38 escalation manager jobs at 25 companies in Melvindale, MI
2w
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Service Delivery Manager - GOV
Downers Grove or Livonia or Bellevue
$84k-$152k/yr OnsiteFull Time
4+ YOEBachelor's degree required; 4–7 years managing regulated B2B service delivery and deployment, plus risk management, escalation handling, cross-functional coordination, and customer communication experience.
Paylookup
3w
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General Manager (TOL)
Sylvania, Ohio, United States
$70k/yr OnsiteFull Time
Proven leadership, P&L and operational management, regulatory compliance (ATF/OSHA), talent development, customer escalation resolution, and data-driven performance management.
2mo
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Account Manager
Detroit, Michigan, United States
OnsiteFull Time
2+ YOE2+ MgmtManage day-to-day security operations, supervise and develop staff, ensure contract compliance, coordinate client communication and support services; requires supervisory experience and ability to handle escalations.
1w
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RPM Care Manager
Southfield, Michigan, United States
OnsiteFull Time
High school diploma or GED required; healthcare experience preferred. Requires strong computer, communication, organizational, and time management skills and ability to recognize abnormal readings and follow escalation protocols.
Electronic Health Records, Athenahealth, ChronicCareIQ, 3CX
3w
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Field Operations Manager
Detroit, Michigan, United States
$60k-$70k/yr OnsiteFull Time
1+ YOE1-2 years scheduling/coordination or administrative experience, strong communication, attention to detail, ability to manage multiple priorities, comfort with HCHB/Monday.com/Smappen/Microsoft Teams, problem-solving and escalation skills.
HCHB, Monday.com, Smappen, Microsoft Teams
1w
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SILP Case Manager
Redford, Michigan, United States
FieldFull Time
1+ YOEBachelor’s degree in social work or related field, Michigan driver’s license, case management and community systems experience, and crisis intervention, de-escalation, motivational interviewing, and trauma-informed care skills.
computers, phones, photocopiers, fax machines
4w
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Sea Logistics Operational Key Account Manager/Client Program Manager
Detroit, Michigan, United States
$100k-$120k/yr OnsiteFull Time
5+ YOE5+ years freight forwarding order management experience, familiarity with order management systems and visibility/reporting tools, strong communication and stakeholder management, ability to manage escalations and drive process improvements, must be authorized to work in the US without sponsorship.
2w
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Retail Assistant Store Manager-Arborland Center
Ann Arbor, Michigan, United States
$19-$23/hr OnsiteFull Time
Proven retail management experience delivering sales, customer experience, and operational results; high school diploma/GED or relevant experience; strong communication, coaching, and de-escalation skills.
1mo
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RN Manager - ECT Program
West Bloomfield, Michigan, United States
OnsiteFull Time
2+ YOE1+ MgmtCurrent state RN license, CPR and de-escalation/restraint (and possibly first aid), 2+ years RN experience with 1+ year supervisory/charge experience; ECT/procedural and behavioral health experience preferred.
3mo
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FINRA Supervisory Specialist - PNC Wealth Management
Pittsburgh or Bellaire or Bridgewater or Raleigh or Birmingham or Dallas or Cleveland or Ann Arbor or Orlando or Phoenix or Charlotte or Cherry Hill or Jacksonville or Columbus or Miami
$45k-$142k/yr OnsiteFull Time
2+ YOESupervise and review trades, ensure regulatory compliance, coach staff, and manage escalations across regions.
2mo
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Managing Consultant, TradeDesk
Romulus, Michigan, United States
OnsiteFull Time
Experience in HTS classification, trade compliance, customs operations or international logistics; leadership and team management skills; knowledge of PGA requirements; ability to manage operational teams and customer escalations.
3w
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Operations Support Representative - Brokerage
Auburn Hills, Michigan, United States
$45k-$55k/yr OnsiteFull Time
Experience in transportation/brokerage preferred; strong communication, negotiation, prioritization, and multitasking skills; ability to manage shipments, scheduling, and escalations.
2mo
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Network Operations Director
Farmington Hills or Dallas or Fort Worth
HybridFull Time
8+ YOE5+ Mgmt8+ years telecom/IT experience, 5+ years managing NOC or managed services teams, experience with RAN/Packet Core/Backhaul, 24x7 operations, customer-facing escalation management, bachelor's degree or equivalent.
3GPP, RAN, Packet Core, Remote Monitoring & Management (RMM), LTE, 5G, CBRS, IoT, ticketing systems
3w
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Lead Data Center Support Services Technician
Saline, Michigan, United States
$32-$64/hr OnsiteFull Time
6+ YOE6+ years experience in data center hardware/network operations, incident escalation, RCA, SOP/MOP governance, vendor management, and mentoring; English required.
1mo
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Student Success & Support Teacher
Bloomfield Hills, Michigan, United States
$20/hr OnsiteFull Time, Part Time
Bachelor's degree required, Michigan teaching certificate preferred, experience with adolescents and classroom management, strong interpersonal and de-escalation skills, excellent communication and organization.
1w
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BILINGUAL CUSTOMER EXPERIENCE MANAGEMENT SPECIALIST-HYBRID
Windsor, Ontario, Canada
$51k-$79k/yr HybridFull Time
Contact centre or member service experience handling complex or escalated concerns; strong conflict resolution, communication, analytical, documentation, organizational, case management, and collaboration skills; English/French bilingualism.
Artificial Intelligence (AI)
1w
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Leasing Consultant
Warren or Bloomfield Hills or Troy
$15-$20/hr OnsiteFull Time
1+ YOERequires 1+ year in sales, leasing, or customer service; strong sales, negotiation, communication, organization, and de-escalation skills; Microsoft Office and property management systems proficiency.
Microsoft Office, Microsoft Excel, Microsoft Outlook, CRM, property management systems
1w
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Leasing Consultant
Warren or Bloomfield Hills or Troy
$15-$20/hr OnsiteFull Time
1+ YOERequires 1+ year in sales, leasing, or customer service; strong sales, negotiation, communication, organization, and de-escalation skills; Microsoft Office and property management system proficiency.
Microsoft Office, Microsoft Excel, Microsoft Outlook, CRM
1mo
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Part Time Door Attendant
Grosse Pointe, Michigan, United States
$25/hr OnsitePart Time
Friendly, punctual individual able to stand for shifts, check IDs, manage guest entry, de-escalate conflicts, and work evenings/weekends/holidays; hospitality or customer-service experience preferred.
6d
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Lead Program Support Specialist
Troy, Michigan, United States
$61k-$80k/yr OnsiteFull Time
3+ YOERequires 3–5 years of customer service and escalation management experience, strong communication, organization, multitasking, interpersonal skills, and proficiency with MS Office, computer platforms, browsers, and operating systems.
Microsoft Outlook, Microsoft Excel, Microsoft Word, CRM
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