrations; IAM, SSO, provisioning, roadmap, vendor management, escalation resolution, independent technical direction, and mentoring experience required.
DocuSign, DocuSign eSignature, Salesforce, JDE, ServiceNow, SailPoint, Okta, Azure AD, Microsoft Teams, Microsoft Outlook, API, Connect, Federated ID, SSO, IAM
1mo
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Caregiver Liaison and Admin Friday to Tuesday
La Jolla, California, United States
$23-$25/hr OnsiteFull Time
Cheer Home Care
Cheer Home Care: Provides personalized in-home care and nursing services for seniors.
Friendly, organized, technology-comfortable candidate to manage scheduling, front-desk reception, caregiver support, and escalation during Friday–Tuesday schedule including weekend/overnight coverage.
2w
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Operations Expert, Aerospace & Defense (US)
United States or Carlsbad
$27-$40/hr RemoteFull Time
Airspace
Airspace: AI-powered logistics platform for time-critical freight delivery.
Expert-level experience as an Operations Specialist III or equivalent, ability to resolve escalations, coach teammates in real time, monitor live queues, and interface with account managers and leadership.
Airspace Platform

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