29 escalation manager jobs at 18 companies in Rockledge, FL
3w
Save
Mark Applied
Hide
Kissimmee, Florida - District Manager
Kissimmee, Florida, United States
OnsiteFull Time
2+ YOE2+ MgmtMulti-unit retail management experience, ability to recruit/coach managers, schedule and budget, inventory control, customer escalation resolution, valid driver\u0002s license, pass background/drug checks.
Microsoft Office
1w
Save
Mark Applied
Hide
Technical Support Manager
Heathrow or Roseville
$112k-$140k/yr HybridFull Time
7+ YOEBachelor's degree,7–10 years support experience,leadership managing large technical teams,customer-facing escalation experience,cross-functional partnership,strong communication and presentation skills.
3w
Save
Mark Applied
Hide
Operational Account Manager - NAM
Orlando or Argentina
RemoteFull Time
3+ YOE3-5 years travel/customer service experience, account management, escalation handling, stakeholder management, project skills, advanced Microsoft Office, fluent English and Spanish, availability to travel.
Microsoft Office
4w
Save
Mark Applied
Hide
Vice President, Client Service Manager
Lake Mary or Pittsburgh
$69k-$95k/yr OnsiteFull Time
5+ YOEBachelor's degree or equivalent, typically 5+ years experience, deep GP&T product and operational expertise, data analytics, escalation management, stakeholder engagement.
2d
Save
Mark Applied
Hide
Operational Account Manager - North America
Orlando, Florida, United States
OnsiteFull Time
Extensive travel industry experience in operations, customer service, customer success, or commercial teams; complex escalation management, analysis, reporting, presentations, project leadership, and advanced Microsoft Office skills.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint
1w
Save
Mark Applied
Hide
Managed Payroll Team Lead - Elevate Solutions Team
Lake Mary, Florida, United States
$54k-$85k/yr OnsiteFull Time
PaylocityNASDAQ: PCTY: Provides cloud-based software for payroll, HR, and workforce management.
2+ YOEBachelor's degree required. 2+ years payroll/finance/spend management with client services, escalation and retention experience. Project management experience and proficiency with SQL, Microsoft Access, and Microsoft Excel.
SQL, Microsoft Access, Microsoft Excel
1mo
Save
Mark Applied
Hide
Employer Implementation Lead
Maitland or Milwaukee or Massachusetts
$53k-$90k/yr HybridFull Time
3+ YOELead benefit onboarding (HSA/FSA/HRA), manage transitions to service, monitor ticketing queues, identify operational inefficiencies, support escalations; 3+ years relevant experience preferred; MS Office proficiency; project management exposure.
Microsoft Excel, Microsoft Outlook, Microsoft Project, Microsoft Word, Microsoft Visio, Microsoft PowerPoint, Six Sigma, Lean, PMBOK
2mo
Save
Mark Applied
Hide
FINRA Supervisory Specialist - PNC Wealth Management
Pittsburgh or Bellaire or Bridgewater or Raleigh or Birmingham or Dallas or Cleveland or Ann Arbor or Orlando or Phoenix or Charlotte or Cherry Hill or Jacksonville or Columbus or Miami
$45k-$142k/yr OnsiteFull Time
2+ YOESupervise and review trades, ensure regulatory compliance, coach staff, and manage escalations across regions.
1w
Save
Mark Applied
Hide
Client Scheduling - Client Scheduling Representative
New Jersey or Orlando
$18-$21/hr HybridFull Time
Customer-focused scheduling experience, strong communication, organization, attention to detail, comfort with technology and phone/email queues, ability to manage multiple clients and escalate issues appropriately.
1w
Save
Mark Applied
Hide
Traffic Management Specialist
Orlando, Florida, United States
$18/hr OnsiteFull Time
2+ YOEHigh school diploma or equivalent, ability to obtain Airport Authority credential, valid driver’s license for driving roles, minimum 2 years experience (traffic management/customer service preferred), strong communication and de-escalation skills.
1w
Save
Mark Applied
Hide
Traffic Management Specialist
Orlando, Florida, United States
OnsitePart Time
2+ YOEHigh school diploma or equivalent, 2+ years experience (traffic management or customer service preferred), ability to obtain Airport Authority credential, strong communication and de-escalation skills, able to work outdoors and handle emergency situations.
3w
Save
Mark Applied
Hide
DV InVest Advocate
Fort Pierce or St. Lucie County or Indian River County or Martin County
$20/hr FieldFull Time
1+ YOEBilingual (Spanish) advocate with 1+ year case management/crisis intervention experience preferred, ability to de-escalate crises, valid driver’s license and reliable transportation, pass level two background screening.
2mo
Save
Mark Applied
Hide
Move Money Solutions Hotline Specialist
El Paso or Orlando or Westlake
$26-$31/hr OnsiteFull Time
2+ YOE2+ years client service or operations experience in brokerage/financial industry preferred; Bachelor’s degree preferred; strong communication, operational, and regulatory/compliance knowledge; ability to manage complex work and escalate appropriately.
18h
Save
Mark Applied
Hide
Behavior Interventionist
Poinciana, Florida, United States
FieldFull Time
3+ YOEBachelor's degree and valid Florida Professional Certificate required, with 3–5 years of successful classroom teaching experience. Requires behavior management, data analysis, de-escalation, professional development, and communication skills.
email, telephones, computers
3mo
Save
Mark Applied
Hide
Senior Outreach Assistant/Team Trainer
Orlando, Florida, United States
FieldFull Time
Lead outreach services, train and coach outreach staff and volunteers, perform crisis intervention and de-escalation, maintain records, and collaborate with community partners.
MS Office Suite, Google docs
3w
Save
Mark Applied
Hide
Shared Service Front Office Specialist (HR Shared Services)
Orlando, Florida, United States
$67k-$115k/yr HybridFull Time
3+ YOE3+ years in HR Shared Services or HR operations, experience managing complex HR cases and escalations, intermediate-advanced Microsoft Excel, HR systems familiarity (Workday preferred), strong stakeholder and analytical skills, authorized to work in the US without sponsorship.
Workday, Microsoft Excel
2w
Save
Mark Applied
Hide
(Internal) Lead Customer Experience Specialist
Melbourne, Florida, United States
OnsiteFull Time
2+ YOEHigh school diploma, ~2 years contact lead/customer service experience, strong communication, typing and MS Office skills, automotive knowledge preferred, ability to coach and handle escalations.
MS Office, Email, Texting, Chat
1mo
Save
Mark Applied
Hide
Customer Care Supervisor
Orlando, Florida, United States
OnsiteFull Time
1+ MgmtHigh school diploma/GED, 1+ year supervisory experience, flexible schedule, ability to multitask in a fast-paced call center, coach/train staff, handle escalations, and ensure guest privacy.
3w
Save
Mark Applied
Hide
Team Leader - Orlando Onsite
Orlando, Florida, United States
OnsiteFull Time
1+ YOESupervise and coach contact center associates, monitor KPIs, handle escalations, and support hiring and training; bachelor's degree or 1 year customer service experience; call center and supervisory experience preferred.
Microsoft Word, Microsoft Excel, PowerPoint, Outlook
Explore Jobs