41 escalation manager jobs at 33 companies in Camp Pendleton North, CA
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Merchandising Manager - Environmental Chambers
Oceanside, California, United States
$75k-$85k/yrOnsiteFull Time
TestEquityNASDAQ: DSGR: Distributor of electronic test and measurement solutions.
Bachelor's in engineering or technical discipline required; product management experience in industrial/electronics distribution preferred; strong analytical skills and Microsoft Office proficiency; comfortable with risk escalation and aggressive timelines.
Microsoft Word, Microsoft Outlook, Microsoft Teams, Microsoft PowerPoint
Quantum Electronic Payments: Provides payment processing solutions and merchant services for businesses.
5+ YOE2+ Mgmt5+ years merchant underwriting experience, 2+ years underwriting leadership, strong merchant acquiring and risk knowledge, ability to review complex financials, and to develop policies and manage escalations.
Spring View Hospital: Community hospital providing acute care and specialty medical services.
Master's degree required, current clinical/social work license, CPR and de-escalation certification within 30 days, clinical oversight and program management experience.
Temecula or Southern California or Desert Mountain or Las Vegas or Arizona or Utah or Colorado or New Mexico
$96k-$120k/yrOnsiteFull Time
MITER Brands: Manufacturer of residential windows, doors, and fenestration products.
5+ YOE5+ MgmtRequires 5+ years of customer service leadership and people management experience, leadership of 50+ employees, budget management, escalated issue resolution, communication, coaching, Microsoft Office, and CRM proficiency.
GEICO: Provides vehicle and property insurance services to consumers.
2+ YOE2+ Mgmt2+ years supervisory experience (or 4+ years without degree), ability to lead teams, analyze KPIs, manage customer escalations, and work flexible schedules including nights and weekends.
Lids: Retailer of licensed sports apparel, headwear, and accessories.
Manage store operations, drive sales and KPIs, recruit/train and supervise staff, handle customer escalations, maintain inventory and cash procedures, and perform opening/closing duties.
Sr. Manager, Next Level Help, Intuit Enterprise Suite
Atlanta or Frisco or Mountain View or San Diego
HybridFull Time
IntuitNASDAQ: INTU: Provides financial software for accounting, tax, and personal finance.
8+ YOE3+ Mgmt8+ years in customer support/customer success/technical services leadership with 3+ years managing managers; Bachelor's required; experience building Tier 3/escalation functions; domain experience with mid-market SaaS accounting/payroll/payments; data-fluent and strong executive communication; up to 15% travel.
Kia AmericaKorea Exchange: 000270: Distributes and markets Kia passenger vehicles in the US.
2+ YOE5+ MgmtBachelor's degree, minimum 5 years management experience, 2+ years claims handling, automotive experience preferred, knowledge of state/federal vehicle service requirements, strong communication and analytical skills, MS Office proficiency.
Clarify, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
TRUMPF: Manufactures industrial machine tools and laser technology systems.
5+ YOEManage 10-15 technicians with 5+ years in service operations or technical service management in industrial machinery; strong leadership, escalation management, data-driven KPI focus, advanced Microsoft Office and ERP familiarity; bachelor's degree preferred.
Brain Corp: Develops AI software for commercial autonomous mobile robots.
5+ YOE2+ MgmtBachelor's degree required,5+ years operations/analytics/BI experience with 2+ years leadership; strong stakeholder communication, data analysis, process improvement, Salesforce experience, and ability to manage escalations for large enterprise accounts.
Meriplex: Provides managed IT, cybersecurity, and cloud infrastructure services.
5+ YOE2+ MgmtRequires 5+ years in IT support, technical operations, or managed services and 2+ years leading technical teams, escalations, or incident response; ITIL knowledge and strong communication skills required.
ITIL, Microsoft technologies, Cisco, CompTIA Network+, CompTIA Security+
The OCD & Anxiety Treatment Center: Provides specialized clinical treatment for OCD and anxiety disorders.
Provide behavioral support in an IOP setting, facilitate groups, document in EMR, apply de-escalation and crisis management, and engage clients therapeutically.
OC - Safety Support Associate [GRAVEYARD SHIFT] (JR 5645)
Santa Ana, California, United States
$22-$26/hrOnsiteFull Time
PATH: Ending homelessness through supportive services and affordable housing development.
0+ YOEMonitor safety at interim housing sites, de-escalate, coordinate with case management and security, ensure HIPAA compliance, strong communication, attention to detail.
Pathway Law Firm: Personal injury law firm providing legal representation and advocacy.
Conduct comprehensive audits of personal injury claims, verify compliance, maintain audit reports, identify escalation and process improvements, and meet documentation standards; experience with Salesforce or case management systems preferred.
Cotality: Provides property data, analytics, and workflow intelligence solutions.
5+ YOEBachelor’s degree or equivalent; 4+ years mortgage industry experience and 5+ years in client-facing or account management roles. Strong onboarding, client engagement, UAT, escalation management, and mentoring skills.
Villages of California: Provides special education and mental health services to youth.
Teach students with emotional, behavioral, and educational challenges; collaborate with clinical and instructional staff; and use classroom management, behavior intervention, de-escalation, and specialized instruction practices.
Cheer Home Care: Provides personalized in-home care and nursing services for seniors.
Friendly, organized, technology-comfortable candidate to manage scheduling, front-desk reception, caregiver support, and escalation during Friday–Tuesday schedule including weekend/overnight coverage.
Airspace: AI-powered logistics platform for time-critical freight delivery.
Expert-level experience as an Operations Specialist III or equivalent, ability to resolve escalations, coach teammates in real time, monitor live queues, and interface with account managers and leadership.