37 escalation manager jobs at 25 companies in Durham, NH
1mo
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Facility - Maintenance Manager
Haverhill, Massachusetts, United States
OnsiteFull Time
4+ YOEHigh school diploma, 4+ years facility maintenance experience, HVAC/electrical/refrigeration training preferred, valid driver’s license, CPR and de-escalation/restraint certifications, ability to perform repairs and manage contractors.
3d
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Case Manager
Malden, Massachusetts, United States
$28/hr OnsiteFull Time
Human services client experience, crisis de-escalation, assessment, problem-solving, negotiation, advocacy, trauma and homelessness knowledge, and English fluency required; bilingual Spanish or Haitian Creole preferred.
2mo
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Buying & Supplier Manager II, Robotics Supply Chain - Procurement
North Reading, Massachusetts, United States
$73k-$128k/yr OnsiteFull Time
3+ YOEBachelor's degree, 3+ years cross-functional and procurement experience, supplier relationship management, vendor performance and SLAs, data-driven procurement, strong collaboration and escalation management skills.
3w
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5004 - Assistant Store Manager PT
Peabody, Massachusetts, United States
$17/hr OnsitePart Time
Manage store performance, lead and train associates, achieve sales KPIs, handle customer escalations, perform cash and inventory duties, and meet physical demands including frequent standing and occasional lifting up to 50 lbs.
MPOS, Lids Custom
2w
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Customer Success Manager
Santa Clara or Yocumtown or Harrisburg or Nashua
HybridFull Time
10+ YOEBachelor's in engineering or related technical field and 10+ years in customer-facing technical roles; escalation leadership, RCA, QBRs, CRM tools, and domestic/international travel required.
Single Pane of Glass, Salesforce, Jira, Smartsheet, Microsoft Office
2w
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Clinical Manager, Behavioral Health
Methuen, Massachusetts, United States
OnsiteFull Time
3+ YOE3+ MgmtRequires a nursing, psychology, social work, or mental health counseling degree; 3–5 years of progressive acute behavioral health leadership; relevant licensure or certification; BLS; and de-escalation training.
1w
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Residential House Manager (Orange Accessible -Malden Center)
Malden, Massachusetts, United States
$40k-$46k/yr OnsiteFull Time
High school diploma required; experience in direct care, residential support, or human services preferred. Requires compassionate communication, organization, time management, de-escalation, boundary-setting, and resident leadership skills.
1mo
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Case Manager - Assertive Community Treatment (ACT)
Nashua, New Hampshire, United States
$23-$28/hr FieldFull Time
1+ YOEBachelor's in social work/psychology/human services, 1+ years related experience preferred, strong assessment, crisis intervention, de-escalation, communication, and collaboration skills.
2w
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Director of Customer Success
Salem, New Hampshire, United States
OnsiteFull Time
Customer Success or account management experience, direct people leadership, strategic planning, customer relationship management, data analysis, communication, escalation management, and technical aptitude are required.
2w
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Administrative Assistant
Peabody, Massachusetts, United States
$50k-$60k/yr OnsiteFull Time
Organizational, problem-solving, communication, customer service, scheduling, escalation-handling, multitasking, and deadline-management skills; scheduling software experience preferred.
Key Performance Indicators (KPIs)
2mo
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Registered Nurse (RN )- Inpatient Psych - 32 hours/week, evening shift
Beverly, Massachusetts, United States
$37-$85/hr OnsiteFull Time
Massachusetts RN license required, BLS required, bachelor's in nursing preferred. Competence in psychotropic medication administration, withdrawal management, group leadership, and de-escalation/restraint management.
2w
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Administrative Assistant
Peabody, Massachusetts, United States
$50k-$60k/yr OnsiteFull Time
Organized professional with strong problem-solving, communication, customer service, escalation-handling, multitasking, and deadline-management skills; scheduling or service coordination experience preferred.
Key Performance Indicators (KPIs)
1mo
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Registered Nurse (RN), Child Inpatient Psych, Part Time 24hr Evening
Devens, Massachusetts, United States
$44-$58/hr OnsitePart Time
Active MA RN license, CPR required, BSN preferred; psychiatric/inpatient experience, crisis management, de-escalation, and strong communication skills preferred.
2d
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Multi-Office Leader
Amesbury, Massachusetts, United States
$59k-$74k/yr FieldFull Time
H&R Block: A tax services providing tax preparation and financial solutions to clients and communities.
3+ YOE3+ MgmtBachelor’s degree or equivalent experience and 3+ years leading teams in multi-unit retail, service, or operations environments. Requires coaching, performance management, labor management, data analysis, travel, and client escalation skills.
1w
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Crisis Interventionist
Alton, New Hampshire, United States
OnsiteFull Time
Bachelor's degree in social work or related field, experience with children or adolescents, and demonstrated crisis intervention, behavior management, de-escalation, communication, and problem-solving skills.
1mo
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Showroom Concierge
Burlington, Massachusetts, United States
$60k/yr OnsiteFull Time
2+ YOE2–3 years sales support experience; industry experience preferred; proficiency with CRM; strong interpersonal, time-management, de-escalation, and problem-solving skills.
CRM
1d
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School Psychologist - Middle School
Stoneham, Massachusetts, United States
$63k/yr OnsiteFull Time
Valid Massachusetts DESE school psychologist certification and a master's degree or higher required. Requires communication, assessment, counseling, case management, SEL, de-escalation, and student support expertise.
Zones of Regulation, Responsive Classroom, TCIS
5d
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Facility Supervisor - Portland Maine
Portland, Maine, United States
$19-$22/hr OnsiteFull Time
Highly experienced professional with crisis-response and de-escalation expertise, sound judgment, customer service skills, Microsoft Office proficiency, and ability to manage safety incidents and public-facing operations.
Microsoft Office
1w
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BCBA
Chelmsford, Massachusetts, United States
$61k-$115k/yr OnsiteFull Time, Temporary
3+ YOERequires BCBA board certification, 3–5+ years working with students with behavioral and emotional needs, behavior-plan development, ABA, crisis management, de-escalation, and collaboration skills.
ABA, Functional Behavior Assessments (FBAs), CPI
2d
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Multi-Office Leader
Danvers, Massachusetts, United States
$59k-$74k/yr FieldFull Time
3+ YOEBachelor’s degree or equivalent experience; 3+ years leading teams in multi-unit retail, service, or operations environments; experience with financial results, labor management, change, facilities, staffing, compliance, data analysis, and client escalations.
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