36 escalation manager jobs at 31 companies in Sun City, CA
2mo
Save
Mark Applied
Hide
Merchandising Manager - Environmental Chambers
Oceanside, California, United States
$75k-$85k/yr OnsiteFull Time
Bachelor's in engineering or technical discipline required; product management experience in industrial/electronics distribution preferred; strong analytical skills and Microsoft Office proficiency; comfortable with risk escalation and aggressive timelines.
Microsoft Word, Microsoft Outlook, Microsoft Teams, Microsoft PowerPoint
1mo
Save
Mark Applied
Hide
Underwriting Manager
Anaheim, California, United States
$85k-$100k/yr OnsiteFull Time
5+ YOE2+ Mgmt5+ years merchant underwriting experience, 2+ years underwriting leadership, strong merchant acquiring and risk knowledge, ability to review complex financials, and to develop policies and manage escalations.
Microsoft Office, Adobe Acrobat, TSYS
1mo
Save
Mark Applied
Hide
Clinical Manager, Outpatient
Denver or Westminster or Westminster
$67k-$90k/yr OnsiteFull Time
Master's degree required, current clinical/social work license, CPR and de-escalation certification within 30 days, clinical oversight and program management experience.
2w
Save
Mark Applied
Hide
Manager, Customer Service
Temecula or Southern California or Desert Mountain or Las Vegas or Arizona or Utah or Colorado or New Mexico
$96k-$120k/yr OnsiteFull Time
5+ YOE5+ MgmtRequires 5+ years of customer service leadership and people management experience, leadership of 50+ employees, budget management, escalated issue resolution, communication, coaching, Microsoft Office, and CRM proficiency.
Microsoft Office, CRM, Salesforce, Oracle
1mo
Save
Mark Applied
Hide
6657 - Assistant Store Manager PT
Temecula, California, United States
$18/hr OnsitePart Time
Manage store operations, drive sales and KPIs, recruit/train and supervise staff, handle customer escalations, maintain inventory and cash procedures, and perform opening/closing duties.
MPOS, Lids Custom
1mo
Save
Mark Applied
Hide
Sr. Client Relationship Manager, Employee Benefits - IAS, West
Irvine, California, United States
$100k-$110k/yr HybridFull Time
4+ YOEManage mid-to-high complexity employee benefits clients, lead renewals and compliance, analyze benefits data, deliver strategic recommendations, and resolve escalated service issues.
Brokerage Builder, Microsoft Excel, AI-enabled tools
3d
Save
Mark Applied
Hide
Regional Customer Experience & Product Operations Manager
Irvine, California, United States
OnsiteFull Time
5+ YOE2+ MgmtBachelor's degree and 5+ years in customer experience or service operations, including 2+ years managing teams. Requires analytics, escalated-case management, process improvement, Microsoft Excel or Google Sheets, and CRM or property systems experience.
Microsoft Excel, Google Sheets, CRM
2mo
Save
Mark Applied
Hide
Service Supervisor – California
Costa Mesa, California, United States
$94k-$133k/yr OnsiteFull Time
5+ YOEManage 10-15 technicians with 5+ years in service operations or technical service management in industrial machinery; strong leadership, escalation management, data-driven KPI focus, advanced Microsoft Office and ERP familiarity; bachelor's degree preferred.
Microsoft Office, ERP
2mo
Save
Mark Applied
Hide
Staff Professional Services Consultant (IC4) – Accounting Onboarding
Covina or Tel Aviv or Israel or North America
$97k-$119k/yr RemoteFull Time
2+ YOEMaster's in Accounting/Finance/Business Admin plus 2 years post-baccalaureate experience; 2+ years in SaaS accounting onboarding, reconciliation workflows, and financial systems; experience with Salesforce, Jira, Zendesk, Modjo, Chili Piper, Mixmax; escalation and communication skills.
Salesforce, Jira, Zendesk, Modjo, Chili Piper, Mixmax
3w
Save
Mark Applied
Hide
Lead Managed Services
Irvine or Long Beach
$80k-$100k/yr OnsiteFull Time
5+ YOE2+ MgmtRequires 5+ years in IT support, technical operations, or managed services and 2+ years leading technical teams, escalations, or incident response; ITIL knowledge and strong communication skills required.
ITIL, Microsoft technologies, Cisco, CompTIA Network+, CompTIA Security+
2mo
Save
Mark Applied
Hide
Behavioral Health Technician
Temecula or Utah
$22-$24/hr OnsiteFull Time
Provide behavioral support in an IOP setting, facilitate groups, document in EMR, apply de-escalation and crisis management, and engage clients therapeutically.
EMR, Google Docs, Google Sheets, Google Meet
3mo
Save
Mark Applied
Hide
OC - Safety Support Associate [GRAVEYARD SHIFT] (JR 5645)
Santa Ana, California, United States
$22-$26/hr OnsiteFull Time
0+ YOEMonitor safety at interim housing sites, de-escalate, coordinate with case management and security, ensure HIPAA compliance, strong communication, attention to detail.
1mo
Save
Mark Applied
Hide
Email Support Team
Ontario, California, United States
HybridVolunteer
Manage high-volume written correspondence, learn and communicate policies, troubleshoot attendee issues, and escalate complex matters; strong written English and punctuality required.
Zendesk, Freshdesk, Jira Service Management, Discord
1mo
Save
Mark Applied
Hide
Case Management Auditor-Personal Injury Cases
Beverly Hills or Costa Mesa
$80k-$100k/yr OnsiteFull Time
Conduct comprehensive audits of personal injury claims, verify compliance, maintain audit reports, identify escalation and process improvements, and meet documentation standards; experience with Salesforce or case management systems preferred.
Salesforce
3w
Save
Mark Applied
Hide
Special Education Teacher
Orange, California, United States
$75k/yr OnsiteFull Time
Teach students with emotional, behavioral, and educational challenges; collaborate with clinical and instructional staff; and use classroom management, behavior intervention, de-escalation, and specialized instruction practices.
Collaborative Problem Solving (CPS)
2w
Save
Mark Applied
Hide
Lead Docusign Developer
Miami or Irvine or Irving
$107k-$134k/yr OnsiteFull Time
5+ YOE5+ years of DocuSign administration and enterprise integrations; IAM, SSO, provisioning, roadmap, vendor management, escalation resolution, independent technical direction, and mentoring experience required.
DocuSign, DocuSign eSignature, Salesforce, JDE, ServiceNow, SailPoint, Okta, Azure AD, Microsoft Teams, Microsoft Outlook, API, Connect, Federated ID, SSO, IAM
1mo
Save
Mark Applied
Hide
Divisional Head
Brea or Newark or Boston or Los Angeles or Phoenix
$175k-$205k/yr FieldFull Time
Final mile experience required; responsible for managing district managers, driving sales/operations growth and profitability, integrating acquisitions, ensuring regulatory compliance, hiring/training, budget forecasting, and resolving escalated customer issues.
Microsoft Word, Microsoft Excel, ACT
3w
Save
Mark Applied
Hide
Operations Expert, Aerospace & Defense (US)
United States or Carlsbad
$27-$40/hr RemoteFull Time
Expert-level experience as an Operations Specialist III or equivalent, ability to resolve escalations, coach teammates in real time, monitor live queues, and interface with account managers and leadership.
Airspace Platform
3w
Save
Mark Applied
Hide
National Accounts Care Analyst
Huntington Beach, California, United States
$28-$32/hr RemoteFull Time
5+ YOE5+ years supporting national accounts or customer operations, Bachelor's preferred, experience with EDI/ERP/retailer compliance, strong analytical and escalation management skills, Microsoft Office proficiency.
Electronic Data Interchange (EDI), ERP, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint
1mo
Save
Mark Applied
Hide
Service Delivery Tier 2 Rep
Carlsbad or San Jose or San Francisco or New York City or United States
$63k-$118k/yr OnsiteFull Time
1+ YOE1–2 years HR operations or case management experience; strong problem solving, discretion, Workday and Microsoft Office proficiency; experience with escalated HR cases and regional lifecycle transactions.
Workday, Microsoft Office, ServiceNow
Explore Jobs