HiringCafe
Join our community

102 escalation manager jobs at 74 companies in Pasadena, CA

2w
Save
Mark Applied
Hide
YouTube Escalation Specialist, Scaled Comms and Escalations
Los Angeles or San Bruno
$90k-$129k/yr OnsiteFull Time
Google
GoogleNASDAQ: GOOGL: Provides online search, advertising, cloud computing, and consumer electronics.
2+ YOEBachelor's or equivalent experience,2 years in trust and safety/incident management/escalation or crisis response,experience investigating user-facing issues,excellent editorial and communication skills,ability to inform executive decisions.
Job PostingView all
2mo
Save
Mark Applied
Hide
Policy Escalation Lead, High Harm - USDS
Culver City or Los Angeles
$111k-$257k/yr OnsiteFull Time
TikTok USDS Joint Venture
TikTok USDS Joint Venture: Operates and secures TikTok services for U.S. users.
5+ YOE5+ years in trust & safety or content policy focused on high-harm issues; proven leadership, operational excellence, policy analysis, and decision-making in ambiguous environments.
Job PostingView all
1w
Save
Mark Applied
Hide
TikTok Shop - Oncall Escalation Program Manager
Los Angeles or New York City or Singapore or United Kingdom or Ireland or France or Germany or United Arab Emirates or Indonesia or Korea or Japan
OnsiteFull Time
TikTok
TikTok: Global short-form video hosting and social media platform.
BA/BS or equivalent; experience creating/managing escalation processes; stakeholder management; QA and KPI experience; data-driven with Excel; e-commerce experience preferred.
Microsoft Excel
Job PostingView all
1mo
Save
Mark Applied
Hide
Manager, PMO
Raleigh or Los Angeles or San Francisco or Toronto or United States or Canada
HybridFull Time
BuildOps
BuildOps: SaaS platform for managing commercial contracting businesses.
5+ YOE5+ years in Professional Services/Customer Success/Implementation leadership at B2B SaaS; experience building/owning a PMO or delivery methodology; managing complex ERP integrations; strong analytics, escalation design, and communication skills; Salesforce proficiency.
Salesforce, Gainsight, GUIDEcx, GCX, Certinia, Asana, ClickUp, Jira, Confluence, NetSuite, QuickBooks, Sage
Job PostingView all
1mo
Save
Mark Applied
Hide
General Manager, Site Operations
Charlotte or Los Angeles or New York City or London or Abu Dhabi or Amsterdam or Hong Kong or Madrid or Mexico City or Toronto or Paris or Sydney
OnsiteFull Time
Wasserman
Wasserman: Global agency representing sports, music, and entertainment talent.
5+ YOE5+ years operations or project delivery experience; strong operational leadership, cross-functional coordination, scheduling, reporting, escalation management, and matrix influence in production or live-event environments.
Job PostingView all
3mo
Save
Mark Applied
Hide
Manufacturing Manager
Adelanto, California, United States
$130k-$150k/yr OnsiteFull Time
Clark Pacific
Clark Pacific: Designs and manufactures prefabricated building systems and precast concrete.
10+ YOE10+ years in manufacturing with escalating scope; undergraduate degree; MBA preferred.
Job PostingView all
3mo
Save
Mark Applied
Hide
Partner Manager, CNC & Sheet
North Bethesda or Los Angeles or San Diego
$108k-$140k/yr RemoteFull Time
Xometry
XometryNASDAQ: XMTR: Operates an AI-powered marketplace for custom manufacturing and prototyping.
8+ YOE8+ MgmtLead a partner network program, optimize supplier performance, build training, manage escalations, travel 20-25%.
Job PostingView all
1w
Save
Mark Applied
Hide
Underwriting Manager
Anaheim, California, United States
$85k-$100k/yr OnsiteFull Time
Quantum Electronic Payments
Quantum Electronic Payments: Provides payment processing solutions and merchant services for businesses.
5+ YOE2+ Mgmt5+ years merchant underwriting experience, 2+ years underwriting leadership, strong merchant acquiring and risk knowledge, ability to review complex financials, and to develop policies and manage escalations.
Microsoft Office, Adobe Acrobat, TSYS
Job PostingView all
1mo
Save
Mark Applied
Hide
Senior Manager/Manager, Concierge (Contact Centre)
Vancouver or Toronto or New York City or Los Angeles or Seattle
$100k-$300k/yr OnsiteFull Time
Aritzia
AritziaToronto Stock Exchange: ATZ: Designs and sells everyday luxury women's clothing and accessories.
Proven contact centre management experience (preferably retail), ability to lead high-performing teams, drive sales and service excellence, collaborate cross-functionally, and resolve client escalations.
Job PostingView all
4w
Save
Mark Applied
Hide
Property Manager
Baldwin Park, California, United States
$24-$26/hr OnsiteFull Time
A Community of Friends
A Community of Friends: Develops and manages supportive housing for formerly homeless individuals
2+ YOEHigh school diploma, minimum 2 years property management experience (LIHTC/HUD/HOME preferred), Microsoft Office and property management software proficiency, ability to develop budgets, tenant relations and de-escalation skills, access to reliable transportation.
Microsoft Word, Microsoft Excel, Microsoft Outlook, RealPage
Job PostingView all
1w
Save
Mark Applied
Hide
Clinical Manager, Outpatient
Denver or Westminster or Westminster
$67k-$90k/yr OnsiteFull Time
Spring View Hospital
Spring View Hospital: Community hospital providing acute care and specialty medical services.
Master's degree required, current clinical/social work license, CPR and de-escalation certification within 30 days, clinical oversight and program management experience.
Job PostingView all
1mo
Save
Mark Applied
Hide
Operations Manager
Inglewood, California, United States
HybridFull Time
7th Avenue
7th Avenue: Selling functional luxury modular sofas and high-end home furniture.
10+ YOE3+ Mgmt10+ years operations experience with 3+ years managing teams; strong supply chain, inventory, and customer escalation skills; excellent written/verbal communication; Bachelor's preferred; proficiency with operational tools and data analysis.
Google's suite of tools, NetSuite, Notion, Slack, Gorgias, Aircall, DispatchTrack
Job PostingView all
1w
Save
Mark Applied
Hide
Compton, California - District Manager
Compton, California, United States
OnsiteFull Time
Cellairis
Cellairis: Retailer of mobile device accessories and electronics repair services.
2+ YOE2+ MgmtMulti-unit retail management experience, ability to recruit/coach managers, budgeting, inventory purchasing, scheduling, customer escalation resolution, valid driver's license and reliable transportation required.
Microsoft Office
Job PostingView all
1w
Save
Mark Applied
Hide
Care Manager
Los Angeles, California, United States
$27-$32/hr FieldFull Time
Children's Institute
Children's Institute: Provides trauma-informed care and education to Los Angeles families.
2+ YOE2+ years case management experience, bachelor\u0019s degree in social work/health/public health, crisis/de-escalation skills, valid driver\u0019s license and insurance, EHR proficiency, ability to work evenings/weekends.
Microsoft Windows, Database software, Electronic Health Records System
Job PostingView all
2w
Save
Mark Applied
Hide
District Installation Manager
Simi Valley, California, United States
$70k-$100k/yr FieldFull Time
The Home Depot
The Home DepotNYSE: HD: Retailer of home improvement products, building materials, and tools.
10+ YOELead field install teams, ensure pre-installation and job site inspections, manage job flow, handle customer escalations and expense approvals; bachelor\u0002s-level knowledge and 10+ years experience preferred.
Job PostingView all
1w
Save
Mark Applied
Hide
Customer Success Manager
Coppell or Waltham or Lewis Center or Lithia Springs or Tampa or Irvine or Santa Clara or Tukwila
HybridFull Time
Centersquare
Centersquare: Provides secure colocation and data center connectivity services.
5+ YOE5+ years customer-facing experience in data center colocation or managed hosting; bachelor\u0002s degree required; strong executive communication, account retention and escalation management skills; ability to travel up to 50%.
Job PostingView all
3d
Save
Mark Applied
Hide
Property Manager
Los Angeles, California, United States
$42k-$45k/yr OnsiteFull Time
Venice Community Housing
Venice Community Housing: Provides affordable housing and supportive services to low-income communities.
2+ YOEMinimum 2 years affordable housing/property management experience with Tax Credit or HUD properties, knowledge of Housing First, conflict resolution and de-escalation, proficiency in Word/Excel/Outlook, valid California driver’s license and auto insurance, pass criminal background check.
Microsoft Word, Microsoft Excel, Microsoft Outlook, RealPage
Job PostingView all
3w
Save
Mark Applied
Hide
Retail Accounts, Sr. Manager
Los Angeles, California, United States
$81k-$127k/yr OnsiteFull Time
Jonathan Louis International
Jonathan Louis International: Designs and manufactures customizable fashion-forward home furniture.
7+ YOE7+ years progressive account management or operations experience in B2B/manufacturing; proven leadership, cross-functional operational knowledge, escalation management, process improvement, strong communication and data analysis skills.
Job PostingView all
2w
Save
Mark Applied
Hide
Contract Manager
Los Angeles, California, United States
$65k-$70k/yr OnsiteFull Time
Chrysalis
Chrysalis: Providing job training and transitional employment to disadvantaged individuals.
2+ MgmtSupervisory experience (2+ years), leadership, customer service, safety compliance, conflict de-escalation, ability to lift 50 lbs, flexible schedule, Microsoft Office and database experience.
Microsoft Office, Outlook
Job PostingView all
3w
Save
Mark Applied
Hide
Manager, IT Service Delivery
Whittier, California, United States
$93k-$153k/yr OnsiteFull Time
PIH Health
PIH Health: Nonprofit regional health system providing hospital and outpatient services.
3+ YOEManage L2/3 support, ITSM/ServiceNow improvements, automation, monitoring, disaster recovery, change management, escalate/resolving complex end-user issues; experience with desktop support delivery and managing multiple teams required.
ServiceNow, Microsoft Windows, XenApp, XenDesktop, Citrix, Windows Performance Analyzer (WPA), AD, GPO
Job PostingView all

Explore Jobs

Expand Your Job Search