37 escalation manager jobs at 34 companies in Lyons, CO
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Service Manager
Washington or Denver
$90k-$125k/yrOnsiteFull Time
Sylvester's Dock & Door: Provides installation and maintenance for commercial doors and docks.
5+ YOE5+ years in service, construction, trades or related industry; leadership, scheduling, parts management, customer escalation, and strong communication and organizational skills.
Spring View Hospital: Community hospital providing acute care and specialty medical services.
Master's degree required, current clinical/social work license, CPR and de-escalation certification within 30 days, clinical oversight and program management experience.
Mesa LabsNASDAQ: MLAB: Manufactures life science tools and critical quality control solutions.
5+ YOE2+ MgmtBachelor's degree required; 5+ years in customer support with 2+ years management experience. Expertise in complaint and escalation management, cross-functional collaboration, and data-driven continuous improvement.
Wonder: Provides a multi-restaurant food delivery and meal kit platform.
5+ YOEBachelor's degree and 5+ years in B2B account management, sales, or client success; requires upselling, analytics, communication, problem-solving, client de-escalation, collaboration, and systems aptitude.
Whitefish Bay or Rosemont or Chicago or Denver or Milwaukee or Grand Rapids or Illinois or Florida or Indiana or Michigan or Wisconsin or United States
$71k-$95k/yrOnsiteFull Time
Wintrust Financial CorporationNASDAQ: WTFC: Provides community banking, commercial finance, and wealth management services.
Manage daily branch operations, hire/train staff, drive sales and business development, resolve escalated customer matters; requires retail banking and managerial experience and high school diploma or college preferred.
World Market: Sells imported furniture, home decor, and specialty food products.
2+ YOELead store teams, drive sales and operational priorities; 2+ years of retail leadership preferred; ability to work flexible schedule, stand for extended periods, lift up to 40 lbs., and de-escalate customer situations.
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
1+ YOE1+ year business banking or lending experience; knowledge of business credit, products, and risk; strong communication; MS Office proficiency; ability to manage priorities and escalate appropriately.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
Jeppesen ForeFlight: Provides integrated software and data solutions for aviation flight planning.
5+ YOE5+ years in customer success or technical consulting in SaaS, EFB/aviation experience, strong consultative and communication skills, escalation management, and stakeholder engagement.
Jeppesen FliteDeck Pro, Ground Controls, Electronic Flight Bag (EFB)
Boise or Phoenix or Annapolis or Raleigh or Columbia or Nashville or Austin or Boulder or Tallahassee or Columbus or Lansing or Pennsylvania or Illinois
RemoteFull Time
Blue Cloud Pediatric Surgery Centers: Operates specialized ambulatory surgery centers for pediatric dental care.
Supervise payment posting team, ensure timely posting and reconciliation of insurance and patient payments within 48 hours, research posting discrepancies, and escalate trends to management.
NateraNASDAQ: NTRA: Provides clinical genetic testing and diagnostics services.
7+ YOERequires 7+ years in IT support or operations, networking and endpoint management experience, Level 2–3 escalation ownership, enterprise systems support, and strong communication skills.
Google Workspace, Zoom, Atlassian, Mobile Device Management (MDM), DNS, DHCP, VPN, Microsoft?
Experience with social media, online reputation management, content creation (Canva), basic CRM/tracker use, strong written communication, organization, multitasking, and judgment for escalation.
Argus Event Staffing: Provides security and staffing services for large-scale venues.
Supervise guest and employee security screening, coordinate staff briefings and training, communicate with venue management, document incidents, and demonstrate strong communication, de-escalation, and customer-service skills.
Morpheus Enterprise and Morpheus VM Essentials Support Engineer
Fort Collins or Alpharetta or Spring
$111k-$211k/yrOnsiteFull Time
Hewlett Packard EnterpriseNYSE: HPE: Providing global edge-to-cloud infrastructure and IT solutions for businesses.
7+ YOEBachelor's or master's degree in software engineering, computer science, or equivalent; 7+ years of technical experience in virtualization, cloud management, or enterprise support; expertise in complex troubleshooting and escalations.
VM Essentials, Morpheus Enterprise, hypervisor, cloud orchestration, Microsoft Excel
Catholic Charities of the Archdiocese of Denver: Provides comprehensive social services and emergency assistance to individuals.
0.5+ YOEProvide guest intake and bed management, enforce shelter guidelines, de-escalate crises, document resident information; high school/GED and 6+ months related experience required.
Community Reach Center: Provides behavioral health and wellness services to the community.
1+ YOEBachelor's degree required, HQS certification required, valid driver's license, 1+ years related experience, crisis de-escalation and case management skills, ability to perform inspections and light lifting.
Colorado Judicial Branch: State government entity managing trial courts and probation services.
Bachelor's in criminal justice or related field OR associate+2yrs OR HS+4yrs experience; experience in criminal justice or related field; ability to manage cases, assess risk, de-escalate, and prepare reports.