16 escalation manager jobs at 11 companies in Jacksonville, AR
3mo
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Escalation Manager - Customer Care Centers
Little Rock or Alpharetta
HybridFull Time
5+ YOE1+ MgmtManage escalation queue, coach live escalations, document cases, ensure risk standards and documentation; leadership experience in call center or banking operations.
3mo
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Escalation Manager - Customer Care Centers
Little Rock or Alpharetta
OnsiteFull Time
5+ YOE1+ MgmtHigh school diploma required (BA preferred). 5+ years in call center/customer service/banking ops,2+ years in contact center risk/fraud/escalations,1+ year leading frontline teams; strong judgment, documentation, and communication skills.
3w
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Technical Customer Escalation Manager
San Francisco or New York City or Seattle or Little Rock
$107k-$141k/yr OnsiteFull Time
5+ YOEBachelor's degree in a technical field,5+ years in technical support/escalation/incident management,strong written and executive communication,project management and on-call availability.
Salesforce Service Cloud, Zendesk, JIRA, PagerDuty
1mo
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Account Manager
Little Rock, Arkansas, United States
OnsiteFull Time
Manage clinic operations and staff, drive productivity and revenue, lead process improvement, handle escalations, recruit and train CAS staff, and communicate with providers.
1w
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Above Store Manager
Benton, Arkansas, United States
$70k-$80k/yr OnsiteFull Time
Requires restaurant management experience, ability to manage restaurant operations, and strong training and leadership skills. Responsible for overseeing a group of restaurants and resolving escalated operational issues.
1w
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Above Store Manager
Pine Bluff, Arkansas, United States
$70k-$80k/yr FieldFull Time
Restaurant management experience, ability to manage restaurant operations, and strong training and leadership skills required. Must handle hands-on restaurant work, escalated issues, and multi-location operations.
1w
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Above Store Manager
Pine Bluff, Arkansas, United States
$70k-$80k/yr FieldFull Time
Requires restaurant management experience, ability to manage restaurants, and strong training and leadership skills. Responsible for operations across multiple restaurants and resolving escalated issues.
1w
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Above Store Manager
White Hall, Arkansas, United States
$70k-$80k/yr OnsiteFull Time
Requires restaurant management experience, hands-on restaurant operations capability, training and leadership skills, and ability to resolve escalated operational issues across multiple locations.
2mo
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Operations Manager - Insurance - Midland
Overland Park or Birmingham or Atlanta or Dallas or Little Rock or Charlotte or McLean
OnsiteFull Time
5+ YOE2+ MgmtManagerial experience with servicing and insurance knowledge, quality control, escalations, problem solving, critical thinking, and ability to work in a fast-paced environment; supervisory experience preferred.
1w
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Retail Store Manager-MCCAIN MALL
North Little Rock, Arkansas, United States
OnsiteFull Time
2+ MgmtRequires 2+ years of management experience, preferably in retail, sales and operational results experience, customer-focused leadership, communication, coaching, conflict de-escalation, and high school diploma, GED, or relevant work experience.
2mo
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ASST PROGRAM DIRECTOR - ADMIN
Benton, Arkansas, United States
OnsiteFull Time
2+ YOEMaster's degree preferred; RN license; 2+ years psychiatric treatment experience preferred; CPR/BLS; Handle with Care; Verbal De-escalation; regulatory/accreditation knowledge.
2d
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Security Guard
Little Rock, Arkansas, United States
$15/hr OnsiteFull Time
Valid Arkansas security officer license required; security experience preferred. Requires communication, observation, conflict-management, de-escalation, judgment, computer, and documentation skills.
1mo
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Director of Admissions Acute $10k Sign-on
Conway, Arkansas, United States
OnsiteFull Time
3+ YOEMaster's in human services or RN required; 3+ years healthcare admissions experience preferred; CPR and de-escalation/restraint certification; hiring, training, quality management, and budget responsibility.
3w
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SECURITY OFFICER II - SECURITY - PDN (AS NEEDED)
Pine Bluff, Arkansas, United States
OnsiteFull Time, Part Time
8+ YOEHigh school diploma required; 8 years of law enforcement experience, BLS/CPR and firearm certification required. Requires conflict management, emergency response, communication, and de-escalation skills.
4d
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CORRECTIONS OFFICER (Pine Bluff - Medical/Transport, AR, US, 71603)
Pine Bluff, Arkansas, United States
$51k-$75k/yr OnsiteFull Time
High school diploma equivalent and valid driver's license required. Must manage inmate security, de-escalate tense situations, write detailed reports, make decisions under stress, and perform physically demanding emergency and self-defense tasks.
1w
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Retail Key Holder-CONWAY TOWNE CENTER
Conway, Arkansas, United States
$16/hr OnsitePart Time
High school diploma, GED, or relevant work experience; retail sales and customer experience results; communication, coaching, adaptability, de-escalation, and availability for varied peak shifts.
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