45 escalation manager jobs at 34 companies in Isleton, CA
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Global Planning Operations Escalation Manager
Fremont, California, United States
$137k-$287k/yrHybridFull Time
Lam ResearchNASDAQ: LRCX: Designs and manufactures wafer fabrication equipment for the semiconductor industry.
10+ YOELead high-severity incident and escalation management, perform structured root-cause analysis (8D, Five Whys, Fishbone, PS&DM), provide executive reporting, and collaborate cross-functionally. Requires 10+ years experience and degree or equivalent experience.
Quanta ManufacturingTWSE: 2382: Electronics design and manufacturing services for global technology brands.
8+ YOELeads manufacturing programs and multiple projects, manages resources and schedules, drives risk and escalation resolution, coaches program/project managers. Typically requires 8+ years program/project experience and a bachelor's degree preferred.
Chinese for Affirmative Action: Advocates for civil rights and justice for Asian Americans.
2+ YOE2+ Mgmt2+ years program management and supervisory experience,2+ years working with system-impacted individuals,high school diploma or GED,skills in mediation,de-escalation,project management,Google Workspace and database use.
Epia Neuro: A neural technology developing systems to restore function and independence for people with neurological conditions.
3+ YOERequires 3–5+ years managing technical programs or projects for software, firmware, or embedded systems teams, with cross-functional planning, dependency mapping, scheduling, risk tracking, escalation, and strong written communication.
Jira, Confluence, FDA premarket cybersecurity guidance, SBOM
Satellite Affordable Housing Associates: Develops and manages affordable housing for low-income populations.
1+ MgmtMinimum 1 year supervisory experience; affordable housing/property management experience and knowledge of Tax Credit, HUD, or Section 8 preferred. Strong MS Office skills (Excel, Word, Outlook); Yardi desirable. Ability to manage budgets, de-escalate conflict, and travel between properties.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Yardi
2+ YOE2+ years project management, 4+ years customer service, college degree or equivalent, strong communication, account and escalation management, ability to manage multiple complex accounts.
Sacramento Native American Health Center: Provides holistic and culturally competent community healthcare services.
2+ YOEProvide comprehensive case management and care coordination for patients with complex needs; EHR experience; 2+ years in health or social services; skills in motivational interviewing, de-escalation, harm reduction, and trauma-informed care.
Electronic Health Record (EHR), Microsoft Office, Windows
Barnes & Noble: Physical retailer of books, media, and cafe products.
Lead and develop store team, maintain operational and visual standards, support sales and inventory management, execute loss prevention and safety procedures, and provide strong customer service and de-escalation skills.
Summit BHC: Operates behavioral health and addiction treatment centers nationwide.
4+ YOE1+ MgmtBachelor's in behavioral/mental health required, 4+ years working with the population, 1+ year supervisory experience, state-required licensed counselor/therapist, CPR and de-escalation training.
Right Way Garage Doors: Provides professional garage door installation, repair, and manufacturing services.
5+ YOE3+ Mgmt5+ years service-industry experience, 3+ years leadership, experience managing field technicians, strong KPI and customer escalation skills; ServiceTitan experience a plus; background, drug, and motor-vehicle checks required.
Wente Family Estates: Produces sustainably farmed wines and operates championship golf facilities.
Hospitality leadership with floor management, guest service escalation, POS/reservation system experience (Commerce7, TOCK), ability to lift 50 lbs, and willingness to work weekends, evenings, and holidays; previous hospitality leadership preferred.
Universal Health ServicesNYSE: UHS: Operates acute care hospitals and behavioral health facilities.
1+ YOEBachelor’s degree in social work, counseling psychology, mental health or related field; one year clinical experience preferred; CPI, Verbal De-escalation, CPR within 90 days; per diem role.
Robert HalfNYSE: RHI: Provides specialized staffing and global business consulting services.
3+ YOE3–5 years community/social media experience, deep Reddit expertise, experience with LinkedIn/Instagram/TikTok/YouTube, familiarity with Sprout and Brandwatch, strong writing, analytics, and escalation handling.
Blackstone Consulting, Inc.: A security services firm providing security and supervisory services for healthcare sites.
3+ MgmtMinimum 3 years supervisory experience in healthcare, high school diploma or GED, be 18+, valid driver\u0002s license or state ID, legal right to work in the U.S., fluent English, reliable phone, pre-employment drug/background screen, healthcare competency and de-escalation training.
Lam ResearchNASDAQ: LRCX: Manufacturing equipment used to fabricate advanced semiconductor microchips.
Experience in sales operations, demand planning, supply chain or manufacturing operations in the semiconductor industry; people management experience; bachelor’s degree required (advanced degree preferred); strong execution and escalation management skills.
NidecTokyo Stock Exchange: 6594: Manufactures electric motors and electronic components for industrial applications.
Troubleshoot field products, analyze electronic circuits, produce wiring drafts, manage escalations, and communicate with customers; bachelor's in engineering preferred.
BART: Operates the heavy-rail transit system in the Bay Area.
Requires 2 years of journey-level elevator and escalator maintenance experience, a valid California driver's license, satisfactory driving record, shift and emergency overtime availability, and physical mobility to inspect work.
CRST: Nationwide provider of truckload freight transportation and logistics services.
High school diploma, proven logistics customer service experience, strong verbal/written communication, proficiency with data entry and customer management systems, ability to manage escalations within SLAs.
The OCD & Anxiety Treatment Center: Provides specialized clinical treatment for OCD and anxiety disorders.
Some college or related experience; competency with EMR and Google Docs/Sheets; strong communication, de-escalation, crisis management, documentation, and group facilitation skills.