132 escalation manager jobs at 78 companies in Ewing, NJ
5d
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CPC Denials Escalation Analyst
West Long Branch, New Jersey, United States
$35-$38/hr OnsiteFull Time
5+ YOERequires CPC, CPB, or AHIMA associate degree; 5+ years of revenue cycle management experience; CPT, HCPCS, and charge capture knowledge; and Athena, Epic, or comparable PM/EHR experience.
Athena, Epic, PM/EHR, CPT, HCPCS
1mo
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Service Delivery, Client Mgmt, Project Manager
Glassboro, New Jersey, United States
$82k-$130k/yr OnsiteFull Time
6+ YOEExperience in client relationship management, cybersecurity incident detection & response, SLA/SLO management, FedRAMP/DoD IL compliance, reporting and data analysis, escalation handling, and use of AI for service improvement.
Artificial Intelligence (AI)
1mo
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Service Management Consultant - Major Incident Manager
Bridgewater or Warren
$56k-$109k/yr OnsiteFull Time
Lead onshore/offshore incident teams, declare and manage major incidents, ensure SLA adherence, coordinate service restoration, escalate operational issues, ITIL knowledge and 24x7 shift experience required.
2d
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District Sales Manager
Philadelphia or Pennsylvania
$332k-$457k/yr RemoteFull Time
Requires SaaS architecture knowledge, preferably in networking or security, channel sales experience, sales pipeline results, team leadership, client escalation management, and strong communication and consensus-building skills.
SaaS
1mo
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Shelter Safety Manager
Philadelphia, Pennsylvania, United States
$22-$24/hr OnsiteFull Time
3+ YOE3+ Mgmt3+ years supervisory/shift leadership in residential/shelter or 4+ years working with at-risk youth; trauma-informed care, crisis intervention, de-escalation, documentation, and electronic case management proficiency.
3w
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Manager, Technical Support
Philadelphia, Pennsylvania, United States
HybridFull Time
FreedomPay: A payments technology delivering a unified commerce platform, secure payment processing, and merchant-facing solutions.
5+ YOE2+ MgmtBachelor's degree,5+ years technical support experience,2+ years managing support teams,experience with payments and POS/PMS (Micros,Opera,Aloha,InfoGenesis),24/7 escalation management and after-hours availability,strong communication and leadership.
Micros, Opera, Aloha, InfoGenesis
1mo
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Assistant Showroom Manager, Blue Nile
Short Hills, New Jersey, United States
$26-$34/hr OnsiteFull Time
3+ YOE3+ years customer service/sales experience, prior retail management preferred, proven sales track record, strong communication, Microsoft Office proficiency, ability to coach and resolve escalations.
Microsoft Office
1mo
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Manager, Investor Services
Evansville or New York City or Union or Windsor
$80k-$150k/yr HybridFull Time
5+ YOE2+ MgmtBachelor's in finance/accounting/business/economics required; 5+ years in investor services or fund administration; 2+ years people management; client-facing escalation experience; fund onboarding, reporting, compliance, and process improvement skills.
4w
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Call Center Manager (On-Site)
West Chester, Pennsylvania, United States
$70k-$100k/yr OnsiteFull Time
Supervisory call center experience, coaching and KPI management, workforce oversight, escalation handling, ADP payroll familiarity, CRM experience, strong communication and analytical skills.
ADP, CRM
1mo
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HDIS District Installation Mgr (Rockaway, NJ)
Rockaway, New Jersey, United States
$75k-$90k/yr OnsiteFull Time
10+ YOE10+ years experience, bachelor\u0002s degree typical, district-level leadership of install teams, strong customer-focus, ability to manage job flow, audits, and escalations.
1mo
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7802 - Assistant Store Manager FT
West Vancouver or Indianapolis or Philadelphia
$20-$21/hr OnsiteFull Time
Retail management experience with ability to lead staff, drive sales, manage inventory and operations, resolve customer escalations, perform cash handling, and meet physical demands (standing, lifting up to 50 lb).
MPOS, Lids Custom, mobile Point-of-Sale system
1d
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Case Manager III
Philadelphia, Pennsylvania, United States
OnsiteFull Time
3+ YOEBachelor's degree in social work, counseling, or a related human services field; licensed healthcare professional credential; 3+ years of behavioral health experience; CPR and de-escalation/restraint certification.
2w
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Air Logistics Customer Care Manager
Media, Pennsylvania, United States
OnsiteFull Time
2+ YOE2+ MgmtLead customer care teams, manage customer portfolios, drive retention and growth, ensure service delivery, and handle escalations; requires 2+ years freight forwarding and air logistics experience and leadership experience.
Microsoft Office
2d
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Retail Assistant Store Manager-MONTGOMERY MALL
North Wales, Pennsylvania, United States
$20-$25/hr OnsiteFull Time
Prior management experience, preferably in retail; proven sales, customer experience, and operational results; communication, coaching, de-escalation, and adaptability skills; high school diploma, GED, or relevant experience.
2mo
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Assistant Store Manager
Trenton or Fairless Hills
$17-$17/hr OnsiteFull Time
Supervise retail sales staff, adjust schedules, train and evaluate employees, track results, resolve escalated customer complaints; prior retail or customer service experience and strong communication and leadership skills required.
1mo
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Residential Counselor Manager
Camden, New Jersey, United States
$58k-$63k/yr OnsiteFull Time
4+ YOE1+ MgmtBachelor's degree in social work, psychology or related field; valid driver's license; 4 years direct care with youth in behavioral health or institutional setting; 1 year supervisory experience; First Aid and CPR; ability to perform therapeutic holds and de-escalation.
1mo
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Customer Success Manager (CSM) - SAP Academy for Customer Success - Newtown Square (Hybrid)
Newtown Square, Pennsylvania, United States
$78k-$181k/yr HybridFull Time
2+ YOE2+ years supporting customers or consulting; ability to drive retention, manage escalations, understand AI fundamentals, strong business acumen, problem solving, and English proficiency.
S/4HANA, SAP SuccessFactors, SAP Business Technology Platform (BTP), SAP Business Data Cloud
2mo
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Clinical Case Manager III for Adult OP Services
Philadelphia, Pennsylvania, United States
OnsiteFull Time
3+ YOEMaster's in social work/counseling required; state licensure (e.g., LCSW, RN, ARNP, MFT, MHP); 3+ years behavioral health experience; CPR and de-escalation/restraint certification; case management and documentation skills.
1mo
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Client Service Manager, East
Mount Laurel Township, New Jersey, United States
$48k-$72k/yr OnsiteFull Time
4+ YOEHigh school diploma, AZ Health license, 4+ years client/customer service or benefits experience in healthcare or call-center setting; strong written/verbal communication; Microsoft Word/Excel proficiency; experience with databases and escalations.
Microsoft Word, Microsoft Excel, Salesforce, Box
1w
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Manager, Account Specialist
Philadelphia, Pennsylvania, United States
OnsiteFull Time
5+ YOE3+ Mgmt5+ years in operations or call center, 3+ years management; benefits administration knowledge; strong communication, data interpretation, coaching, workforce planning, and escalation resolution skills.
Salesforce, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Outlook, Microsoft Teams
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