39 escalation manager jobs at 29 companies in Superior, AZ
1mo
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Escalation Manager
Tempe, Arizona, United States
$159k-$196k/yr HybridFull Time
Experience in high-pressure operational environments, real-time critical thinking and de-escalation, strong verbal/written communication, leadership in incident response, and willingness to work rotating shifts including nights/weekends.
1w
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Manager, Customer Experience Specialist
Tempe, Arizona, United States
HybridFull Time
Requires management experience with direct reports, customer service leadership, coaching, performance management, staffing, escalation handling, and cross-functional operational improvement.
2w
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Milieu Manager
Chandler, Arizona, United States
OnsiteFull Time
5+ YOEBachelor's degree in human services, 5+ years in behavioral health, and supervisory experience required. CPR and de-escalation/restraint certification required; first aid may be required.
2w
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Milieu Manager
Mesa, Arizona, United States
OnsiteFull Time
5+ YOE1+ MgmtBachelor’s degree in behavioral health or related field, 5+ years in behavioral health, and 1+ year of supervisory experience. Requires psychiatric knowledge, crisis intervention, CPR, and de-escalation training.
electronic health records
1w
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High Needs Case Manager
Chandler, Arizona, United States
OnsiteFull Time
4+ YOEHigh school diploma/GED plus four years of behavioral health education or experience; case management preferred. Requires CPR/First Aid, crisis de-escalation training, driver's license, transportation, and fingerprint clearance.
6d
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Senior Manager, Customer Support
Mesa, Arizona, United States
$100k-$135k/yr OnsiteFull Time
7+ YOE4+ MgmtBachelor's degree required; 7–10+ years of customer support experience and 4+ years leading teams. Requires KPI improvement, escalation management, cross-functional collaboration, and Jira and Confluence experience.
Jira, Confluence, AI
2mo
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Manufacturing Manager
Coolidge or Phoenix or Mesa
$130k-$150k/yr OnsiteFull Time
10+ YOEBachelor's degree required (business or engineering preferred), MBA preferred; 10+ years manufacturing experience with escalating responsibility; strong leadership, continuous improvement, project delivery, Excel proficiency, blueprint reading, and team development skills.
Microsoft Excel, Microsoft Office
3d
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Director Client Success Manager
Mesa, Arizona, United States
FieldFull Time
7+ YOEBachelor's degree preferred; 7+ years in client success, account management, client-facing operations, or strategic partnerships, with leadership, executive relationship, escalation, analytical, communication, and team-development experience.
Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, CRM
1mo
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Manager III, Sales Service Delivery
Tempe, Arizona, United States
OnsiteFull Time
1+ YOE1+ year call center or sales management experience; ability to coach and mentor associates, manage performance metrics, handle escalations, and interpret data for reporting; must be able to work onsite in Tempe, AZ.
5d
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Medical Center Manager (68925)
Chandler, Arizona, United States
OnsiteFull Time
Bachelor's degree or equivalent leadership experience, 3–5 years supervisory experience, and proven success improving patient satisfaction and operational results. Requires scheduling, staffing, escalation, workflow, payroll, and computer skills.
Microsoft Word, Microsoft Excel, Internet
2mo
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Manager, Field Service
Chandler, Arizona, United States
OnsiteFull Time
8+ YOE1+ MgmtAdvanced degree in a technical discipline plus extensive relevant experience (PhD+8 / MS+12 / BS+16), semiconductor equipment service experience, escalation SME, structured problem-solving (8D), safety/EHS focus, and English proficiency. Travel up to 20%.
2mo
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Service Site Lead
Chandler, Arizona, United States
OnsiteFull Time
5+ YOE3+ Mgmt5+ years semiconductor cleanroom experience, 3+ years team lead experience, strong interpersonal and communication skills, ability to manage service contracts, lead a team of 5–8 engineers, and handle escalations; 15–20% travel.
1mo
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Senior Director, Escalated Provider Issue Resolution
Tempe, Arizona, United States
$197k-$258k/yr HybridFull Time
12+ YOE7+ Mgmt12+ years in healthcare/payer operations with 7+ years senior leadership; experience in escalation management, operating model design, analytics, and stakeholder communication.
Jira, Salesforce, ServiceNow, Zendesk, Microsoft Excel, SQL
1mo
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Direct Support _ Program Supervisor 2 _ 3508
Mesa, Arizona, United States
OnsiteFull Time
Oversee member safety, staff scheduling and coverage, medication and supply management, incident reporting, documentation, and escalation to Program Director or emergency services.
1mo
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Customer Advocate
Mesa, Arizona, United States
OnsiteFull Time
1+ YOE1-3 years customer-facing experience, strong writing and editorial judgment, social media customer support skills, organization and escalation management.
Facebook, Twitter, Yelp, Google+, Instagram, YouTube
2w
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Teacher - Special Education - Resource - Sirrine Montessori Center
Chandler, Arizona, United States
$56k/yr OnsiteFull Time
Bachelor's degree in special education or related field, valid Arizona teaching certificate, special education coursework, IEP knowledge, behavior management, de-escalation, communication, and classroom management skills.
IEP
2d
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Retail Support Specialist
Scottsdale, Arizona, United States
$26/hr OnsiteFull Time
Requires strong customer service, communication, multitasking, problem-solving, and technology skills; ability to manage escalated situations and flexible evening, weekend, and holiday schedules.
AT&T
2w
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Holla Brunch Security
Scottsdale, Arizona, United States
OnsitePart Time
Requires strong observation, communication, conflict resolution, de-escalation, judgment, crowd management, customer service, and basic first aid knowledge or willingness to learn.
1mo
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KYC Process Governance, AVP
Irving or Tempe
$90k-$110k/yr HybridFull Time
5+ YOE5+ years KYC/AML experience, strong written/verbal communication, research and analysis, process/procedure writing, training development, ability to lead SMEs and manage escalations.
SharePoint
1mo
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Direct Care Professional
Scottsdale, Arizona, United States
$20-$22/hr OnsiteFull Time
0+ YOEProvide direct supervision and support to youth in a residential treatment setting; de-escalate crisis, implement treatment plans, assist with personal care, medication management, and documentation.
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