10 escalation manager jobs at 8 companies in Erwin, TN
3w
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Manager of 24/7 & Customer Support Operations
Johnson City, Tennessee, United States
$120k-$180k/yr OnsiteFull Time
Lead and scale a 24/7 operations desk: hire/train/schedule operators, manage incident and escalation handling, ensure market rule compliance and operational procedures; management training or equivalent and high school diploma required.
2mo
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Assistant Manager
Asheville, North Carolina, United States
OnsiteFull Time, Part Time
Leadership experience in retail, ability to drive sales and execute operations, strong communication and de-escalation skills, ability to lift up to 40 lbs and work flexible schedules including nights, weekends and holidays; minimum age 21.
2mo
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PROGRAM (Community) Manager
Mountain City, Tennessee, United States
OnsiteFull Time
1+ YOEHigh school/GED and 1 year healthcare experience required; verbal de-escalation and crisis intervention skills, working knowledge of CARF and HIPAA, documentation skills; background check and fingerprinting required.
1mo
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Call Center Operations Manager - Kingsport, TN - Internal
Kingsport, Tennessee, United States
OnsiteFull Time
Lead and direct supervisors and associates to meet productivity, quality, and revenue goals; coach, monitor performance, handle escalations, hiring, scheduling, and reporting for a team of 10-25.
2w
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Assistant Site Manager Express
Elizabethton, Tennessee, United States
OnsiteFull Time
1+ YOEHigh school diploma or equivalent and at least one year of supervisory experience in a car wash or customer-focused retail setting. Requires leadership, communication, customer de-escalation, basic computer skills, and ability to lift 50 pounds.
Origami, Microsoft Excel, point-of-sale systems, email, spreadsheets
1mo
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Licensed Counselor - Behavioral Health Urgent Care -Overnights Part Time
Asheville, North Carolina, United States
OnsitePart Time
Master's-level licensed clinician (LCSW or LCMHC) or provisional accepted; perform crisis assessments, brief therapy, case management, referrals, crisis de-escalation; valid driver license and background checks required.
2mo
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Restorative Practices Teacher
Cocke County or Tennessee
OnsiteFull Time
Tennessee elementary teacher certification and CPI required; bachelor\u0002s in Elementary Education required; willing to attend restorative practices training; strong classroom management, de-escalation, communication, assessment, and record-keeping skills.
2mo
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Licensed Social Worker / Licensed Counselor / Behavioral Health Urgent Care
Asheville, North Carolina, United States
OnsiteFull Time
Master's degree required, full or provisional NC licensure (LCSW/LCMHC), valid driver's license, CPR/first aid/NCI preferred, crisis assessment and de-escalation skills, ability to perform case management and referrals.
2mo
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Hamblen Redirections Master's Clinician
Morristown or Hamblen County
$52k/yr OnsiteFull Time
Master's degree in counseling/MFT/psychology/social work required; clinical documentation and case management experience; one year experience preferred; valid driver's license with F endorsement, certified in verbal/physical de-escalation, ability to transport clients.
2mo
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Hamblen Crisis Services Coordinator
Morristown, Tennessee, United States
$73k/yr FieldFull Time
3+ YOEMaster's in counseling/psychology/social work/sociology; licensed master's clinician (LCSW, LPC-MHSP, or LMFT) with 3+ years' experience; MPA certification required; valid driver's license; crisis/de-escalation skills; documentation and supervisory experience; background checks and drug screen required.