31 escalation manager jobs at 26 companies in Stockton, CA
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Global Planning Operations Escalation Manager
Fremont, California, United States
$137k-$287k/yr HybridFull Time
10+ YOELead high-severity incident and escalation management, perform structured root-cause analysis (8D, Five Whys, Fishbone, PS&DM), provide executive reporting, and collaborate cross-functionally. Requires 10+ years experience and degree or equivalent experience.
8D, PS&DM, Five Whys, Fishbone
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Program Manager
Fremont, California, United States
$105k-$150k/yr OnsiteFull Time
8+ YOELeads manufacturing programs and multiple projects, manages resources and schedules, drives risk and escalation resolution, coaches program/project managers. Typically requires 8+ years program/project experience and a bachelor's degree preferred.
1w
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Technical Program Manager
Alameda, California, United States
$110k-$155k/yr OnsiteFull Time
3+ YOERequires 3–5+ years managing technical programs or projects for software, firmware, or embedded systems teams, with cross-functional planning, dependency mapping, scheduling, risk tracking, escalation, and strong written communication.
Jira, Confluence, FDA premarket cybersecurity guidance, SBOM
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Property Manager
Antioch or Pittsburg
$29-$36/hr OnsiteFull Time
1+ MgmtMinimum 1 year supervisory experience; affordable housing/property management experience and knowledge of Tax Credit, HUD, or Section 8 preferred. Strong MS Office skills (Excel, Word, Outlook); Yardi desirable. Ability to manage budgets, de-escalate conflict, and travel between properties.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Yardi
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Case Manager, Medical
Sacramento or Sacramento
$25-$27/hr OnsiteFull Time
2+ YOEProvide comprehensive case management and care coordination for patients with complex needs; EHR experience; 2+ years in health or social services; skills in motivational interviewing, de-escalation, harm reduction, and trauma-informed care.
Electronic Health Record (EHR), Microsoft Office, Windows
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Assistant Store Manager
Fremont, California, United States
$29/hr OnsiteFull Time
Lead and develop store team, maintain operational and visual standards, support sales and inventory management, execute loss prevention and safety procedures, and provide strong customer service and de-escalation skills.
1mo
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Outpatient Manager
Sacramento, California, United States
$85k-$105k/yr OnsiteFull Time
4+ YOE1+ MgmtBachelor's in behavioral/mental health required, 4+ years working with the population, 1+ year supervisory experience, state-required licensed counselor/therapist, CPR and de-escalation training.
1mo
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Field Supervisor/Service Manager
Vacaville, California, United States
$80k-$125k/yr FieldFull Time
5+ YOE3+ Mgmt5+ years service-industry experience, 3+ years leadership, experience managing field technicians, strong KPI and customer escalation skills; ServiceTitan experience a plus; background, drug, and motor-vehicle checks required.
ServiceTitan
3d
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Applications Engineering Manager
Milpitas, California, United States
$127k-$216k/yr OnsiteFull Time
8+ YOERequires an advanced technical degree, 8+ years in semiconductor equipment, manufacturing, or process technologies, applications engineering leadership, NPI, customer evaluations, escalations, and technical training experience.
Best Known Methods (BKMs), New Product Introduction (NPI), Employee Assistance Program (EAP), Employee Stock Purchase Program (ESPP)
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Tasting Room Manager On Duty (MOD)
Livermore, California, United States
OnsitePart Time
Hospitality leadership with floor management, guest service escalation, POS/reservation system experience (Commerce7, TOCK), ability to lift 50 lbs, and willingness to work weekends, evenings, and holidays; previous hospitality leadership preferred.
Commerce7, TOCK, POS
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CASE MANAGER II - Per Diem
Sacramento, California, United States
$28-$35/hr OnsiteTemporary
1+ YOEBachelor’s degree in social work, counseling psychology, mental health or related field; one year clinical experience preferred; CPI, Verbal De-escalation, CPR within 90 days; per diem role.
3w
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Social Media Manager, Community & Reddit Strategy
San Ramon, California, United States
$77k-$114k/yr RemoteFull Time
3+ YOE3–5 years community/social media experience, deep Reddit expertise, experience with LinkedIn/Instagram/TikTok/YouTube, familiarity with Sprout and Brandwatch, strong writing, analytics, and escalation handling.
Sprout, Brandwatch, Reddit, LinkedIn, Instagram, TikTok, YouTube
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Assistant Security Manager - Sacramento
Sacramento, California, United States
$41/hr OnsiteFull Time
3+ MgmtMinimum 3 years supervisory experience in healthcare, high school diploma or GED, be 18+, valid driver\u0002s license or state ID, legal right to work in the U.S., fluent English, reliable phone, pre-employment drug/background screen, healthcare competency and de-escalation training.
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Sr. Mgr, Business Operations Mgmt
Fremont, California, United States
OnsiteFull Time
Experience in sales operations, demand planning, supply chain or manufacturing operations in the semiconductor industry; people management experience; bachelor’s degree required (advanced degree preferred); strong execution and escalation management skills.
1w
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Street Health Outreach Care Manager, Registered Nurse
Hayward or Alameda County
$94k-$103k/yr FieldFull Time
2+ YOECurrent California RN license, CPR, California driver's license and insurance required. Two years of nursing experience with complex or unsheltered populations preferred; bilingual skills and crisis de-escalation experience preferred.
HIPAA
3w
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Customer Escalations Engineering Technical Leader
San Francisco or Milpitas or San Jose or Chicago or Colorado or Illinois or North Carolina or Texas or Oregon or California or Idaho or Delaware
$184k-$264k/yr RemoteFull Time
8+ YOE8+ years in customer escalations/technical support; deep Meraki Dashboard and cloud-managed networking knowledge; experience leading critical incident responses, trend analysis, cross-functional collaboration, and creating support documentation.
Meraki Dashboard
2w
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Applications Support Engineer
Rancho Cordova, California, United States
$75k/yr OnsiteFull Time
Troubleshoot field products, analyze electronic circuits, produce wiring drafts, manage escalations, and communicate with customers; bachelor's in engineering preferred.
AutoCAD
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Customer Service Coordinator
Hayward, California, United States
$18-$20/hr OnsiteFull Time
High school diploma, proven logistics customer service experience, strong verbal/written communication, proficiency with data entry and customer management systems, ability to manage escalations within SLAs.
1mo
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Capacity Delivery Lead
Menlo Park or Fremont
$121k-$177k/yr FieldFull Time
6+ YOE6+ years in construction management, supply chain delivery, or infrastructure program management; experience with power/cooling/connectivity equipment; cross-functional escalation, risk triage, and executive communication skills; up to 40% travel.
2w
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Indirect Loan Processor II
Sacramento, California, United States
$23-$27/hr RemoteFull Time
4+ YOEManage end-to-end indirect auto loan processing, ensure compliance (BSA/AML,CIP/OFAC), resolve escalations, meet quality and productivity metrics, and support continuous improvement.
Microsoft Outlook, Microsoft Teams
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